Workplace Coordinator

Base is America’s next-generation power company. We’re rebuilding the foundation of modern civilization–electricity–by deploying a vast network of distributed batteries that is transforming today’s fragile, centralized grid into a resilient and abundant system. We are engineers, operators, and creatives solving some of the most complex, interdisciplinary challenges of our time.

The Workplace Coordinator / Workplace Associate owns the day to day front desk experience of our main Austin factory, across the street of our headquarters. This role supports our team, provides a friendly face to guest and team members alike, helps get the vendors coordinated and guided to the correct area or assigned to the correct team member, and keeps the culture strong. With your support, the rest of the team can focus on their work and be more efficient.

This is a high visibility, high trust role. You'll be the first point of contact for guests, onboarding, and employees when it comes to the factory environment, and the person other teams count on to keep the space welcoming and organized.

• Own the front desk and serve as the first point of contact for employees, visitors, candidates, vendors and other guests.

• Coordinate onsite visits, notify interview panels when interviewers arrive, making sure everyone is welcomed and follows the the sign-in procedures.

• Keep the reception area, conference rooms and shared spaces clean, and ensure they are organized, stocked, and ready for employees and visitors.

• Support employee onboarding sessions, workplace events, and other day-to-day activities.

• Work closely with the broader Workplace team, IT, Security, and HR in order to assist different needs.
  

• 1–3 years of experience in an office, workplace operations, or front desk role.

• Strong organizational skills, attention to detail, and an ability to manage multiple priorities.

• Professional, friendly, and approachable communication style with strong customer service skills.

• Ability to work independently, exercise good judgment, and take initiative.

• Comfortable using Google Workspace, Jira and other workplace tools.

• Spanish-speaking skills are a plus as the role regularly interacts with staff and vendors who may primarily speak Spanish.

• Flexible and comfortable occasionally adjusting working hours to support business needs, including providing partial coverage during second shift at the factory.

Workplace at Base runs on the idea that the best offices are the ones people don't have to think about. Supplies are stocked before anyone notices they're low. Guests are greeted before they have to ask. Problems get fixed before they become complaints. That invisibility is the job and it requires a lot of hard work. We believe a great workplace function is proactive, not reactive, anticipating needs instead of responding to tickets. It's consistent and the experience at one site should feel like the experience at every site, even as we add more of them. We are resourceful, most problems don't need a bigger budget or a bigger team, just better judgment about what's actually worth solving formally versus handling on the fly.

Please note: Base is a startup, which means priorities shift and evolve quickly. Your role may expand or change based on the needs of the business at any given time, so the responsibilities listed may not be exhaustive.

• First Principles Thinking: Question assumptions. Principles > rules.

• Operate at Base Pace: Focus on what matters, act quickly, and learn by doing.

• Give & Get Feedback: Be direct, be humble, and maintain a growth mindset.

• Everyone’s an Owner: Follow through on commitments and own results.

• Strong Opinions, Loosely Held: Drive clarity and make calls with imperfect information.

• Committed to the Mission: Rebuilding the grid is a big challenge. We work hard because we care deeply about the impact we’re creating. We work in-person. It’s not a 9-to-5. We are all-in.

• Fun & Optimism Coexist with Grit: Collaboration and celebration coincide with the intensity of building real things.