Social Media Intern

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.

Welcome to the Agentic Commerce Era

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.

Commerce is seeking a Social Media Intern to join our Communications team. This role sits at the intersection of communications, content, data, and social media, with a focus on using AI tools and insights to improve social media performance, quality, efficiency, and impact.

You’ll work closely with our social and communications teams to test new approaches, optimize content, and scale how we engage audiences across platforms.

This is a paid position lasting 10-12 weeks with some flexibility. This is a hybrid role based in our Austin, Texas office. It requires three days per week in the office.

What You’ll Do:

• Support day-to-day social media operations across platforms 

• Use AI tools to assist with content ideation, drafting, and optimization

• Analyze social media performance data and identify trends, insights, and opportunities

• Help test and implement AI-driven workflows to improve speed and efficiency

• Assist in developing and refining prompts, templates, and processes for content creation

• Monitor social conversations and contribute to real-time engagement opportunities

• Collaborate with cross-functional teams (marketing, PR, design) on campaigns and initiatives

• Track and report on key metrics, helping translate data into actionable recommendations

Who You Are:

• Currently pursuing a degree in Communications, Marketing or a related field

• Strong interest in social media, digital trends, and emerging technologies

• Familiarity with major social platforms and content formats

• Experience with AI tools (e.g., ChatGPT, Claude, and other platforms) and their applications

• Analytical mindset with an ability to interpret data, draw insights, and recommend actions

• Strong written and verbal communication skills

• Self-starter who is enthusiastic about experimenting and learning quickly

Why Join Us:

• Hands-on experience at the forefront of AI in communications

• Opportunity to contribute to real projects with measurable impact

• Mentorship from experienced communications and social media professionals

• A collaborative, fast-paced environment focused on innovation 

Inclusion and Belonging

At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.

Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/

Protect Yourself Against Hiring Scams: Our Corporate Disclaimer 

Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:

• require payment of recruitment fees from candidates;

• request personally identifiable information through unsanctioned websites or applications;

• attempt to solicit money from you as part of the hiring process or as part of an employment offer;

• solicit money to complete visa requirements as part of a job offer.

If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.

At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.

Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/

Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:

• require payment of recruitment fees from candidates;

• request personally identifiable information through unsanctioned websites or applications;

• attempt to solicit money from you as part of the hiring process or as part of an employment offer;

• solicit money to complete visa requirements as part of a job offer.

If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.