Articles about BigCommerce

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Taylor Rose Taylor Rose
Published on June 05, 2024

‘Deep in the Heart of Texas,’ These 2 Featured Companies Are Welcoming Tech Workers

How two tech companies are offering competitive benefits and perks.

Alyssa Schroer Alyssa Schroer
Updated on May 09, 2024

Silicon Hills: The Hottest Scene in Texas Tech

Get to know the Silicon Hills tech ecosystem, including the companies that call the Austin area home.

Author Unknown
Updated on April 22, 2024

There’s No One-Size-Fits-All Approach to DEI. But Here Are Some Starting Points.

This DEI strategist offers her expertise in launching DEI initiatives

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All Articles

Taylor Rose Taylor Rose
Updated on June 05, 2024

‘Deep in the Heart of Texas,’ These 2 Featured Companies Are Welcoming Tech Workers

How two tech companies are offering competitive benefits and perks.

Brand Studio Logo
Alyssa Schroer Alyssa Schroer
Updated on May 09, 2024

Silicon Hills: The Hottest Scene in Texas Tech

Get to know the Silicon Hills tech ecosystem, including the companies that call the Austin area home.

Author Unknown
Updated on April 22, 2024

There’s No One-Size-Fits-All Approach to DEI. But Here Are Some Starting Points.

This DEI strategist offers her expertise in launching DEI initiatives

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Author Unknown
Updated on April 17, 2024

66 Software Companies in Austin You Should Know

These Austin software companies are making strides in industries from artificial intelligence to cybersecurity.

​ Image: Shutterstock ​
Author Unknown
Updated on December 11, 2023

25 Austin E-Commerce Companies You Should Know

Check out these e-commerce companies with a presence in Austin! Some are hiring, some you'll recognize, and all are available to make your life easier.

Zach Baliva Zach Baliva
Updated on November 14, 2023

Changing the Face of Technology: Women Leaders Share Their Insights

While the tech industry has seen slow and steady progress, one thing is painfully clear — we still need more women leaders.

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Built In Staff Built In Staff
Updated on September 06, 2023

How BigCommerce Celebrates Hispanic Heritage Month

This Austin company knows the value of its employees year-round, but this month is about celebrating its Hispanic and Latinx team members.

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Search the 18 jobs at BigCommerce

Recently posted jobs

3 Days Ago
Austin
Hybrid
Cloud • eCommerce • Information Technology • Software
Lead a 200+ person global engineering organization at BigCommerce, focusing on building scalable, reliable, and high-quality platforms. Establish technical vision, improve quality processes, scale the platform, drive innovation, recruit top talent, and proactively lead. Preference for Austin, TX or San Francisco, CA based employees for hybrid/on-site work.
Cloud • eCommerce • Information Technology • Software
Provide Tier 2 technical support to BigCommerce's Enterprise merchants and Agency Partners by handling complex phone calls and tickets, collaborating with Tier 1 support, developing solutions to improve customer satisfaction, and staying ahead of product advancements and best practices.
Cloud • eCommerce • Information Technology • Software
Tier 2 Technical Support Representative at BigCommerce, providing outstanding support to Enterprise merchants and Agency Partners. Responsibilities include handling complex phone calls and tickets, collaborating with Tier 1 support, and resolving issues for customer-facing teams. Must have strong communication skills, time management, and familiarity with BigCommerce tools and documentation.