Top Remote Customer Success Manager Jobs in Austin, TX

Own post-implementation success for complex Mid-Market customers: drive adoption of Samsara IoT products, diagnose and resolve technical issues, lead strategic engagements and workshops, recommend workflow and feature changes, and coordinate cross-functional teams to deliver measurable business value and renewals.

Manage a portfolio of Talent Finder Core and Pro clients, build consultative relationships, drive product adoption, monitor at-risk accounts, deliver executive business reviews, partner with Sales for upsells/renewals, and provide high-touch recruitment services for Pro clients including candidate searches, job postings, outreach, and campaign execution.

Join Adthena's Talent Community to connect regarding future PPC/SEM and Customer Success Manager positions, requiring Google Ads experience and a strong grasp of digital marketing.

The CSM will oversee the customer lifecycle from onboarding through expansion, leveraging AI for workflow automation and monitoring customer health while building strong relationships and synthesizing feedback for cross-functional teams.

Manage and build long-term client relationships for Corptax customers, respond to inbound support across channels, drive product adoption, document and triage issues, perform release testing, and collaborate on support projects while maintaining high customer satisfaction.

Manage a portfolio of U.S. public sector customers to drive adoption, retention, and expansion of the GitLab DevSecOps platform. Translate pre-sales plans into measurable objectives, coach on Git, CI/CD, and DevSecOps best practices, coordinate cross-functional responses, and run enablement and project initiatives to ensure customers realize business outcomes from GitLab.

As a Renewals Manager, you will drive revenue retention by managing customer relationships, negotiating contracts, and implementing engagement solutions in a fast-growing SaaS environment.

Manage an SMB portfolio to drive product adoption, retention, and revenue. Build success plans, run executive reviews, monitor account health, support renewals and upsells, and maintain CRM and Gainsight hygiene while collaborating across Sales, Onboarding, and Product.

Manage customer adoption and value realization of CCC SaaS solutions by building trusted relationships, driving product utilization, analyzing usage data, leading success plans and business reviews, supporting renewals and growth, and partnering cross-functionally to improve outcomes.

Own ~75 customer accounts, build senior relationships, drive retention, growth, and ROI through proactive/reactive engagement, training, data-driven campaigns, escalation mitigation, renewals, up-sell/cross-sell, and cross-functional project management. Up to 15% travel.

Manage post-onboarding customer relationships to drive product adoption, deliver measurable value, and act as a trusted advisor. Support renewals and expansion, conduct training and business reviews, create impact stories, and collaborate cross-functionally to resolve customer needs. Manage a portfolio of ~30 clients and travel occasionally.

Own customer relationships and outcomes as a trusted advisor. Drive adoption, monitor account health and KPIs, develop strategic success plans, run onboarding and QBRs, mitigate churn, meet retention and expansion targets, and coordinate internal teams to enhance the customer experience.

The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.

Drive customer adoption, onboard and support technical customers, identify expansion opportunities, manage renewals and risk mitigation, translate technical needs to product/engineering, and deliver strategic account plans and reviews.

Own and grow a high-volume portfolio (~170) of emerging accounts under $50k ARR. Serve as primary contact, drive proactive outreach, renewals, upsells, and account health monitoring. Prepare proposals/quotes, maintain CRM pipeline, and partner cross-functionally to expand services and refine the engagement model for the segment.

Serve as primary advocate for a portfolio of enterprise customers, lead onboarding and adoption, build and execute success plans, monitor customer health, drive renewals and expansions, manage escalations, and collaborate across Sales, Product, Support, and Services to deliver measurable business outcomes.

The RCM Client Success Manager is responsible for managing client relationships post-onboarding, ensuring client satisfaction in clinical, administrative, and billing workflows while identifying growth opportunities within revenue cycle management.

As a Commercial Customer Success Manager, you will manage customer accounts, ensuring onboarding, adoption, and renewals while driving value from the AI-powered platform and collaborating with internal teams.

Own a portfolio of enterprise accounts post-sale, drive adoption and value of Apiiro's AppSec platform, lead executive reviews and success planning, coordinate with Sales and Solutions Engineering on expansions and integrations, surface customer feedback to Product and Engineering, and proactively mitigate account risk to prevent churn.

Owner of post-implementation relationships for a portfolio of B2B customers; drive adoption, monitor health, coordinate support and services, identify risks and expansion opportunities, and collaborate with Sales, Product, and Professional Services to maximize retention and customer value.

The Customer Success Manager handles a portfolio of 150+ accounts, focusing on onboarding, customer health monitoring, and ensuring adoption of the Transfr platform.

The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.

The Customer Success Manager will drive customer relationships, oversee the post-sale journey, and ensure value realization across Upwind's cloud security platform, while identifying growth opportunities and managing renewals.

Manage a portfolio (~30) of customers through onboarding, adoption, growth, renewal, and expansion. Build relationships across buyer levels, assess customer health and churn risk, enable customers on the product, oversee delivery projects, and continuously improve tools and processes to drive adoption and success.

The Customer Success Manager will manage small to mid-sized accounts, ensuring customer satisfaction and driving retention through engagement and support.