Top Customer Success Manager Jobs in Austin, TX

7 Days AgoSaved
Remote or Hybrid
Austin, TX
92K-154K Annually
Senior level
92K-154K Annually
Senior level
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Customer Success Manager is responsible for driving customer outcomes across a portfolio, managing relationships and retention, and collaborating across various teams to ensure value realization and maximize customer satisfaction.
Top Skills: AICloudCustomer SuccessManaged ServicesSaaS
Reposted 7 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
85K-144K Annually
Mid level
85K-144K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.
Top Skills: AIBranching StrategiesCi/CdContinuous DeploymentContinuous IntegrationDevsecopsDuo Agent PlatformDuo EnterpriseGitGitlabVersion Control
Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
112K-169K Annually
Senior level
112K-169K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
98K-132K Annually
Mid level
98K-132K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.
Top Skills: IotSaaS
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
112K-188K Annually
Senior level
112K-188K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills: IotSaaS
13 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
105K-120K Annually
Senior level
105K-120K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Client Success Manager builds strong client relationships, drives engagement, identifies opportunities, and enhances service delivery through strategic oversight and consultative selling.
Reposted 4 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
87K-172K Annually
Senior level
87K-172K Annually
Senior level
Big Data • Cloud • Software • Database
Manage customer relationships, advocate for customer needs, and provide strategic guidance on MongoDB best practices to ensure customer success and satisfaction.
Top Skills: Cloud ComputingGainsightMongoDBSalesforce
Reposted 18 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
64K-87K Annually
Senior level
64K-87K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.
Top Skills: AICloud-Based SolutionsSaaS
Reposted 9 Hours AgoSaved
In-Office or Remote
Austin, TX
Senior level
Senior level
Artificial Intelligence • Machine Learning • Software
Manage customer projects in manufacturing maintenance, ensuring satisfaction and expansion through operational excellence and training.
Top Skills: CbmCmms
Reposted YesterdaySaved
Remote or Hybrid
Austin, TX
Mid level
Mid level
Artificial Intelligence • Software
Customer Success Manager at Sensi.AI responsible for post-sale customer relationships, driving renewals, and ensuring customer satisfaction through expert guidance and relationship building.
YesterdaySaved
Hybrid
Austin, TX
150K-165K Annually
Mid level
150K-165K Annually
Mid level
Software
As a Customer Success Manager, you'll ensure high customer adoption and business value of Pigment for Enterprise accounts, manage implementations, and develop strong relationships with executive sponsors.
Top Skills: AIBusiness PlanningPerformance ManagementSaaS
Reposted YesterdaySaved
In-Office or Remote
Austin, TX
75K-125K Annually
Senior level
75K-125K Annually
Senior level
Healthtech • Software
The Customer Success Manager will build and maintain high-value customer relationships, drive retention and education, influence product development, and collaborate cross-functionally to enhance customer experiences.
Top Skills: B2B Saas
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2 Days AgoSaved
Hybrid
Austin, TX
Junior
Junior
Software
Manage a large portfolio of accounts to enhance customer success using data-driven strategies and automation. Focus on engagement and retention by executing playbooks, monitoring account health, and coordinating feedback with internal teams.
Top Skills: Ai ToolsAPIsJavaScriptProduct AnalyticsWeb Fundamentals
2 Days AgoSaved
In-Office
Austin, TX
Mid level
Mid level
Real Estate • Software • PropTech
The Customer Success Manager is responsible for nurturing relationships with Mid-Market clients, ensuring support, driving revenue growth, and enhancing customer satisfaction through exemplary service and effective account management processes.
Reposted 21 Days AgoSaved
Remote
Austin, TX
152K-235K Annually
Senior level
152K-235K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager will manage strategic relationships with enterprise customers, focusing on compliance frameworks and driving measurable outcomes and growth.
Top Skills: CatalystJIRASalesforceSigma
Reposted 21 Days AgoSaved
Remote
Austin, TX
80K-150K Annually
Mid level
80K-150K Annually
Mid level
Healthtech • Pet
As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.
Reposted 3 Days AgoSaved
In-Office
Austin, TX
Senior level
Senior level
Artificial Intelligence • Logistics • Transportation
Serve as primary advocate for strategic enterprise customers, managing onboarding, adoption, renewals, QBRs, and escalation. Track health, forecast renewals, synthesize product usage and feedback to drive retention and expansion, partner with Product/Sales/Marketing, and build scalable CS frameworks and playbooks.
Top Skills: CRMCs ToolingSalesforce
Reposted 22 Days AgoSaved
Remote
Austin, TX
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Information Technology • Machine Learning • Software • Conversational AI • Generative AI • Manufacturing
The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.
Top Skills: Crm SystemsCustomer Health ScoringData AnalyticsKpisProject Management ToolsSaaS
Reposted 2 Days AgoSaved
Remote
Austin, TX
122K-188K Annually
Senior level
122K-188K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.
Top Skills: CatalystJIRASalesforceSigma
Reposted 8 Days AgoSaved
Hybrid
Austin, TX
Mid level
Mid level
Software • Design
Manage a portfolio of compliance-driven accounts in financial services, focusing on retention and revenue growth through strategic planning and customer engagement.
Top Skills: GongHubspot
5 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
80K-120K Annually
Senior level
80K-120K Annually
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The role involves managing customer relationships, driving product adoption, ensuring customer satisfaction, and identifying upsell opportunities within a book of business.
Top Skills: SaaS
Reposted 9 Days AgoSaved
In-Office or Remote
Austin, TX
Junior
Junior
Information Technology • Analytics
Join Adthena's Talent Community to connect regarding future PPC/SEM and Customer Success Manager positions, requiring Google Ads experience and a strong grasp of digital marketing.
Top Skills: Google AdsPpcSaaSSem
6 Hours AgoSaved
Remote
Austin, TX
60K-93K Annually
Junior
60K-93K Annually
Junior
eCommerce • Retail • Software
As a Client Success Manager, you will manage relationships with retailer clients, create success plans, monitor feature usage, provide recommendations, and collaborate with cross-functional teams to drive client satisfaction and value.
Top Skills: Ai ToolsCRMGainsightLookerPower BISaaSSalesforce
Reposted 9 Hours AgoSaved
Remote
Austin, TX
100K-180K Annually
Mid level
100K-180K Annually
Mid level
Enterprise Web • Mobile • Other • Professional Services • Software • App development
The Customer Success Manager will manage customer relationships, drive renewals and expansions, engage with stakeholders, and ensure customer goals align with product value, while maintaining high retention rates.
Top Skills: SaaS
9 Hours AgoSaved
Remote
Austin, TX
25-40 Hourly
Junior
25-40 Hourly
Junior
Information Technology • Professional Services • Industrial • Manufacturing
The Customer Success Manager will manage client relationships from onboarding to ongoing support, ensuring satisfaction and timely delivery of projects.
Top Skills: Crm ToolsVideo Conferencing
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