About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy—vibrant locations where our teams connect, collaborate, and innovate.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
Here's a closer look at this key role:
- Execute configuration and ongoing maintenance of Salesforce CPQ (products, pricing, rules, templates, approvals, governance) within established architecture.
- Translate complex processes into simplified, scalable CPQ solutions that improve usability, accuracy, and speed.
- Partner cross-functionally with Sales, RevOps, Deal Desk, Finance, and Legal to understand workflows, remove friction, and design better quoting experiences.
- Implement and support robust pricing, discounting, and approval models balancing speed, control, and compliance.
- Continuously improve sales rep experience by reducing manual steps, enabling guided selling, and standardizing best-practice patterns.
- Simplify and optimize complex product, pricing, and bundling structures to reduce rule complexity and maintenance overhead.
- Ensure alignment across CPQ, billing, and downstream finance systems to support clean quote-to-cash flows (process and data).
- Collaborate with Engineering/Architecture on integrations, data contracts, reliability, and API-first patterns.
- Contribute to testing and releases for CPQ changes including UAT design, regression approach, release notes, and deployment readiness.
- Troubleshoot and resolve CPQ issues; perform root-cause analysis and escalate complex issues to leadership as needed.
- Support adoption via stakeholder communication, playbooks, light training/change management for new workflows, and document processes.
- Support existing AI initiatives by executing and testing configurations related to streamlined quoting, reduced manual effort, and improved data quality (assistive guidance, validation, summarization)
- 4+ years of Salesforce experience with deep, hands-on expertise in Salesforce CPQ (required).
- Proven ability to translate business processes and user pain points into scalable, maintainable system solutions.
- Strong grasp of quote-to-cash, discounting strategy, approvals, and sales operations workflows.
- Hands-on CPQ configuration: product rules, price rules, approvals, quote templates, guided selling, and governance.
- Effective cross-functional collaboration with Sales/RevOps/Finance; excellent communication and stakeholder management.
- Exposure to APIs, integrations, and headless architecture concepts (preferred).
- Experience exploring or applying AI tools to improve quoting, pricing, or workflow efficiency.
Residents of California, click Here to view our California Applicant Privacy Notice.
Anticipated Application Close Date: 07/06/26
LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Work Authorization:
At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization.
Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis.
We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.
LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States.
Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a Lifestyle Spending Account, and an unlimited vacation policy. For more information on our benefits, see our careers page.
Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.
LogicMonitor Austin, Texas, USA Office
Located in the heart of downtown, our brand-new Austin office is best-in-class! Be inspired with panoramic downtown & Lady Bird Lake views. With scenic walking trails right outside our doors, you can go on walking one-on-one's by the river, or take a lunch stroll and soak in the beauty of Austin!
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