Top Customer Success & Experience Jobs in Austin, TX

The Escalation Engineer resolves complex customer issues, manages escalations, improves support processes, and collaborates with engineering teams while focusing on Zero Trust technologies.

The Customer Success Manager ensures customer satisfaction and success post-sale, manages relationships, and drives product adoption, requiring 3+ years of experience in Customer Success or Account Management.

As a Solutions Architect, you'll collaborate with sales and technical teams to enhance Cloudflare's AI/Developer Platform, driving revenue and customer adoption through innovative solutions and strategic programs.

The Customer Success Manager is responsible for managing post-sale experiences for mid-market customers, ensuring retention and satisfaction while fostering relationships and coordinating business reviews.

As a Technical Support Engineer Intern, you'll assist customers with technical issues, collaborate with senior engineers, and gain hands-on experience with products while developing skills.

The Customer Success Manager ensures customer satisfaction post-sale, drives customer adoption of Cloudflare solutions, manages relationships, and facilitates retention and growth through strategic planning and execution.

The Resident Consultant acts as a technical advisor for enterprise accounts, optimizing security configurations, managing network services, and ensuring seamless customer migration to Cloudflare solutions.

Lead resolution of complex technical issues for high-profile customers, mentor peers, create documentation and runbooks, test releases, provide product feedback, and improve team processes.

As a Physical Security Intern, you will execute a specialized security project, support global security procedures, monitor security systems, and assist in risk assessments while learning from experienced security professionals.

The Escalation Engineer resolves complex customer issues, provides technical support, manages escalation lifecycles, and documents findings to improve service quality.