Leads enterprise client relationships, strategic planning, annual business plans, financial performance, contract renegotiations, and cross-functional teams. Owns client profitability, revenue, budgets, P&L, forecasts, trade investments, executive engagement, QBRs, and market share initiatives. Develops team members and uses analytics tools to deliver data-driven client solutions. Requires a bachelor's degree, leadership experience, national account management expertise, and strong sales, communication, negotiation, analytical, and strategic skills.
ADW is seeking a strategic and results-driven Vice President of Client Development to lead enterprise-level client relationships and drive growth across our portfolio. This executive role is responsible for designing and executing client strategies, managing financial performance, and leading cross-functional teams to deliver exceptional results.
Responsibilities- Client Relationship Ownership: Serve as the primary executive contact for assigned clients, accountable for profitability, strategic alignment, and performance outcomes.
- Strategic Planning & Execution: Design, develop, and manage client strategies that integrate seamlessly with ADW’s operational priorities and drive mutual success.
- Annual Business Planning: Own and deploy the client’s annual business plan, aligning ADW’s enterprise capabilities to solve client challenges and increase revenue.
- Executive Engagement: Build and strengthen relationships with senior client executives, elevating conversations to strategic levels and managing the Acosta value equation.
- Team Leadership & Development: Lead, train, and develop ADW team members—including Local Business Managers—on client initiatives, financial management, and operational execution.
- Performance Management: Monitor and report on monthly and quarterly client performance, forecasts, deductions, and retailer issues; lead QBRs and strategic reviews.
- Financial Oversight: Manage revenue, budgets, and P&L to achieve financial goals; lead contract renegotiations and optimize trade investment strategies.
- Analytics & Insights: Apply ADW tools to deliver data-driven solutions that enhance client outcomes and drive consumption and market share.
- Cross-Functional Collaboration: Partner with ADW’s Client Solutions, Business Operations, and Analytics teams to deliver integrated solutions and drive enterprise-wide success.
- Market Engagement: Coordinate client meetings and market visits to ensure alignment and execution of key initiatives.
- Other Duties as Assigned: Adapt to evolving business needs and contribute to special projects as required.
Education:
- Bachelor’s Degree required.
Experience:
- 5+ years of Costco experience highly preferred.
- 4+ years of leadership experience.
- Proven success in managing national client relationships.
- Experience leading contract renegotiations and managing financial performance.
Skills & Competencies:
- Strong analytical skills with attention to detail and a passion for working with financial data and budgets.
- Ability to prioritize multiple demands (client, customer, internal) and influence teams for results.
- Excellent interpersonal and written communication skills, including presentation and negotiation capabilities.
- Assertive, creative, collaborative, and driven by a sense of urgency.
- Proficiency in business information systems such as Microsoft Office, and syndicated data platforms.
- Experience in customer service or supply-side operations is a plus.
- Strong interpersonal and highly developed writing skills; acute attention to detail.
- Manufacturer or customer background is optional but beneficial.
Physical Requirements:
- Sit for extended periods (typically 6+ hours per day)
- Use a computer, including keyboard and mouse, for prolonged periods
- Lift and carry light items (e.g., files, office supplies, laptops, typically 20+ pounds)
- Reach, bend, or stoop occasionally to access files or office materials
- Maintain focus and attention for long periods of desk-based work
- Follow clear directions
- Perform repetitive motions (e.g., typing, clicking) consistently throughout the day
Personal Attributes:
- Strong judgment and decision-making skills.
- Ability to manage others and work independently.
- Excellent time management and organizational skills.
Proven sales experience and strategic thinking.
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