Top Logistics Customer Success & Experience Jobs in Austin, TX

The Strategic Partner Manager will collaborate with partners in Austin to launch and expand services, build relationships, gather insights, and advocate for customer needs.

The Technical Support Supervisor leads the Client Support Team, ensuring efficient operations, managing client relationships, and providing staff training and support.

As an Account Manager, you will build long-term relationships with customers, understand their goals, and drive mutual value through collaboration with various teams. You will monitor account health, manage renewals, and track metrics to inform strategy.

The Hypercare Manager oversees the post-onboarding experience, ensuring client stabilization and managing relationships across phases while coordinating cross-functional teams to enhance merchant success.

The Senior Customer Success Manager drives customer success, manages enterprise account relationships, ensures value realization, and collaborates with cross-functional teams to promote product adoption and renewals.

The Senior Claims Representative investigates and adjusts complex property damage claims, directs vendors, and interacts with various stakeholders to manage claims effectively.

As a Customer Support Specialist, you'll provide exceptional support to truckers, communicate in both English and Spanish, troubleshoot issues, and thrive in a high-call environment.

As an Enterprise Customer Success Manager, you will lead strategic relationships with enterprise accounts, drive adoption and retention, and work cross-functionally to enhance customer experiences and outcomes.

The Customer Success Manager will enhance customer adoption of WMS solutions, drive warehouse efficiency, and ensure operational success, acting as a trusted advisor to clients.

The Customer Success Manager will lead customer relationships, drive adoption of the SaaS platform, identify growth opportunities, and advocate internally for customer needs.