Top Remote Edtech Customer Success & Experience Jobs in Austin, TX

The Engagement Coordinator at ReUp Education engages with students to reconnect them with their education, facilitates resources, and builds strong relationships through effective communication.

As Director of Public Sector Sales at Udemy, you will lead a team focused on revenue growth, sales strategy, and customer acquisition in the public sector.

As a Customer Experience Advisor, you will manage student interactions to enhance their experience, handle escalations, and utilize support tools efficiently.

As a Technology Readiness Manager, you'll lead end-to-end readiness across data integrations and system configurations, ensuring on-time launches of assessment programs by coordinating with internal teams and customers, improving processes for production quality, and developing standardized operational frameworks.

Review and fix exercises for Physics, Chemistry, and Biology for grades 6-10, ensuring high-quality educational content aligned with local curricula.

The Director of Strategic Partnerships will lead the partner ecosystem strategy, optimizing operations, scaling relationships, and driving revenue growth. This role involves leading a team, enhancing partner experiences, and improving metrics across the partnership framework while ensuring alignment with sales and product teams.

The SME will design an AI for Project Management curriculum, create engaging content, and inspire learners on applying AI tools effectively in project management.

The Instructional Designer I is responsible for producing online courses, coordinating development activities, and collaborating within a diverse team to innovate educational solutions.

The Director, Strategic Accounts & Customer Success manages key accounts, focusing on client retention and growth through tailored strategies and collaboration with educational institutions.

The Customer Success Manager will enhance customer satisfaction through tailored plans, managing accounts, fostering relationships, and promoting solution adoption, while also driving growth opportunities within customer accounts.