Top Fintech Customer Success & Experience Jobs in Austin, TX

As a Customer Success Manager, you'll guide clients through their journey with the platform, ensuring value and driving retention while building long-term relationships.

The Lending Senior Fraud Specialist conducts thorough fraud investigations, supports fraud-related tasks, and ensures compliance and collaboration across multiple product lines while safeguarding against financial losses.

Manage outsourced accounting services for construction clients, providing strategic insights, overseeing teams, and enhancing operational performance while mentoring staff.

The role involves providing exceptional customer service for Group Variable Universal Life insurance policies, responding to inquiries, and educating customers on policy features.

The Validation Services Representative reviews and processes transactions for assigned clients, ensuring adherence to policies and improving customer interactions. They collaborate with internal teams to enhance the customer experience and resolve issues.

As a Payment Experience Associate I, you'll be the first point of contact for customers, aiding them through payment processes, troubleshooting issues, and providing solutions while communicating internationally, and supporting team growth.

The Medical Only Claims Adjuster manages workers' compensation claims, ensuring compliance with statutory guidelines while providing excellent customer service and optimizing claim outcomes.

The Partner Specialist manages partner policy life cycles, provides customer support, addresses escalated issues, and maintains partner relationships, ensuring high-quality service delivery.

The Associate Enterprise Partner Success Manager is responsible for managing relationships with accountants and bookkeepers, driving revenue growth, and ensuring positive client outcomes through collaboration and support.

The Enterprise Account Manager will drive growth and maintain relationships with clients, focusing on upselling, account management, and strategic sales practices within the SaaS sector.

The Senior Sales Enablement Manager will enhance sales team performance through training, process documentation, coaching, and sales content management, while supporting product initiatives.