Top Remote Edtech Customer Success & Experience Jobs in Austin, TX

Seeking a full-time tenure-track Assistant Professor to teach project management courses, develop curricula, and engage with students online. Limited travel may be required.

The DEIA Impact Intern will assist in researching best practices, developing training resources, organizing DEIA events, and contributing to internal initiatives.

Amplify is seeking summer interns to support various teams in education technology, providing hands-on experience and exposure to the field while working remotely.

The Director of Customer Success is responsible for driving retention and customer satisfaction, through leadership, strategic execution, and data analysis, in a fast-growing EdTech SaaS environment.

The role focuses on optimizing billing operations, enhancing customer experience, and managing collections. Responsibilities include redesigning outreach processes, onboarding vendors, building analytics models, and team management.

The Customer Success Manager defines strategies to boost engagement and retention across accounts, enhancing concussion management for global users.

Provide exceptional technical support for Learning Management Systems, assist customers in troubleshooting, document interactions, and advocate for customer needs.

The Senior Content Developer will manage content development, coordinate with teams, ensure guideline adherence, review manuscripts, and support sales and marketing efforts.

Responsible for driving customer success and training for state partners using SAT assessments, supporting implementation and training efforts, and fostering stakeholder relationships.

As an Enrollment Specialist, you will facilitate the enrollment process for prospective families while providing exceptional customer service through various communication channels.

The Senior Manager, Customer Operations drives operational excellence and collaborates with Customer leadership to improve customer health and retention through analytics, tooling, and process design.