Sr. DevOps Engineer, Florida

EBG powers a proprietary suite of e-commerce platforms and technology solutions to deliver exclusive deals and special offers from the world's top brands and experiences. Specializing in live entertainment, travel, retail products and services, EBG operates a network of employee and membership-based marketplaces with a reach exceeding 100 million users. EBG owns the nation’s most comprehensive employee savings program, serving over 40,000 corporate clients through its B2B2C platforms TicketsatWork, Plum Benefits, Working Advantage, and Beneplace and offers additional value through its loyalty program, FunLife Rewards. Undercover Tourist®, a prominent online travel site, is owned by EBG. EBG team members support the commitment to connecting people to exceptional experiences.

EBG’s people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. We believe in the value of working near our colleagues, and we foster and prioritize meaningful in-person connection whenever possible. EBG primarily hires within our core cities—Orlando, New York, Austin, Las Vegas, and Aventura (Miami) with a focus on candidates located within a commutable distance to collaboration offices within these markets.

The Senior DevOps Engineer is a hands-on technical resource responsible for designing, implementing, operating, and improving cloud infrastructure across multiple AWS accounts. This role partners with engineering, security, and operations teams to build reliable delivery pipelines, automate infrastructure, strengthen security controls, and improve the availability and performance of applications and platform services.

Ideally, we prefer to hire someone that is commutable to Orlando for occasional meetings and trainings.

EBG is not an employer in all states. You must be residing and working from Florida to be considered for this role.

Responsibilities

• Define and maintain infrastructure engineering policies, standards, patterns, and governance for deployment and orchestration.
• Design, build, and maintain secure, reusable Infrastructure as Code modules for multi-account AWS environments.
• Build and improve CI/CD pipelines that automate application builds, testing, image creation, security validation, and deployment.
• Use GitHub and/or Bitbucket to manage source code, reviews, branching strategies, and controlled changes.
• Implement and operate containerized workloads using Docker and Kubernetes, with automation through tools such as Terraform, Ansible, and Jenkins.
• Troubleshoot complex issues across build, test, release, deployment, infrastructure, database, network, and runtime layers.
• Establish monitoring, logging, alerting, and operational dashboards using AWS CloudWatch, New Relic, and related observability tools.
• Design, deploy, monitor, and continuously improve security controls for cloud and DevOps platforms.
• Create and maintain clear technical documentation, runbooks, standards, and architecture diagrams.
• Mentor engineers, promote automation and reliability practices, and contribute to technical design and operational readiness reviews.

• 5+ years of DevOps, platform engineering, site reliability engineering, or cloud infrastructure experience across cloud and on-premises environments.
• Demonstrated experience designing and operating CI/CD pipelines using a combination of tools such as Jenkins, GitHub Actions, Bitbucket Pipelines, or equivalent platforms.
• Strong experience designing and maintaining AWS infrastructure, including secure multi-account environments.
• Hands-on experience with Terraform or another Infrastructure as Code framework.
• Hands-on experience with Docker, Kubernetes, and configuration management tools such as Ansible.
• Strong Linux administration and troubleshooting skills.
• Experience implementing cloud security controls and responding to or supporting investigation of security events.
• Experience with monitoring and observability platforms such as AWS CloudWatch and New Relic.
• Ability to communicate technical concepts clearly, document solutions, and work effectively across teams in a deadline-driven environment.

Preferred Qualifications

• Experience with generative AI gateway, proxy, or orchestration layers such as LiteLLM, including model routing, load balancing, governance, and observability.
• Hands-on experience with AWS Bedrock or cloud infrastructure supporting generative AI workloads.
• Experience incorporating AI-assisted developer tools and agentic workflows, such as Claude Code, into engineering, automation, or software delivery practices.
• Experience with Jira or a comparable work management platform.

What Sets You Apart

• Ownership and sound technical judgment
• Structured problem solving and attention to detail
• Bias toward automation, standardization, and continuous improvement
• Ability to work independently while collaborating effectively
• Clear communication with technical and nontechnical stakeholders

**EBG does not offer sponsorship now or in the future**

**Relocation is not supported for this role**

We offer you the following benefits:

• Entertainment Benefits Group offers outstanding employee benefits including:
• Medical, Dental & Vision
• 401k Match
• Short Term Disability, Long Term Disability (Company Paid)
• Basic Life and AD&D (Company Paid)
• Additional Voluntary Benefits 
• Flexible Work Arrangements
• 3 Weeks of PTO + 5 Personal Days
• Paid Holiday Break from Christmas to New Year
• Paid Holidays
• Fitness Benefit
• Annual Day of Giving
• Company Bonus Program
• Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy our signature savings marketplace!