Top Remote Customer Success Manager Jobs in Austin, TX
Carrot is seeking a Customer Success Manager to support new and existing Carrot customers, helping to drive retention, increase member engagement, and maintain high levels of customer satisfaction.
The Customer Success Manager is responsible for supporting new and existing Carrot customers, driving retention, increasing member engagement, and maintaining high customer satisfaction.
The Customer Success Manager at Carrot is responsible for supporting new and existing customers, driving retention, increasing member engagement, and maintaining high levels of customer satisfaction. They act as a trusted advisor to HR benefits leaders, communicate the value of Carrot's product, and respond to customer needs.
The Customer Success Manager at Carrot supports new and existing customers, driving retention, increasing member engagement, and maintaining high customer satisfaction. They act as a trusted advisor to HR benefits leaders, communicate the value of the Carrot product, and respond to customer needs. Additionally, they create success plans aligned with customer objectives, resolve issues, provide education and resources to customers, and ensure customers are maximizing the capabilities of Carrot's offerings.
As an Associate Enterprise Customer Success Manager, you will partner with the Sales team, the Onboarding team, and the product team to ensure successful launch, adoption, and outcomes. You will manage the long-term relationship by becoming a trusted advisor to strategic customers and executive stakeholders.
Manage business relationships with assigned client accounts, provide coaching and advice on solutions, monitor accounts, provide updates to senior management, identify new opportunities, ensure contract renewal, strong customer-facing and consulting skills required
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Join the dynamic and forward-thinking Loom (Atlassian's) Loyalty Advocate team. As a Loyalty Advocate, you play a pivotal role in empowering customers to revolutionize communication strategies, ensuring adoption, revenue retention, and exponential growth within your portfolio.
As a Senior Customer Success Manager at Restaurant365, you will manage long-term customer relationships, ensure high adoption and satisfaction, strategize to meet customer goals, handle escalations, drive project expectations, and facilitate change management. Responsibilities include tracking key metrics, maintaining records, being a product expert, and participating in client-facing activities. Requires 2+ years of experience in Customer Success in a SaaS company, 2-3 years in accounting or restaurant hospitality, proficiency in Microsoft Office and Salesforce, and the ability to manage multiple projects.
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As a Senior Customer Success Manager at Cloudflare, you will be responsible for ensuring the success of the company's largest Enterprise customers, managing post-sale experiences, and driving customer satisfaction. This role requires strong relationship-building, project management, and organizational skills, as well as empathy. Key responsibilities include maintaining customer relationships, planning account growth strategies, and collaborating cross-functionally to address customer needs.
The Customer Success Director will be responsible for developing and maintaining a portfolio of Customer Success (CS) accounts, leading strategic business planning, managing operational aspects, developing executive relationships, and driving customer outcomes. They will also manage a team of Customer Success specialists and contribute to thought leadership in customer success methodology and innovation.
As a Senior Manager of Customer Success Engineering at Cloudflare, you will lead and mentor a team of Customer Success Engineers to ensure successful client engagements and drive customer adoption and satisfaction. You will collaborate with various teams to align customer success initiatives with business goals and objectives.
The Senior Manager of Customer Success at ServiceNow is responsible for developing and maintaining a portfolio of Customer Success accounts, leading a team, and driving customer outcomes for managed accounts. The role involves business planning, thought leadership, operational management, team development, and fostering executive relationships with customers and partners.
Seeking a Customer Success Director with 8+ years of experience in customer success, particularly in the financial services space. Responsible for customer retention, lawyer management, and ensuring positive business outcomes for clients using Ontra's Contract Automation solution.
As a Client Success Associate at AffiniPay, you will be responsible for supporting client accounts, ensuring their success and retention. You will collaborate with internal teams to address account issues, communicate with clients through various channels, and advocate for client needs. Strong communication and organizational skills are essential.
As a Partner Success Manager in the Manufacturing industry at ServiceNow, you will develop successful Manufacturing Industry Practices, collaborate with global partners, drive growth strategies, and ensure implementation quality. This role requires 10+ years of experience in managing sales and delivery Practices, with domain expertise in the Manufacturing industry.
The NPI Governance Lead in the Customer Success Organization at ServiceNow will collaborate with various teams to ensure readiness for product launches, manage business reviews, drive executive alignment, and promote continuous improvement in the NPI process.
As a Customer Success Specialist on the Enterprise Team, you will be dedicated to nurturing relationships and driving success within enterprise-level dental practices. Responsibilities include engaging with customers, developing success plans, driving product utilization, and collaborating with internal teams.
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