Top Logistics Customer Success & Experience Jobs in Austin, TX

The Account Manager will oversee daily operations for Government Agency clients, ensuring satisfaction, managing logistics, and expanding service offerings to meet client needs effectively.

The Customer Support Representative will assist customers with inquiries through various channels, troubleshoot issues, and collaborate with departments to enhance service delivery.

As an Enterprise Customer Success Manager, you'll partner with major clients to drive retention, monitor customer health, and identify growth opportunities. You'll manage strategic relationships, conduct business reviews, and enable value realization using data insights.

As a Partner Solutions Engineer, you will enable and scale Front's partner ecosystem through technical expertise, partner training, and joint solution design.

Provide first-line technical support for customers, diagnosing and resolving Level 1 issues related to robotic systems and infrastructure, while managing customer support tickets and ensuring compliance with SLAs.

As a Senior Account Executive, you will drive sales by managing complex mid-market deals, ensuring customer success, and building strategic relationships with high-value accounts.

The Implementation Manager ensures successful software deployment, manages customer engagements, provides training, and facilitates effective communication to improve customer experience.

Lead customer deployments and change management for a transportation-focused SaaS platform. Drive adoption, build relationships with operations leaders, analyze operational data in Excel, coordinate with project and integration teams, and travel to customer sites to deliver training and ensure sustained value realization.

The Technical Customer Success Manager will own enterprise customer accounts, drive adoption and performance, troubleshoot technical issues, and ensure customer growth and success on Nash's platform.