Top Customer Success & Experience Jobs in Austin, TX

The Technical Account Manager oversees post-contract support for Cloudflare's enterprise customers, ensuring timely issue resolution and collaboration with technical teams to enhance customer satisfaction.

As a Senior Customer Solutions Architect, you'll engage with strategic customers, provide technical leadership, lead solution discussions, and mentor teams while contributing to industry thought leadership.

As a Technical UX Content Strategist Intern, you will analyze data to enhance technical content, collaborate with teams, and utilize AI tools for content improvement and user journey mapping.

The Technical Writer Intern will support product content creation, collaborating with teams to document product features and improve technical documentation while managing multiple projects.

As a UX Content Strategist Intern, you will enhance user experiences by improving in-product content, leading research projects, and collaborating with cross-functional teams.

As a Technical Support Engineer, you will troubleshoot developer platform issues, coordinate with customers, and improve documentation while ensuring effective customer communication.

As a Solutions Engineer, you will support customers' success on the Cloudflare platform through technical guidance, training, and collaborative solutions. You'll engage in pre and post-sales processes, design solutions, and maintain a focus on customer satisfaction while traveling 20-50% for meetings and events.

The Principal Technical Engagement Manager drives technical adoption of solutions, resolves challenges, and enhances customer satisfaction through strategic leadership and partnership in China.

As a Digital Customer Solutions Engineer, you will advise customers on Cloudflare products, ensuring they maximize their value. Responsibilities include onboarding, providing technical guidance, and collaborating with various teams to enhance customer success.

The Senior Solutions Engineer will drive growth for Cloudflare's Developer Platform through sales strategy, optimizing deals, training sales teams, and contributing to strategic vision.