Top Fintech Customer Success & Experience Jobs in Austin, TX

The Associate Customer Success Manager will manage client relationships, facilitate implementations, analyze customer needs, and ensure satisfactory service delivery.

The Client Retention Specialist educates clients on debt programs, deescalates issues, navigates CRM systems, and achieves retention goals while providing excellent customer service.

The role involves localizing TPRM policies, overseeing risk activities, representing the group in governance forums, and supporting compliance with regulations and audit requests.

The Business Analyst Intern will support data analysis, client migration processes, create dashboards, and improve workflow efficiency in a fast-paced environment.

Support travelers' needs by providing exceptional travel assistance, managing bookings, and ensuring customer satisfaction through effective communication.

Manage client portfolios focusing on retention and growth, analyze business spending, and build relationships to serve as a trusted advisor.

The Customer Support Representative will provide front-line support, resolve inquiries, and ensure customer satisfaction while contributing to documentation and collaborating with product teams.

The Desktop Support Analyst provides white glove support and solutions for end users while managing applications, hardware, and network issues. Responsibilities include onsite support, AV support, SLA compliance, and technical research as well as collaborating with team members to enhance support processes.

The Enterprise Accounting Success Manager cultivates relationships, delivers solutions, drives engagement, and supports client success with the Close Management solution.

The Enterprise Account Manager manages relationships with large clients, driving adoption and growth of ePayPolicy's services while collaborating cross-functionally. They identify upsell opportunities and gather client feedback to enhance service delivery.