Top Remote Fintech Customer Success & Experience Jobs in Austin, TX

Manage client portfolios focusing on retention and growth, analyze business spending, and build relationships to serve as a trusted advisor.

The Senior Sales Enablement Manager will enhance sales team performance through training, process documentation, coaching, and sales content management, while supporting product initiatives.

Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.

The Enterprise Accounting Success Manager cultivates relationships, delivers solutions, drives engagement, and supports client success with the Close Management solution.

The Senior Director of Presales will lead a team of consultants, drive ACV growth, and influence strategy while modeling value selling.

The Support Specialist will manage high inbound customer interactions, resolving account issues and improving processes while adhering to compliance.

Join Charted as an Associate Software Implementation Consultant, assisting in the implementation of AP Automation software, managing client relationships, and handling project management tasks.

The Solutions Engineer will engage with clients to gather their requirements, collaborate with internal teams to present software solutions, and provide training and support. They will also document requirements and identify process optimization opportunities.

The Collections Representative contacts customers with overdue accounts, negotiating payment arrangements and resolving issues with empathy and professionalism.

The role involves managing compliance programs including SOC and GDPR, leading audits, and building a compliance culture within the organization.