Technical Project Manager I

Job Overview:

As a Technical Project Manager at CAI, you will coordinate people and processes to ensure that our projects are delivered on time and produce the desired results. You will be the Point of contact for everything involving a project's delivery.

We're seeking a qualified and energetic project manager to help us maintain our position as an innovative authority. The ideal candidate will have production experience and exceptional skills in developing and executing work plans. The project manager will also prepare and present updates regularly to relevant management channels.

Job Responsibilities:

Technical Analysis & Technical Triage/Troubleshooting

• Triage complex technical issues across backend systems and services, utilizing a strong understanding of underlying data flows to analyze systemic impacts, assess severity, and manage the engineering escalation pipeline.
• Perform root-cause analysis (RCA) on production anomalies and compile comprehensive post-incident technical reports.
• Write and execute custom SQL queries on SQL Server databases to extract, validate, and analyze complex operational datasets.
• Conduct cross-system data validation to ensure structural accuracy, integrity, and completeness of core project deliverables.
• Oversee system deployments and operational maintenance windows in close alignment with developers and systems engineering teams.

Project Management & Execution

• Drive management tracking and execution in Jira, actively managing the backlog, tracking active sprints, and reporting delivery status.
• Translate complex technical findings and system constraints into clear, actionable insights for non-technical leadership.

Process & Configuration Documentation

• Author configuration control documents in collaboration with Systems Engineers to maintain strict architectural versioning.
• Map technical and operational processes to build structural runbooks and architecture documentation repositories.
• Optimize Confluence knowledge bases to ensure reference materials are current, organized, and easily searchable.

Job Requirements

• Education: Bachelor’s degree in Computer Science, Engineering, Information Systems, Data Analytics, or a related technology-focused discipline.
• Experience: 2+ years of experience operating in a technical data analysis, product support, or technical project coordination role.
• Database Skills: Hands-on proficiency with relational databases (specifically SQL Server) with the ability to write scripts from scratch.
• Data Manipulation: Deep familiarity with MS Excel functions, including advanced formulas, data cleanup, and pivot tables.
• Technical Literacy: Solid fundamental understanding of back-end systems, complex, fully automated data flows, and computing technologies.
• System Debugging: Familiarity with reviewing server/application logs to track down software bugs or data pipeline failures.

Preferred Qualifications

• Experience with Jira and Confluence for project tracking and documentation.
• Exposure to incident management, production support, or operational troubleshooting environments.
• Experience reviewing logs, debugging issues, and supporting root cause analysis.
• Production Support: Prior experience working in high-pressure incident management, site reliability, or production troubleshooting teams.

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To learn more about our organization and the exciting work we do, visit https://www.cambiumassessment.com/

Remote First Work Environment 

Our Remote First approach gives employees the flexibility and trust they need to effectively balance work with life. It creates a culture in which all employees are valued and where success is measured in results. It allows us to work collaboratively, inclusively and for greater positive impact, regardless of our individual locations.

If you will be working remotely, either occasionally or on a permanent basis, you must have a reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload.

The successful candidate will be expected to actively participate in video-based interviews during the recruiting process and ongoing virtual meetings with their camera on, as part of their role. To maintain confidentiality and ensure a fair evaluation process, the use of note-taking tools, reference materials, or AI-powered tools (including generative AI, language models, or similar technologies) during interviews or other selection activities is prohibited unless prior written approval has been obtained from the People Experience team. If you require an exception for medical, accessibility, or other reasons, please contact your Talent Acquisition team member to discuss accommodations in advance.

As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office.

An Equal Opportunity Employer

We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).

We will provide reasonable accommodations for qualified individuals with disabilities.  You may request an accommodation during the recruiting process with your Talent Acquisition team member.