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Top Remote Customer Success Manager Jobs in Austin, TX
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills:
IotSaaS
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Customer Success Manager will manage reseller partnerships, drive revenue retention, negotiate contracts, and analyze marketing trends to propose solutions.
Logistics • Marketing Tech • Software
The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.
Top Skills:
ChurnzeroMarketing Automation SoftwareSalesforce
Information Technology • Analytics
Join Adthena's Talent Community to connect regarding future PPC/SEM and Customer Success Manager positions, requiring Google Ads experience and a strong grasp of digital marketing.
Top Skills:
Google AdsPpcSaaSSem
Software
The Customer Success Manager ensures customer retention and growth by onboarding, training, and providing technical support, especially in drone operations, while maintaining regulatory compliance.
Top Skills:
Crm PlatformsDronesenseFaa RegulationsHubspotSalesforce
Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
As a Digital Customer Success Manager, you'll drive adoption and engagement by creating scalable programs, analyzing data, and optimizing customer journeys. You'll collaborate with various teams to enhance digital customer success strategies while focusing on measurable outcomes and improving customer experiences.
Top Skills:
B2B SaasData And Automation Tools
HR Tech • Social Impact • Software
The Customer Success Manager manages enterprise accounts, drives growth, supports client renewals, builds relationships, and resolves issues to ensure client satisfaction.
Top Skills:
GongMonday.ComSalesforceSlack
Artificial Intelligence • Machine Learning • Productivity • Software • Database
As a Customer Success Manager, you will support customers throughout their lifecycle, ensure value from the product, and facilitate onboarding, insights, and growth strategies.
Top Skills:
B2B SaasCrm (Hubspot)
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager at Toast will manage customer relationships, drive product adoption, and ensure satisfaction across enterprise accounts, while collaborating cross-functionally and improving internal processes.
Top Skills:
Google SuiteMS OfficeSalesforce CRMSlack
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.
Top Skills:
CybersecuritySaaS
Artificial Intelligence • Legal Tech • Marketing Tech • SEO
As the Lead Customer Success Manager, you will manage significant customer accounts, drive renewals, mentor other CSMs, and improve customer success processes.
Top Skills:
Ai Driven PlatformsChurnzeroCustomer Success ToolsGainsightVitally
Information Technology • Consulting
As a Client Success Manager, you'll lead client onboarding, drive account growth, facilitate training, and manage escalations while ensuring seamless platform utilization.
Top Skills:
AsanaHubspotZendesk
New
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Information Technology • Software
The Strategic Account Manager will manage and grow relationships with major enterprise clients, driving renewals and uncovering growth while ensuring clients see measurable value from the services provided.
Artificial Intelligence • Edtech
As a Digital Customer Success Manager, you will drive adoption and measurable outcomes for small schools, ensuring they effectively use the MagicSchool platform. You will build strategic relationships, monitor performance metrics, and create resources for customer success, acting independently as an account owner.
Top Skills:
GongSalesforce
Software
The Customer Success Manager will drive product adoption, manage renewals, develop account strategies, and ensure customer satisfaction while collaborating across teams.
Top Skills:
FathomGoogle SuiteHexSalesforceSlackZoom
Fintech
The Customer Success Manager at Cherry will engage with partner practices, drive retention and growth of transaction volume, and optimize customer experience through data insights and technology.
Top Skills:
Customer Relationship Management Software
Payments • Software
The Customer Success Manager fosters client relationships, enhances digital engagement, strategizes for retention, and identifies growth opportunities while utilizing Salesforce and analytical tools.
Top Skills:
MS OfficeSalesforce
Healthtech • Software
Manage and grow client relationships to ensure satisfaction and retention. Oversee onboarding through retention, provide technical support, coordinate cross-functional initiatives, surface product feedback to engineering, identify upsell/cross-sell opportunities, monitor financial and success metrics, and deliver data-driven recommendations to improve outcomes.
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Software • Cybersecurity
Own a portfolio of managed-service customers as the single point of accountability: onboard clients, coordinate technical and compliance projects, escalate issues with solutions, run business reviews, track KPIs, drive retention and upsell, and hold internal teams accountable to deliver outcomes.
Top Skills:
Azure (Az-900)Cisco (Ccna)CismCmmcComptia A+Comptia Security+
Marketing Tech
Own enterprise client relationships to drive adoption, retention, and expansion. Lead executive-level strategic conversations, ensure delivery excellence, mitigate risk, enable data-driven decisions, and partner with commercial teams to convert strategy into revenue.
Top Skills:
Salesforce
Edtech • Software
Own post-sale relationships for assigned school-district accounts, develop and execute Success Plans, drive value realization, lead renewals and upsell efforts, coordinate cross-functional issue resolution, and deliver strategic guidance to district leaders to ensure customer retention and advocacy.
Top Skills:
Master Library,Accessit,Destiny,Follett Software Ecosystem,Third-Party Integrations
Events
The Client Success Manager will manage sponsor relationships, ensuring clients achieve their goals and have a positive experience through effective communication and support.
Top Skills:
Google For BusinessMS Office
AdTech • eCommerce • Marketing Tech
As a Customer Success Manager, you'll cultivate strong relationships with customers, advise on e-commerce strategies, ensure product adoption, and monitor performance to drive success.
Top Skills:
E-Commerce ApplicationsShopify
Healthtech • Information Technology
The Client Success Manager ensures client satisfaction and retention for high-value health system clients, managing post-sales processes, analyzing data, and enhancing relationships with stakeholders.
Top Skills:
ConfluenceExcelHubspotJIRAPowerPointSalesforceSQL
Marketing Tech • Real Estate • Software • Business Intelligence • PropTech • Generative AI • Big Data Analytics
The Customer Success Manager will manage client relationships for Rentable's revenue management platform, driving adoption and retention while collaborating with various teams to ensure clients achieve their pricing goals.
Top Skills:
Analytics DashboardsAsanaGoogle SuiteSalesforce
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