Sr Product Manager

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This job focuses on leveraging data to derive insights that align with the product’s shared vision and customer needs. It involves gathering customer experience insights to inform product requirements and analyzing research, market data, and usability studies for data-driven decision-making. Responsibilities include monitoring product profitability and budget, leading sprint planning, daily standups, and retrospectives to ensure effective execution, and collaborating with content developers, data scientists, product designers, and user experience researchers to uncover new opportunities. This job is an individual contributor.

Job Description:

PayPal, Inc. seeks Sr Product Manager in Austin, TX   

 

Job Duties: Propose, review and implement product roadmaps that meet business needs across multiple teams and levels of management. Evaluate use cases and design A/B testing and various pilots. Decompose work efforts and create story narratives to drive execution and closure. Secure, host, and lead demos with internal and external clients. Complete baseline high level process mapping. Quantify business value against implementation and costs to serve. Perform bench marketing against other brands and technology. Participate in technical discussions and help make technical trade-offs for seamless product delivery. Translate product needs to technology specification and roadmaps. Present recommendations to senior leaders. Interface and build relations at all levels, collaborating, building consensus, delivering, and driving technical decisions with various sized customer stakeholder groups. Partial telecommuting permitted from within a commutable distance.

Minimum Requirements: Master’s degree, or foreign equivalent, in Business Administration, Computer and Information Technology, or a closely related field plus five years of experience in the job offered or a related occupation.

Special Skill Requirements:

Experience with Agile methodologies (Scrum or Kanban) and tools such as JIRA or Confluence for product lifecycle management, backlog prioritization, and cross-functional delivery (5 years).

Experience with computer science fundamentals, APIs, microservices, and data architecture, along with experience across the full software development lifecycle (SDLC), including testing, release, and deployment (5 years).

Experience in SQL, data visualization tools for quantitative analysis, and performance reporting (5 years).

Experience with cloud platform concepts, API integrations, large-scale infrastructure migrations, data pipeline orchestration, and CI/CD practices (5 years).

Experience with core financial services and platforms (5 years).

Experience in root-cause analysis and hypothesis-driven problem solving (5 years).

Experience in ROI analysis, cost-benefit modeling, and business case development (5 years).

Experience translating complex problem spaces into clear requirements, data-driven analyses, and executive-ready strategic narratives (5 years).

Experience driving cross-functional alignment and influencing stakeholders within complex initiatives (5 years)

Experience defining product vision and roadmap strategy aligned to company-level objectives and measurable business outcomes (1 year)

Experience defining product success metrics and leading structured experimentation to drive measurable customer and business impact (1 year)

Experience in user journey mapping, usability testing, market research, wireframing, and using Design Thinking principles (1 year).

Experience with AI product development and research, including NLP, model training, and supervised and unsupervised learning (1 year).

EOE, including disability/vets.

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is: 

Primary Location | Pay Range: 

Austin, TX| Salary: $143,922.00-221,500.00 per annum. 40 hours per week; M-F, 9:00 a.m. to 5:00 p.m. Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable. 

Must be legally authorized to work in the U.S. without sponsorship.

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes.  Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately.  To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.