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Top Remote Customer Success Manager Jobs in Austin, TX
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Enterprise Customer Success Manager is responsible for managing relationships with strategic enterprise customers, ensuring exceptional service, proactive engagement, and account growth. Duties include strategic account management, customer experience enhancement, business enablement, onsite visits, revenue growth, internal collaboration, and success metrics management.
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Product Manager, AI CSM will lead the transformation of Customer Success through AI, defining strategy and scaling intelligent support for Toast's customers.
Top Skills:
AIAPIsData ModelsLlmsMlRecommendation EnginesSaaS
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Manager, you'll guide public sector customers in using GitLab's DevSecOps platform, helping them achieve business goals and enhancing customer satisfaction.
Top Skills:
Ci/CdDevsecopsGit
Software
The Customer Success Specialist supports Strategic Accounts by providing proactive support, driving product adoption, and collaborating with various teams to enhance customer experiences.
Top Skills:
Ai ToolsSaaSSalesforce
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.
Top Skills:
IotSaaS
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills:
IotSaaS
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.
Top Skills:
CRMExcelMarketing AutomationPowerPointWord
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Enterprise Customer Success Manager manages and grows relationships with large customers, ensuring exceptional service and strategic engagement, while driving account growth and product adoption.
Top Skills:
MspRmmSaaS
Legal Tech • Software • Generative AI
Lead and mentor Customer Success team members, manage client accounts for retention and growth, resolve client issues, and optimize product adoption.
Top Skills:
AISaaS
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.
Top Skills:
Legal TechSaaS
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills:
Data AnalysisLegal Tech SolutionsSaaS
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
As a Customer Success Manager II, you will manage customer relationships, ensure service performance, advocate for customers, and drive retention and renewal of cloud solutions.
Top Skills:
AWSAzureGCPSalesforceServicenow
New
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Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Customer Success Manager II at RapidScale manages customer relationships, oversees service performance, and collaborates with internal teams to enhance client value and retention.
Top Skills:
AWSAzureGoogleSalesforceServicenow
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Customer Success Manager will lead customer engagement, drive product adoption, and enhance customer relationships for success with Dropbox. Responsibilities include managing deployments, addressing customer needs, and collaborating with internal teams for improved satisfaction and growth.
Top Skills:
Api ProductsB2B SaasCrm SystemsE-Signature ApiGenerative Ai
Legal Tech • Real Estate • Security • Software • Cybersecurity • PropTech
Manage a portfolio of enterprise and mid-market accounts, identifying upsell opportunities, executing renewals, and ensuring customer satisfaction and growth through strong relationships and strategic guidance.
Top Skills:
AIGainsightSalesforce
eCommerce • Fintech • Payments • Software
The Customer Success Manager will oversee the post-sale experience for clients, ensuring value from the platform and strengthening customer relationships.
Top Skills:
CRM
Artificial Intelligence • Information Technology • Professional Services • Social Impact • Software
The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.
Top Skills:
APIsETLLocalization ServicesRestSaaSSoa
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.
Top Skills:
AICloud-Based SolutionsSaaS
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
As a Customer Success Manager, you will develop relationships, analyze customer needs, and promote product adoption while managing accounts.
Top Skills:
Salesforce
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Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager ensures client satisfaction by building relationships, advising on SailPoint solutions, and monitoring account performance to drive success and value.
Top Skills:
IdentityiqSailpoint Products
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.
Top Skills:
IotSaaS
Healthtech • Pet
As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager will manage strategic relationships with enterprise customers, focusing on compliance frameworks and driving measurable outcomes and growth.
Top Skills:
CatalystJIRASalesforceSigma
Information Technology • Machine Learning • Software • Conversational AI • Generative AI • Manufacturing
The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.
Top Skills:
Crm SystemsCustomer Health ScoringData AnalyticsKpisProject Management ToolsSaaS
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