Solution Architect, ALM

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

THE OPPORTUNITY

Title: J0100539 Solution Architect, ALM

Location: USA (remote)

Iron Mountain is seeking a highly skilled and motivated Asset Lifecycle Management Solutions Architect to join our Asset Lifecycle Management Business Unit team.

In this role, you will be responsible for driving technical innovation, executing pre-sales discovery, and designing cutting-edge, profitable solutions that resolve complex client technology lifecycle challenges.

You will join our collaborative Asset Lifecycle Management Business Unit team, a global services organization dedicated to creating transformative solutions, mitigating operational risks, and driving sustainable business growth for our valued enterprise clients.

In this role, you will:

• Client Engagement & Discovery: Collaborate with sales and account management teams to lead deep client discovery, perform business process analysis, and conduct customized solution demonstrations.

• Architectural Solution Design: Create detailed, profitable, and secure technical designs encompassing hardware, software, and system integration components built to scale.

• Proposal & Contract Development: Support the end-to-end sales lifecycle by translating technical architectures into clear client-facing proposals, Request for Proposal (RFP) and variant procurement document (RFx) responses, contracts, and Statements of Work (SOW).

• Stakeholder Management & Revenue Support: Partner cross-functionally with clients, product managers, and engineers to maintain alignment and assist in pre-sales activities that achieve revenue growth targets.

• Project Oversight & Risk Assessment: Oversee the implementation of proposed architectures, mitigate technical risks, manage external vendor relationships, and provide post-implementation support to ensure total client satisfaction.

The ideal candidate will have:

• 3–5 years of experience in Technical and Pre-Sales engineering roles (experience in the service or outsourcing industry is preferred).

• Strong knowledge of Information Technology Asset Management solutions across both corporate end-user and data center environments, alongside familiarity with the commercial Information Technology hardware market sector.

• Proven ability in constructing complex Business-to-Business solutions, handling system integrations, and working with enterprise platforms such as ServiceNow.

• Exceptional communication and presentation skills, with a demonstrated ability to translate technical concepts and financial fluency models for both technical and non-technical audiences.

• Bachelor’s degree in a Business, Technical, or related field of study.

• Flexibility to travel at least 10% (and up to 25% during peak periods) per month.

What We Offer

• Location: Remote work with occasional travel.

• Day-One Benefits: Enjoy comprehensive health, wellness, and retirement plans with robust benefits starting on your first day of employment.

• Empowering Your Balance: Flexible vacation plan and flexible schedules to support your personal and professional well-being.

• Continuous Career Development: Elevate your skills through ongoing training, corporate learning resources, and internal advancement opportunities on a global scale.

• Compensation & Care: Competitive salary commensurate with your experience, paired with a comprehensive company-wide benefits package.

If you are a creative problem solver with a passion for technology and a track record of delivering exceptional results, we invite you to apply today and help shape the future of our clients' success!