Develops hybrid infrastructure solutions in a field-based technical pre-sales role. Advises customers, partners, delivery teams, and sales on architecture, optimization, deployment, and advisory services. Creates statements of work, analyzes requirements, leads technical discussions, manages territory and partner relationships, and serves as a subject matter expert. Also leads enablement, training, outreach, coaching, and mentoring initiatives while supporting business growth.
Description
Job Summary:
The Senior Solution Architect is a field-based technical pre-sales role responsible for developing comprehensive solutions for customers within Hybrid Infrastructure. This role provides consultative guidance, supports partner product sales, and builds strategic relationships to drive business growth. The position partners with customers, delivery teams, and internal sales to act as a trusted advisor and expand CDW services.
What you will do:
* Develop assessment and service solutions including architecture, optimizations, technology health checks, deployment services, and advisory services.
* Collaborate with customers, delivery teams, and sales to provide consultative guidance, define strategy, and create statements of work (SOWs).
* Analyze technical and competitive considerations to align solutions with customer requirements and enhance business outcomes.
* Maintain strategic relationships with customers, internal teams, and delivery leadership to drive growth.
* Build and maintain relationships with key partners and maintain at least three partner technical certifications.
* Own assigned territory strategy and establish consistent engagement with customers, partners, and vendors.
* Serve as a subject matter expert across multiple solution families.
* Lead outreach initiatives, enablement efforts, and provide coaching and mentoring to solution architects.
* Develop and deliver training content for team members and broader audiences.
What we expect of you:
* Bachelor's degree required and 5+ years of experience OR 9 years of relevant experience.
* 5+ years of experience in a technical pre-sales or delivery role.
* Strong knowledge of architecture, products, technologies, and solutions within Hybrid Infrastructure.
* Ability to collaborate across teams, lead technical discussions, and influence decisions.
* Strong customer engagement, presentation, and communication skills.
* Demonstrated ability to design solutions and solve complex problems.
* Ability to analyze technical requirements and translate concepts into business value.
* Willingness to travel up to 25%.
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Job Summary:
The Senior Solution Architect is a field-based technical pre-sales role responsible for developing comprehensive solutions for customers within Hybrid Infrastructure. This role provides consultative guidance, supports partner product sales, and builds strategic relationships to drive business growth. The position partners with customers, delivery teams, and internal sales to act as a trusted advisor and expand CDW services.
What you will do:
* Develop assessment and service solutions including architecture, optimizations, technology health checks, deployment services, and advisory services.
* Collaborate with customers, delivery teams, and sales to provide consultative guidance, define strategy, and create statements of work (SOWs).
* Analyze technical and competitive considerations to align solutions with customer requirements and enhance business outcomes.
* Maintain strategic relationships with customers, internal teams, and delivery leadership to drive growth.
* Build and maintain relationships with key partners and maintain at least three partner technical certifications.
* Own assigned territory strategy and establish consistent engagement with customers, partners, and vendors.
* Serve as a subject matter expert across multiple solution families.
* Lead outreach initiatives, enablement efforts, and provide coaching and mentoring to solution architects.
* Develop and deliver training content for team members and broader audiences.
What we expect of you:
* Bachelor's degree required and 5+ years of experience OR 9 years of relevant experience.
* 5+ years of experience in a technical pre-sales or delivery role.
* Strong knowledge of architecture, products, technologies, and solutions within Hybrid Infrastructure.
* Ability to collaborate across teams, lead technical discussions, and influence decisions.
* Strong customer engagement, presentation, and communication skills.
* Demonstrated ability to design solutions and solve complex problems.
* Ability to analyze technical requirements and translate concepts into business value.
* Willingness to travel up to 25%.
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
CDW Austin, Texas, USA Office
10900 Stonelake Blvd Building 2 Suite 100 , Austin, TX, United States, 78759
Similar Jobs at CDW
Information Technology
Leads the Customer Success and Renewals organization, defining strategy for adoption, retention, forecasting, expansion, and customer outcomes. Manages financial and operational KPIs, renewal performance, AI and digital adoption, customer segmentation, cross-functional partnerships, and talent development. Serves as a subject matter expert and executive-level leader while coaching managers and teams, improving processes, and aligning sales, finance, partners, and customer success activities.
Top Skills:
Artificial IntelligenceCoworkMicrosoft CopilotSection Coach
Information Technology
Develops and implements knowledge management strategies, processes, systems, and tools. Captures and organizes organizational knowledge, analyzes metrics, identifies process efficiencies, and supports automation. Collaborates with business leaders, subject matter experts, and IT teams to improve knowledge sharing and retention. Creates technical documentation, delivers training and workshops, manages initiatives, researches emerging technologies, and promotes adoption of knowledge management practices across managed services teams.
Top Skills:
Power BIServicenow
Information Technology
Manages a portfolio of technology service customers, leading onboarding, adoption, account communications, performance monitoring, reporting, issue resolution, retention, renewals, and growth support. The role maintains customer relationships, tracks health and KPIs, coordinates internal teams, gathers feedback, identifies improvement opportunities, and supports fleet sustainability recommendations. It also uses Salesforce, Power BI, Excel, and other systems for account management and reporting.
Top Skills:
ExcelPower BIRepair EngineSalesforceTrainual
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center

