Mission Critical Facilities International LLC Logo

Mission Critical Facilities International LLC

Strategic Account Manager

Posted 4 Days Ago
Be an Early Applicant
Remote
Hiring Remotely in US
Expert/Leader
Remote
Hiring Remotely in US
Expert/Leader
Own 2–4 high-value data center strategic accounts, developing multi-year account plans, executive relationships, expansion strategies, and joint solution roadmaps. Lead dedicated account teams through complex, multi-phase capital programs, maintain Salesforce forecasting and pipeline accuracy, protect installed-base relationships, and represent customer needs internally. Success includes increased wallet share, active executive sponsorship, qualified pipeline growth, and durable customer partnerships.
The summary above was generated by AI
Company Description

Mission Critical Group (MCG) is an end-to-end power solutions and services provider that accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical environments. By integrating engineering, manufacturing, modular deployment, and lifecycle services under one platform, we streamline execution and bring complex projects online faster - without compromising performance. With a robust U.S. manufacturing network, MCG supports data centers, power generation, healthcare, oil & gas, pharmaceuticals, semiconductors, and industrial facilities where uptime is non-negotiable. Mission Critical Group designs, manufactures and provides value-added services for customers requiring critical power solutions. Powering a new electric world for a brighter, more secure future.

Job Description

The dedicated Strategic Account Manager owns MCG's deepest, highest-value data center relationships. Strategic accounts are few by design — partnerships that are earned, not declared — and each one warrants dedicated ownership, executive sponsorship, and a multi-year account plan. You will carry a very small, premium book of data center accounts and be measured on the depth, durability, and growth of those relationships rather. The priority is to develop new customer relationships: retain, expand, and co-create.

Your book

  • 2–4 named Strategic accounts, the top of MCG's data center customers.
  • Each account paired 1:1 with dedicated Inside Sales and Solutions Architect support.
  • Executive sponsors assigned per account; you orchestrate that sponsorship.

What you'll do

  • Own a multi-year strategic account plan for each account — relationship map, total available market mapping, integration into data center development, and a co-created joint solution roadmap.
  • Build and maintain C-suite and technical-leadership relationships on both sides, orchestrating MCG executive sponsorship into the account.
  • Drive expansion across MCG's full power-infrastructure portfolio; grow wallet share and protect the installed base.
  • Lead your dedicated account team (1 Inside Sales + 1 Solutions Architect), and pull in Project Management, Estimating, and Services Sales to land complex, multi-phase capital programs.
  • Own accurate forecasting and a healthy, well-qualified pipeline in Salesforce through long capital-project cycles.
  • Serve as the voice of the customer back into MCG product, delivery, and leadership.

Qualifications

What you bring

  • 10+ years of strategic/enterprise account management or capital-equipment sales, ideally in data center, mission-critical power, electrical infrastructure, or industrial capital projects.
  • Track record owning $50M+ relationships and orchestrating long, multi-stakeholder, technical sales cycles to close.
  • Comfort operating at the executive level and running a consultative, co-creation motion.
  • Strong commercial and contractual instincts; disciplined Salesforce/forecasting hygiene.

First-year success

Deepened, multi-year account plans live for every account; measurable expansion in wallet share and pipeline; executive sponsorship active; clean forecast and a protected, growing installed base.

Additional Information

A Note to our Recruitment Partners: We really appreciate the interest, but MCG currently manages hiring through our internal team. We love getting to know our candidates directly! Because of this, we don’t accept unsolicited resumes from agencies at this time. If we ever need an extra hand, we’ll be sure to reach out to the community. Thanks for understanding!

MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. MCG is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).

Similar Jobs

2 Days Ago
Remote or Hybrid
USA
151K-180K Annually
Senior level
151K-180K Annually
Senior level
Artificial Intelligence • Fintech • Machine Learning • Mobile • Payments • Retail • Software
Manage enterprise restaurant accounts from onboarding through long-term growth. Improve retention, educate clients using customized data-driven materials, identify expansion opportunities, mitigate churn risk, lead monthly business reviews, interpret account data, and collaborate with analytics, product, marketing, and operations teams to strengthen retailer relationships.
10 Days Ago
Remote or Hybrid
USA
151K-180K Annually
Senior level
151K-180K Annually
Senior level
Artificial Intelligence • Fintech • Machine Learning • Mobile • Payments • Retail • Software
Manage strategic enterprise accounts in the fuel and convenience-store industries, guiding onboarding, retention, growth, and expansion. Build account plans, conduct performance reviews, interpret data, create reports and case studies, monitor account health, address churn risks, and identify expansion opportunities. Partner with analytics, product, marketing, and operations teams while maintaining relationships with senior client stakeholders. The role includes up to 20% travel.
Top Skills: GongOutreachSalesforce
2 Days Ago
Remote
Oregon, USA
90K-120K Annually
Senior level
90K-120K Annually
Senior level
Healthtech • Biotech
Manages strategic Pharma, Biotech, and CRO accounts by developing account plans, positioning scientific and product solutions, coordinating cross-functional teams, and driving revenue growth. The role identifies target accounts, develops supply agreements for the LDT market, establishes revenue and profitability goals, and leads customer engagement. Experience selling flow cytometry and immunology solutions, managing large accounts, and working with cross-functional teams is required. Travel to customer locations is expected.
Top Skills: Flow CytometryLaboratory-Developed Tests (Ldts)

What you need to know about the Austin Tech Scene

Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.

Key Facts About Austin Tech

  • Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
  • Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
  • Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
  • Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
  • Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account