We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Solutions Engineer who will showcase and adapt Geotab solutions for partners and end-users by identifying and understanding customer needs and requirements. This position is involved in the development and customization of solutions using Geotab’s open platform to meet unique requirements and support partners and customers to overcome their business challenges. If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:As a Solutions Engineer, your key area of responsibility will be driving Geotab’s strategies by developing tools and educational content for internal teams and external partners while advancing ongoing business objectives. You will identify gaps in the product ecosystem, provide alternative solutions, and offer valuable feedback to product and development teams. You will need to work closely with a variety of stakeholders within our sales channels, customer care, product management, and other solutions engineering teams.
To be successful in this role, you will be a customer-focused self-starter with strong communication and presentation skills, including the ability to articulate complex concepts to both technical and non-technical audiences. In addition, the successful candidate will have strong technical proficiency and business acumen, with the ability to manage multiple projects and priorities simultaneously while identifying and pursuing potential revenue growth opportunities.
How you'll make an impact:Develop and maintain comprehensive knowledge of the Geotab ecosystem, serving as a Subject Matter Expert (SME) to empower end-users and partners.
Engage and collaborate with partners and end-users to optimize their utilization of Geotab's technology and solutions.
Collaborate with revenue-generating teams as a key technical resource to identify and deliver effective solutions for customer challenges through discovery and technical demonstrations.
Ensure partner and end-user satisfaction through prompt and accurate service and insights.
Support partner upskilling and excellence across unique channels using industry best practices.
Assess and analyze business challenges to identify Geotab’s viability and propose alternative approaches.
Contribute to the continuous improvement of company offerings by providing partner and end-user feedback to the Product team.
Maintain accurate documentation of customer engagements, solution designs, and deliverables.
Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
3 - 5 years of experience in Solutions Engineering, Sales Engineering, Engineering Support, or Software Development.
Technical knowledge of telematics, IoT, APIs (Python, SQL, Java, or C#), and related technologies.
Experience with Agile Work Management (JIRA), CRM tools (Salesforce), and data visualization tools like Power BI.
Effective problem-solving and critical thinking abilities with a commitment to delivering exceptional service.
Ability to travel up to 25% of the time, including international travel; a valid passport is required.
Strong organizational skills with the ability to manage multiple projects and adapt to growing market demands.
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at [email protected]. Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Klaus Boeckers at [email protected]. For more details, view a copy of the EEOC's Know Your Rights poster. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to learn more about what happens with your personal data.The annual base salary for this position is the expected annual salary for this role, and may be subject to change. Geotab offers various perks and benefits and other compensation components that an individual may be eligible for. The actual base salary for this position depends on a variety of factors such as but not limited to skills, qualifications, education and overall experience, including the location the applicant lives while performing the job. This also includes equity with other team members and alignment with local market data. All offers of employment are contingent upon proof of eligibility to work and the individual's ability to pass a background check.
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