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Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.
The Technical Sales Engineer (TSE) serves as a trusted technical advisor and strategic partner in delivering Itron’s meter-to-cash solutions across AMR and AMI technologies. This role is pivotal in building technical credibility, fostering customer trust, and driving solution adoption through collaboration, innovation, and customer-centric engagement. The TSE works closely with Enterprise Client Executives, Sales Specialists, Pre-Sales Engineers, and Professional Services to influence bookings and backlog growth by translating technical value into measurable business outcomes.Duties and ResponsibilitiesTechnical Sales & Differentiation- Champion Itron’s AMI and metering products as the most advanced, lowest-risk, and highest-value solutions in the market.
- Build authentic, long-term relationships with technical stakeholders including meter shop engineers and operations teams.
- Deliver engaging workshops, presentations, and demonstrations that highlight product capabilities and operational insights.
- Collaborate on RFPs and proposals to emphasize Itron’s differentiation in performance, interoperability, and risk mitigation.
- Serve as the technical voice across Itron’s metering portfolio, connecting devices, networks, and head-end systems to deliver customer value.
- Partner with Sales Specialists to convert customer interest into accurate, factory-ready configurations.
- Lead and support the SpecForm process, ensuring technical precision and manufacturability.
- Drive initial SpecForm creation and First Article Approvals (FAs) for new accounts and products, enabling smooth transitions to Sales and Services teams.
- Monitor backlog and factory alignment to optimize bookings impact and timely order conversion.
- Maintain deep expertise in Itron’s meters, endpoints, AMI/AMR network technologies, and head-end systems (OpenWay®, FCS, UIQ, Temetra, IEE).
- Contribute to internal training, field enablement, and peer mentoring across the CME Solution Sales organization.
- Provide actionable field feedback to Product Line Management (PLM) to inform roadmap priorities and address recurring configuration needs.
- Influence on bookings and backlog through technical engagement.
- Strength and depth of customer technical relationships.
- Effectiveness in differentiating Itron’s solutions in competitive environments.
- Accuracy and completeness of SpecForms and handoffs.
- Contributions to Sales Specialist enablement and training.
- Bachelor’s degree in Engineering, Computer Science, or a related technical field, or equivalent practical experience.
- 5+ years of experience in technical sales, solution engineering, or product support within the Utilities or Energy sector.
- Strong understanding of AMI/AMR technologies, metering systems, and network architecture.
- Proven ability to communicate complex technical concepts clearly and effectively to diverse audiences.
- Demonstrated agility in managing multiple priorities and adapting to evolving customer needs.
- Commitment to customer success, accountability, and collaborative problem-solving.
- Experience with Itron products and platforms including OpenWay®, FCS, UIQ, Temetra, and IEE.
- Familiarity with SpecForm processes and First Article Approvals.
- Background in field enablement, technical training, or mentoring.
- Prior involvement in shaping RFPs or technical proposals.
- Ability to travel up to 50% for customer engagements and factory collaboration.
Travel : This role requires up to 35-50% travel to support business needs
Physical Demands: Hybrid or remote work model with typical office environment with no unusual physical requirements.Benefits Info:
This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience and may vary by location. The base salary range is $75,000 – $188,000. This position is eligible for our sales incentive program.
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Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email [email protected].
Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com
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Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
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