Sr. Product Manager - Payments Platform

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Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

Payments is one of the company’s major growth enablers. Putting customers at the heart of everything we do, we connect communities and empower our people to deliver outstanding commerce experiences to drive eBay’s long-term growth and market share. eBay seeks an experienced Senior Product Manager to develop, optimize and scale the capabilities of eBay's Payments Platform. 

This role involves taking on the challenges of evolving a robust marketplace payment solution into a scalable, multi-tenant "Payments-as-a-Service" platform. A critical challenge is to decouple our existing payment boundaries to build a "plug-and-play" suite of services — including embedded payments, compliance, and risk — that can be seamlessly adopted by any tenant, for example eBay subsidiaries. The Product Manager will lead the strategic evolution of the financial services, crafting future-proof interfaces and customizable design components that handle operational heavy-lifting while ensuring tenant isolation and independent scale.

What you will accomplish:

• Define and drive the product vision for the "Payments-as-a-Service" track, evolving our embedded payments capabilities for marketplaces as well as a full PayFac offering for subsidiaries and future clients.

• Partner with cross-functional teams to design "fit-for-purpose" boundaries between the marketplace and payments layers, ensuring services like acquiring, payouts, financial reporting and ledgering are modular and scalable.

• Lead the development of both API-first services and "drop-in" UX components (SDKs) that allow marketplace as well as PayFac tenants to quickly onboard and ramp. 

• Analyze data and industry trends to identify optimization hypotheses for multi-tenant scaling, focusing on automating onboarding, compliance checks, and financial reconciliation for partners.

• Clearly set the product/backlog prioritization with a balance of near-term outcomes (e.g., migrating subsidiary sellers to the new platform) and longer-term investments in platform future-proofing.

• Build a case for your hypotheses, A/B test implementation strategies, and implement winners that reduce integration time and operational burden for our tenants.

What you will bring:

• 7+ years of product management experience

• 3+ years of experience in payments domain and platform payments processing. Deep knowledge of the payments landscape, embedded payments, white label solutions or PayFac models

• ​Engineering Degree/MBA degree or equivalent experience

• Consistent track record of crafting "API-first" platforms and client-facing SDKs/UI components (e.g., drop-in frames for critical data collection).

• Strategic approach with the ability to plan execution towards a final "As-a-Service" vision, anticipating future regulatory and scalability needs for diverse tenants

• Comfortable making the "tough calls" on trade-offs - balancing speed-to-market with the long-term health of a multi-tenant platform.

• Ability to use data to formulate product perspectives, rationalise platform investments, and define success metrics for platform health and reliability.

• Experienced in handling complex partner relationships (Legal, Treasury, Risk, and Engineering) to achieve "win-win" outcomes for the platform and its tenants.

Additional Details

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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