Sr Manager Engineering - DevOps

Job Title: Sr Manager, Engineering - DevOps

About Reltio

At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our  Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.

At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.

Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!

Job Summary:

Work at a dynamic pace with cutting-edge technologies like Kubernetes (K8S), CI/CD, and infrastructure-as-code tools in AWS, GCP, and Azure. Play a crucial role in implementing tools and strategies to enhance Reltio’s internal infrastructure platform. Address challenging problems by combining MDM and Big Data with an emphasis on cost efficiency, reliability, and availability. Innovate with automated approaches to scalability, capacity management, cost optimization, and elasticity.

As the Senior Manager of DevOps Engineering, you will be responsible for managing and optimizing the infrastructure and services for Reltio’s cloud offerings, including MDM, RIQ, RDM, and other foundational components. You will focus on ensuring service reliability, security, and efficiency while fostering a culture of continuous improvement within the team.

Team Leadership and Collaboration:

• Lead a team of DevOps engineers in implementing best practices and innovative solutions.
• Support a collaborative, high-performance culture and provide mentorship to junior team members.
• Collaborate with product managers, developers, InfoSec, and other stakeholders to align platform requirements and priorities.

Infrastructure Management:

• Implement and manage infrastructure-as-code (IaC) solutions using tools like Terraform and Helm Charts.
• Ensure the efficient provisioning and management of cloud resources across AWS, GCP, and Azure.

Continuous Improvement:

• Monitor, troubleshoot, and optimize the performance of DevOps tools and platforms.
• Implement and enhance CI/CD pipelines to streamline software delivery processes.

Innovation and Tools Enhancement:

• Stay updated with industry trends and evaluate new tools, technologies, and best practices to enhance DevOps processes.
• Drive process improvements and the adoption of modern DevOps methodologies.

Security and Compliance:

• Collaborate with security teams to integrate security controls into DevOps processes and infrastructure.
• Ensure documentation of technical designs, procedures, and configurations to maintain system integrity.

Skills You Must Have:

• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent work experience.
• 8-10 years of experience in DevOps Engineering or a similar role with a solid background in software development and infrastructure operations.
• 3-5 years of experience in leading teams in a DevOps or related technical environment.
• Strong experience with cloud platforms like AWS, Azure, or Google Cloud Platform.
• Understanding of containerization technologies (e.g., Docker, Kubernetes) and orchestration tools.
• Experience with infrastructure-as-code (IaC) tools such as Terraform or CloudFormation.
• Proficiency with CI/CD tools (e.g., Jenkins, ArgoCD) and practices.
• Solid troubleshooting and problem-solving skills.
• Strong communication and collaboration skills.
• Proven ability to drive process improvements and implement DevOps best practices.
• Knowledge of security best practices in cloud environments.

Skills That Are Nice to Have:

• Familiarity with monitoring and logging tools such as Prometheus, Grafana, ELK Stack, or OpenTelemetry.
• Experience with agile development methodologies and DevOps practices.