Top Customer Success & Experience Jobs in Austin, TX

As a Customer Solutions Engineer at Cloudflare, you will act as a technical advisor for Mid Market Customers, guiding them through onboarding and helping them leverage the full capabilities of the Cloudflare platform, ensuring customer success and value maximization.

The Technical Account Manager owns post-contract support for top Enterprise customers, ensuring operational smoothness and resolving technical challenges, while collaborating with cross-functional teams and providing proactive customer advocacy.

As a Technical UX Content Strategist Intern, you will analyze data to enhance technical content, collaborate with teams, and utilize AI tools for content improvement and user journey mapping.

The Technical Writer Intern will support product content creation, collaborating with teams to document product features and improve technical documentation while managing multiple projects.

As a UX Content Strategist Intern, you will enhance user experiences by improving in-product content, leading research projects, and collaborating with cross-functional teams.

As an intern, you will execute a specialized security project, develop dashboards, analyze access controls, and collaborate across functions to enhance security posture.

As a Physical Security Intern, you will execute a specialized security project, support global security procedures, monitor security systems, and assist in risk assessments while learning from experienced security professionals.

The Director, Cloud & Platform Partners will lead strategic management with key partners, driving business growth and long-term partnerships. They will establish executive relationships, mentor teams, and develop go-to-market strategies while ensuring operational excellence and alignment with company objectives.

Responsible for managing service delivery success with global system integrators by onboarding partners, ensuring quality implementations, and tracking performance metrics.

The Principal Technical Engagement Manager drives technical adoption of solutions, resolves challenges, and enhances customer satisfaction through strategic leadership and partnership in China.