Specialist, Cross Category eCommerce & Metrics, BG

Job Description:

WHO WE ARE:​

Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman and Saks OFF 5TH. Powered by our talented colleagues, we are redefining luxury shopping by offering each customer a personalized experience across our store network and e-commerce platforms. Through strong partnerships with the world’s most esteemed brands, cutting-edge technology and the industry’s most comprehensive luxury customer data, Saks Global is shaping the future of retail.

YOU WILL BE: 

As the Cross Category eCommerce Specialist, you play a pivotal role in delivering BG.com’s luxury digital ecosystem. You will drive online demand by curating seamless, inspiring online journeys that connect our discerning global clientele with premier designer assortments and bespoke digital services. Designed for a detail-oriented fashion enthusiast with strong analytical acumen, this role pairs data insights with elevated site merchandising to optimize customer discovery, site navigation, and digital conversion across the brand.

YOU WILL DO:

Site Merchandising & Curation

• Curate On-Site Experiences: Drive engagement and sales by curating cross-category product listing pages (PLPs) that blend merchant strategies, customer analytics, and Bergdorf Goodman’s distinct aesthetic.

• Manage Product Life Cycles: Follow new products from item creation through launch and marketing inclusion, keeping a close pulse on product life cycles to ensure seamless storytelling. 

• Monitor Inventory Levels: Monitor and adjust product merchandising placements based on availability and sales velocity.

• Execute Digital Journeys: Build, test, and optimize customer experiences for marketing campaigns, brand launches, and promotions to drive traffic and revenue.

• Cross-Functional Execution: Partner with Category Growth, Buying, Marketing, and Creative teams on content updates and maintain visibility for digital enhancements. 

Performance Metrics & Reporting

• Analytics & Insights: Produce weekly, monthly, and quarterly reports tracking site health, merchandising effectiveness, and navigation performance.

• Event Recaps: Analyze KPIs against benchmarks to deliver post-event recaps and actionable optimizations.

• Quarterly Site Turnovers: Analyze past quarters to inform future navigation, content and merchandising strategies.

Site Optimization & Process Improvement

• Troubleshooting: Partner with cross-functional teams to audit, identify, and resolve navigational errors, broken links, or configuration issues.

• Competitive Analysis: Monitor luxury retail competitors for UX, merchandising, and promotional trends.

• Governance: Recommend process enhancements to scale best practices and differentiated experiences for ongoing site setup.

YOU WILL BRING:

• Required: 1–2 years in eCommerce, digital retail, or luxury fashion; Bachelor’s degree in Marketing, Business, Fashion Merchandising, or related field; Advanced Excel/Google Sheets skills; exceptional organizational ability.

• Preferred: Hands-on experience with Salesforce Commerce Cloud (SFCC) and analytics platforms (e.g., Looker, Adobe Analytics).

• Comfortable working in a remote environment

YOUR LIFE AND CAREER AT SAKS GLOBAL:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation 

• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate 

• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

• An amazing employee discount

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). 

Thank you for your interest with Saks Global. We look forward to reviewing your application. 

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact [email protected].

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [email protected].

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.