Technical Sales Representative

Job Summary

Our Technical Sales Representative (TSR) is responsible for building on a very high level of product line & operational knowledge and experience to proactively and strategically sell specific tools, technologies and services within their Segment portfolio. In alignment with the agreed sales plan, the FSR ensures a high level of product line & operational knowledge is provided to the client normally at the customers location; rig site, warehouse or workshop. Where the opportunity arises they should proactively support the development of cross selling across the Segment(s).

Roles & Responsibilities

·         Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company’s Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company’s Rules to Live By

·         Places Quality, Health & Safety, Security and protection of the Environment as core values while never intentionally placing employees, our processes, customers or the communities in which we live and work at risk

·         Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations

·         Supervisors & Managers should demonstrate effective safety leadership for the health and safety arrangements of all subordinates and for any persons visiting them while on the Company premises

·         Responsible for adopting consistent & effective use of the available Technology (SFDC.com, XAIT-Porter)

·         Responsible for advising client whether or not the Company wishes to participate in the sale

·         Responsible for discussing the technical specifications with the client & gaining client feedback

·         Responsible for working with the appropriate internal resources to solve customer issues inc service quality

·         Understands and oversees the areas of business risk and works with their line Manager to ensure strategies exist to mitigate these as much as possible

·         Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherford’s Management System

·         Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement

·         Ownership of the Field Sales life cycle process, start to finish, stepping up to deliver on your responsibilities, is ultimately your accountability.

·         Understands customer’s needs and ensures products and services are positioned and understood by key decision makers in customer organizations.

·         Responsible for responding to the Client Engagement Plan to enhance the profitability of the company through Weatherford provision of products and services to new & existing customers

·         Proposes solutions to customers formally (through pitches, presentations, bids & tender submissions)  and informally through networks, relationships, discussions

·         Responsible for relaying competitive information back to the appropriate PL stakeholders, inc: pricing, product performance, marketing material, activities, new products/technology etc.

·         Responsible for developing specific client application value propositions

·         Identifies opportunities for new products and services for customers and liaises with Weatherford internal resources accordingly

·         Visits customer worksites; Offices, Rig Sites, Warehouses/Workshops to make certain products and services meet customers expectations and to enhance Weatherford customer relationship

·         Maintains effective communications with all key stakeholders both internal and where appropriate external

·         Supervisors & Managers should clearly communicate expectations, roles and responsibilities to their reports

·         Responsible for the generation of annual revenue targets through the creation and conversion of sales plans including growth strategies

·         Take relevant actions to identify and address revenue ‘gaps’ for the year to ensure target achievement

·         Assists Technical Sales Manager with formulation of sales strategies and annual budget and as a minimum undertakes quarterly reviews of their account plans with the TSM

·         Take relevant actions to identify and address revenue ‘gaps’ for the year to ensure target achievement

·         Accountable for delivering positive commercial results through strong negotiating skills which result in significant continuous improvements in margin performance

·         Evaluates sales via the Technical Sales Manager and identifies ‘pull-through’ opportunities whenever possible

·         Responsible for finalizing the upsell plan as per the BSA in conjunction with the Account Manager

·         All employees have an accountability to the organization to be financially responsible whether they are in charge of a function budget or simply their own expenses

·         Costs incurred should be within approved budget, processed within agreed time frames & following the relevant financial policy and procedure

·         Supports line management in the efficient, effective and compliant use of resources in the support of Geozone sales.

·         Promotes the highest possible values, principles and the Weatherford culture to their team

·         Supports cohesion and common purpose in a changing environment to all sales related personnel

·         Supports and coordinates the [technical PL] education of internal sales community

·         Responsible for participating in the sales training offerings in order to gain cross-product line knowledge

·         Undertakes all necessary sales training including but not limited to; Product Line training, Financial Training, Negotiations training and Customer Service training

·         Promotes the highest possible values, principles, and the Weatherford culture to their team

·         Employees have a responsibility for developing their own careers within the Company including completing all necessary function, compliance & business standards training to enhance their knowledge, skills and experience

·         Employees should engage on a regular basis with their line manager to discuss their personal performance, objectives and opportunities to enhance their skills and experience to support their career potential

·         Supervisors are expected to actively engaging their employees to support talent management through Weatherford’s performance management process, including but not limited to talent assessments, succession planning & regular coaching opportunities

·         Supervisors should collaborate with Human Resources & Training Development to drive strategies for the recruitment & retention of key personal & to foster an environment that supports the attraction & retention of a high performing talented workforce

·         Demonstrates leadership, ethical behavior and adherence to Weatherford standards at all times

Skills / Education

·         4 years of Weatherford, Industry technical or operational experience in addition to 2-4 years of sales experience. 

·         Bachelors degree in Business, Engineering, Marketing a plus

·         Excellent written and oral communications skills and ability to quickly gain a broad based knowledge of Weatherford Products and Services

·         This role may require domestic and potentially international travel of up to:  10-25%