Top Remote Edtech Customer Success & Experience Jobs in Austin, TX

The Digital Touch Customer Success Manager focuses on customer retention, adoption, and engagement for a digital portfolio, utilizing automation and data insights for successful onboarding and renewals.

The Customer Operations Associate will support customers post-purchase, driving adoption and satisfaction, managing onboarding, and resolving inquiries promptly.

As a Technical Implementation Specialist, you will ensure accurate data integrations for ClassDojo, manage implementation timelines, and work closely with district IT teams to streamline onboarding processes.

As a Support Associate, you'll handle inquiries, resolve issues, maintain records, collaborate with the team, and enhance customer experience, ensuring satisfaction for parents and vendors.

The Director of Customer Experience will lead the post-sales organization, oversee customer lifecycle, enhance retention strategies, and ensure exceptional onboarding and support processes.

The Customer Solutions Support Specialist provides first-level technical support for customers via various communication channels, troubleshooting issues, and maintaining a positive customer experience.

The Manager on the Partner Success team leads a team of Partner Success Managers while managing a portfolio of West Coast schools, driving accountability, and fostering a culture of high performance.

The Customer Success Manager manages a portfolio of customer accounts, driving renewals, facilitating growth through upselling, and ensuring customer satisfaction using GoGuardian’s solutions.

Manage digital customer success programs for school districts using scalable engagement strategies. Drive adoption and retention of Securly products while ensuring operational excellence through data management in Salesforce and Vitally.

The Trip Services Rep acts as the main contact for clients, managing day-to-day trip schedules, ensuring compliance, resolving issues, and communicating effectively with various stakeholders.