Top Cybersecurity Customer Success & Experience Jobs in Austin, TX

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

As a Customer Success Engineer at VulnCheck, you will be responsible for implementing and supporting the VulnCheck platform for customers, ensuring successful integration and ongoing technical guidance to enhance security operations and vulnerability management workflows.

The Principal Customer Success Manager leads strategic Enterprise accounts, drives customer alignment, oversees revenue retention, and influences security strategies through executive-level engagements.

The Tier 1 Help Desk Support Technician is responsible for implementing IT solutions, troubleshooting issues, managing deployments, and collaborating on projects, with a focus on client on-boarding and excellent customer service.

The Senior Technical Writer creates comprehensive documentation for cybersecurity products, collaborating with cross-functional teams to deliver clear content and leveraging AI tools for enhanced productivity.

As an Account Executive - Mid-Market, drive new business acquisition in defined territories, manage the sales cycle, and maximize revenue through new and upsell opportunities.

As a Customer Success Manager, you'll manage customer accounts, drive retention and satisfaction, and collaborate cross-functionally to enhance customer experience with HackerOne's platform.

Own post-sale technical customer success: lead enterprise onboarding and integrations, troubleshoot production issues, run architecture and security reviews, deliver enablement and workshops, and advocate product feedback to Engineering.

As a Customer Success Manager, you will drive renewal and upsell opportunities by managing customer relationships, collaborating with teams, and ensuring customer success in a fast-paced environment.

Responsible for providing pre-sales and post-sales technical support, identifying customer needs, and demonstrating Keeper Security products. Collaborate with sales team and customers while ensuring high levels of customer satisfaction.

In this role, you'll manage customer relationships, ensuring value delivery, manage customer journeys, and collaborate with cross-functional teams to drive customer success.