The Product Specialist will manage Mastercard's Mass and Affluent credit card portfolios, support product strategy, analyze performance, and ensure effective execution for clients and cardholders.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, Products and Solutions
Who is Mastercard?
We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
The Product Specialist will be part of the Core Consumer Products team, responsible for managing Mastercard's Mass and Affluent credit card product portfolio. This role plays a key part in supporting product strategy development and ensuring the effective execution of value propositions for clients and cardholders.
The ideal candidate combines strong analytical skills with excellent communication abilities, enabling close collaboration with internal stakeholders and external partners.Key Responsibilities
Support the execution of product strategies for Debit and Prepaid solutions, ensuring alignment with regional and global priorities
Partner with Sales and Account Management teams to support client engagements, product positioning, and deal execution
Provide day-to-day support on product-related topics, operational processes, and issue resolution
• Contribute to the definition, scope, and ongoing maintenance of the cardholder experience
• Perform portfolio performance analysis and generate actionable insights• Conduct cardholder behavior studies to support strategic decision-making
Contribute to product roadmap development, including enhancements, new use cases, and market expansion opportunities
Develop and track KPIs and dashboards to monitor product performance and business impact
Required Profile• Strong analytical mindset with the ability to interpret data and financial metrics• Clear and effective communication skills, both written and verbal• Ability to manage multiple stakeholders and vendors• Strong attention to detail and ownership of deliverables
Languages: • English required • Additional languages a plus
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:• Abide by Mastercard's security policies and practices;• Ensure the confidentiality and integrity of the information being accessed;• Report any suspected information security violation or breach, and• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, Products and Solutions
Who is Mastercard?
We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
The Product Specialist will be part of the Core Consumer Products team, responsible for managing Mastercard's Mass and Affluent credit card product portfolio. This role plays a key part in supporting product strategy development and ensuring the effective execution of value propositions for clients and cardholders.
The ideal candidate combines strong analytical skills with excellent communication abilities, enabling close collaboration with internal stakeholders and external partners.Key Responsibilities
Support the execution of product strategies for Debit and Prepaid solutions, ensuring alignment with regional and global priorities
Partner with Sales and Account Management teams to support client engagements, product positioning, and deal execution
Provide day-to-day support on product-related topics, operational processes, and issue resolution
• Contribute to the definition, scope, and ongoing maintenance of the cardholder experience
• Perform portfolio performance analysis and generate actionable insights• Conduct cardholder behavior studies to support strategic decision-making
Contribute to product roadmap development, including enhancements, new use cases, and market expansion opportunities
Develop and track KPIs and dashboards to monitor product performance and business impact
Required Profile• Strong analytical mindset with the ability to interpret data and financial metrics• Clear and effective communication skills, both written and verbal• Ability to manage multiple stakeholders and vendors• Strong attention to detail and ownership of deliverables
Languages: • English required • Additional languages a plus
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:• Abide by Mastercard's security policies and practices;• Ensure the confidentiality and integrity of the information being accessed;• Report any suspected information security violation or breach, and• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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