Top Fintech Customer Success & Experience Jobs in Austin, TX

Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.

The Enterprise Accounting Success Manager cultivates relationships, delivers solutions, drives engagement, and supports client success with the Close Management solution.

The role involves managing end-to-end event execution for trade shows and conferences, overseeing logistics, and driving marketing campaigns to enhance customer engagement and ROI.

Provide personalized support to customers via phone and text, addressing their needs and enhancing customer satisfaction while mastering product knowledge.

The Senior Director of Presales will lead a team of consultants, drive ACV growth, and influence strategy while modeling value selling.

The Staff Partner Engineer leads technical support and project planning for partnerships, collaborating with engineering teams and ensuring alignment with external stakeholders.

As an Analyst III, you'll perform quality control reviews on complaints, provide feedback, conduct root cause analysis, and collaborate with teams to improve processes and compliance.

The Support Specialist will manage high inbound customer interactions, resolving account issues and improving processes while adhering to compliance.

Join Charted as an Associate Software Implementation Consultant, assisting in the implementation of AP Automation software, managing client relationships, and handling project management tasks.

The Senior Manager of Opportunities Resolution leads the team's efforts in handling escalated member concerns, ensuring excellent customer service and managing complaint resolutions. This role involves overseeing multiple projects, fostering cross-department collaboration, and driving process improvements.