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Top Customer Success & Experience Jobs in Austin, TX
Cloud • Information Technology • Security • Software • Cybersecurity
The Customer Success Manager ensures customer satisfaction and success post-sale, manages relationships, and drives product adoption, requiring 3+ years of experience in Customer Success or Account Management.
Top Skills:
Cloud ApplicationsSaaSSase
Cloud • Information Technology • Security • Software • Cybersecurity
As a Solutions Architect, you'll collaborate with sales and technical teams to enhance Cloudflare's AI/Developer Platform, driving revenue and customer adoption through innovative solutions and strategic programs.
Top Skills:
AIAWSAzureCloud ComputingCloudflareFull-Stack EngineeringGCPJavaScriptMl
Cloud • Information Technology • Security • Software • Cybersecurity
The Customer Success Manager is responsible for managing post-sale experiences for mid-market customers, ensuring retention and satisfaction while fostering relationships and coordinating business reviews.
Top Skills:
CloudflareGainsight
Cloud • Information Technology • Security • Software • Cybersecurity
The Customer Success Manager ensures customer satisfaction post-sale, drives customer adoption of Cloudflare solutions, manages relationships, and facilitates retention and growth through strategic planning and execution.
Top Skills:
Cloud ApplicationsCloud SecurityComputer NetworkingSaaSSase
Cloud • Information Technology • Security • Software • Cybersecurity
The Resident Consultant acts as a technical advisor for enterprise accounts, optimizing security configurations, managing network services, and ensuring seamless customer migration to Cloudflare solutions.
Top Skills:
AkamaiBgpBot ManagementCloudflareDdos MitigationEdge FunctionsGreIpsecPage ShieldServerless ComputingWaf
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Cloud • Information Technology • Security • Software • Cybersecurity
As an AI Automation Intern, you'll integrate acquired companies into Cloudflare by automating reports and workflows, organizing data with AI tools, and documenting processes.
Top Skills:
Ai ToolsGeminiNotebooklm
Cloud • Information Technology • Security • Software • Cybersecurity
As a Technical Support Engineer Intern, you'll assist customers with technical issues, collaborate with senior engineers, and gain hands-on experience with products while developing skills.
Top Skills:
ApacheBashCurlDigGitIisJavaScriptLinuxNginxOpensslPythonTraceroute
Cloud • Information Technology • Security • Software • Cybersecurity
As an intern, you will execute a specialized security project, develop dashboards, analyze access controls, and collaborate across functions to enhance security posture.
Top Skills:
Google DocsGoogle SheetsSQL
Cloud • Information Technology • Security • Software • Cybersecurity
Lead resolution of complex technical issues for high-profile customers, mentor peers, create documentation and runbooks, test releases, provide product feedback, and improve team processes.
Top Skills:
47)ApacheBashCachingCurlDigDnsGitHTTPHttp Reverse ProxyingHttp(S)IisJavaScriptLinuxLoad BalancingNginxOpensslOsi Model (Layers 3PythonSsl/TlsTraceroute
Cloud • Information Technology • Security • Software • Cybersecurity
Provide technical support to customers via chat, email, and phone; troubleshoot networking and application performance issues; collaborate with senior engineers; maintain tickets, documentation, and runbooks; test releases and report bugs.
Top Skills:
ApacheBashCachingCurlDigDnsGitHTTPHttp Reverse ProxyingHttp(S)IisJavaScriptLinuxLoad BalancingNginxOpensslPythonSsl/TlsTraceroute
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Top Companies in Austin, TX Hiring Customer Success & Experience Roles
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