SailPoint is seeking a Manager of Productivity & Collaboration to lead our internal Business Applications team. Transitioning this function from day-to-day administration to strategic leadership, this role will own the roadmap and management of our critical productivity platforms—specifically Atlassian (Jira, Confluence), Slack, Asana, Lucid, and SharePoint.
You will manage a team of two direct reports, drive vendor relationships, and spearhead the integration of AI and enhanced security measures across our tool stack to support SailPoint’s continued global scale.
Key Responsibilities- Team Leadership: Directly manage, mentor, and conduct regular performance reviews for a team of 2 application administrators, ensuring clear KPI alignment and career development.
- Strategic Platform Ownership: Develop, publish, and maintain a 12-month strategic roadmap for all owned productivity platforms, heavily prioritizing AI integration and security compliance.
- Atlassian Architecture: Act as the ultimate technical authority for our Atlassian environment, designing scalable workflows and ensuring the system meets the high-demand needs of our product engineering teams.
- Application Governance & ROI: Oversee SaaS configurations, monitor active license utilization (targeting >90% efficiency), manage vendor renewals, and optimize total cost of ownership.
- Operational Excellence: Establish a measurable operational cadence. Track and report monthly metrics on ticket resolution times, capacity planning, and project delivery SLAs.
- Experience: 5+ years of deep, architect-level experience specifically with the Atlassian suite (Jira, Confluence) is mandatory.
- Leadership: Proven experience in a Manager or Team Lead capacity, with a track record of successfully mentoring technical direct reports.
- Education: B.S. in Computer Science, Information Systems, or equivalent work experience.
- Technical Acumen: Ability to translate complex business requirements into technical solutions. Working knowledge of APIs and scripting languages (JavaScript, Python) is a strong plus.
- Project Management: Strong background in agile development processes and leading continuous delivery models.
- Communication: Executive presence with the ability to influence C-level stakeholders, negotiate with vendors, and drive cross-departmental adoption of new tools.
To ensure a successful onboarding and immediate impact, the candidate will be measured against the following milestones:
Day 1 to 30- Complete 1:1 onboarding with the 2 direct reports and assume full management responsibilities.
- Conduct 5 or more discovery meetings with key cross-functional stakeholders and vendors.
- Complete a comprehensive technical audit of the current Atlassian (Jira/Confluence) architecture.
- Present a formal findings report and optimization recommendations for the Atlassian suite to IT leadership.
- Draft the initial phase of the AI and Security roadmap for the broader productivity tool stack (Slack, Asana, etc.).
- Finalize and publish the 12-month strategic roadmap to the broader business.
- Launch an operational metrics dashboard for the team to track support ticket SLAs and project velocity.
- Begin execution on the first major Atlassian optimization project identified in the 60-day review.
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact [email protected] or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
SailPoint Austin, Texas, USA Office
11120 Four Points Drive , Austin, TX, United States, 78726
International Culture
SailPoint aims to ensure that every element of its culture is both accessible and scalable, offering an enriching workplace experience for employees worldwide. Tied together by tools, practices and opportunities for connection, employees are empowered to make an impact together — from anywhere.
Engineering
Our engineering team is a remote-friendly team with a strong focus on career development and promotion. Our organization is comprised of small teams that are wholly responsible for one or more services, including architecture, development, quality, reliability, monitoring, and operations.
Professional Services
The professional services team at SailPoint prides itself on being an environment that fosters growth, collaboration and success. As an employee within professional services, you will have a chance to work with some of the biggest companies in the world, implementing one of the most sought-after solutions in technology. You’ll be part of a diverse, inclusive culture that makes it feel like a much smaller company.
Sales
At SailPoint, our sales crew members take part in our robust certification academy that features instructor-led webinars and self-service training. Our top employees from product, marketing, sales engineering, sales operations and sales lead these training sessions, delivering knowledge through storytelling, whiteboarding, breakout sessions and demos. At SailPoint our sales team is focused on being a collaborative atmosphere that is invested in our employees.
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