Provides administrative and operational support across HR, channel partnerships, renewals, customer experience, and general business activities. Responsibilities include maintaining records, coordinating onboarding and training, tracking agreements and renewals, supporting customer communications, updating systems, preparing spreadsheets and reports, and assisting with special projects. The role is mostly remote with in-office work on Mondays.
We’re looking for a highly organized, detail-oriented Intern to support day-to-day operations across multiple functions of the organization. This role offers broad exposure to how a growing organization runs, with hands-on experience in HR, channel partnerships, renewals, customer experience, and general administrative support. It’s ideal for someone who enjoys variety, learning new systems, and keeping things running smoothly.
This is a mostly remote opportunity, with in-office days on Mondays.
This is a mostly remote opportunity, with in-office days on Mondays.
Key Responsibilities
The intern will provide administrative and operational support across several areas, including:
Human Resources
- Assist with onboarding and offboarding processes
- Maintain employee records and documentation
- Support scheduling, training coordination, and general HR administrative tasks
Channel Agreements & Partnerships
- Help organize and track channel partner agreements
- Assist with document management and version control
- Support internal coordination related to partner communications
Renewals & Contract Support
- Track upcoming renewals and key dates
- Assist with preparing renewal documentation
- Update internal systems and reports related to renewals
Customer Experience
- Support customer communications and follow-ups
- Assist with organizing feedback, tickets, or survey data
- Help ensure customer records and processes are accurate and up to date
General Administrative & Ad Hoc Support
- Data entry and system updates across tools and platforms
- Prepare spreadsheets, reports, and basic documentation
- Support special projects and miscellaneous “odds and ends” as needed
Skills, Knowledge, and Expertise
- Currently enrolled in a college or university
- Strong organizational skills and attention to detail
- Comfortable working across multiple tasks and priorities
- Proficient with basic office tools (e.g., Google Workspace or Microsoft Office)
- Clear written and verbal communication skills
- Reliable, proactive, and eager to learn
About
Portnox is a cloud-native enterprise access control provider that helps organizations secure every identity - human and non-human - across networks, applications, and infrastructure. As identities, devices, and workloads multiply across modern environments, Portnox enables continuous access verification based on identity context, device posture, and risk signals. Its unified platform brings together passwordless authentication, access control, continuous policy enforcement, and automated response through a single policy engine. Portnox gives security and IT teams real-time visibility into everything connecting and the ability to quickly restrict, quarantine, or revoke non-compliant access. Today, Portnox actively manages more than one million devices worldwide, secures 40 million authentication sessions, and blocks over one million unauthorized access attempts every day. Learn more at www.portnox.com and follow Portnox on LinkedIn.
Portnox Austin, Texas, USA Office
5301 Southwest Pkwy, Austin, TX, United States, 78735
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