Top Remote Fintech Customer Success & Experience Jobs in Austin, TX

The Live Chat Disability Customer Advocate is responsible for addressing customer inquiries, resolving issues, and enhancing service satisfaction through effective communication and problem-solving skills.

The Technical Engagement Analyst will provide technical client support, optimize data exchanges, and collaborate with stakeholders to enhance client integrations, focusing on troubleshooting and operational reviews.

The Claims Adjuster will manage workers' compensation claims, ensuring compliance and delivering excellent customer service while mitigating claim exposure and advocating for a superior claims experience.

Support travelers' needs by providing exceptional travel assistance, managing bookings, and ensuring customer satisfaction through effective communication.

The Lending Senior Fraud Specialist conducts thorough fraud investigations, supports fraud-related tasks, and ensures compliance and collaboration across multiple product lines while safeguarding against financial losses.

Manage outsourced accounting services for construction clients, providing strategic insights, overseeing teams, and enhancing operational performance while mentoring staff.

The Validation Services Representative reviews and processes transactions for assigned clients, ensuring adherence to policies and improving customer interactions. They collaborate with internal teams to enhance the customer experience and resolve issues.

As a Payment Experience Associate I, you'll be the first point of contact for customers, aiding them through payment processes, troubleshooting issues, and providing solutions while communicating internationally, and supporting team growth.

The Associate Enterprise Partner Success Manager is responsible for managing relationships with accountants and bookkeepers, driving revenue growth, and ensuring positive client outcomes through collaboration and support.

The Customer Success Manager will manage relationships with financial institutions, ensuring they achieve their business goals using Q2's solutions through strategic guidance and customer advocacy.