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Top Customer Success Manager Jobs in Austin, TX
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
Partner with Lead Account Managers to drive customers' digital transformation using BlackLine. Verify platform setup, train admins and end users, assess and redesign processes, architect solutions, deliver thought leadership, increase adoption and expansion, prevent churn, and document reusable process optimizations.
Top Skills:
BlacklineGainsightSalesforce CRM
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
Own a portfolio of financial-institution customers to drive adoption, retention, renewals, and expansion of Q2 digital banking and lending solutions. Build executive relationships, lead business reviews and strategic planning, coordinate internal teams, monitor customer health, draft proposals, and travel for onsite executive meetings and reviews.
Top Skills:
Banking SoftwareDigital BankingLending SolutionsQ2
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.
Top Skills:
CRMExcelMarketing AutomationPowerPointWord
Fintech • Real Estate • Security • Software • Financial Services • Cybersecurity • PropTech
The Customer Success Manager will build relationships with Mid-Market Customers, drive product adoption, minimize churn, identify growth opportunities, and serve as the customer's voice within the organization.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.
Top Skills:
IotSaaS
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills:
IotSaaS
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Customer Success Manager will lead customer engagement, drive product adoption, and enhance customer relationships for success with Dropbox. Responsibilities include managing deployments, addressing customer needs, and collaborating with internal teams for improved satisfaction and growth.
Top Skills:
Api ProductsB2B SaasCrm SystemsE-Signature ApiGenerative Ai
Big Data • Cloud • Software • Database
Manage customer relationships, advocate for their needs, advise on MongoDB best practices, resolve issues, and develop strategic account plans.
Top Skills:
MongoDBSalesforce
Reposted 11 Days AgoSaved
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Artificial Intelligence • Consumer Web • Digital Media • Information Technology • Social Impact • Software
As a Customer Success Manager at Circle Plus, you will guide strategic customers through onboarding, product adoption, and value creation, while managing their community success and consulting on best practices.
Top Skills:
CanvaGoogle SuiteHubspotNotionZapier
Artificial Intelligence • Information Technology • Professional Services • Social Impact • Software
The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.
Top Skills:
APIsETLLocalization ServicesRestSaaSSoa
Cloud • Security • Software • Cybersecurity • Automation
Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.
Top Skills:
AIBranching StrategiesCi/CdContinuous DeploymentContinuous IntegrationDevsecopsDuo Agent PlatformDuo EnterpriseGitGitlabVersion Control
Reposted 12 Days AgoSaved
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.
Top Skills:
IotSaaS
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Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Enterprise Customer Success Manager is responsible for managing relationships with strategic enterprise customers, ensuring exceptional service, proactive engagement, and account growth. Duties include strategic account management, customer experience enhancement, business enablement, onsite visits, revenue growth, internal collaboration, and success metrics management.
eCommerce
The Sr. Customer Success Manager will manage strategic accounts, fostering relationships, driving value, and leading renewals in a fast-paced SaaS environment.
Marketing Tech • Real Estate • Software • PropTech • SEO
The Client Success Manager II at Luxury Presence manages client relationships, implementing marketing strategies, guiding website builds, and ensuring client success throughout their lifecycle.
Top Skills:
ContentPaid MediaSeoShopifySocial MediaSquarespaceWordpress
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills:
Legal TechSaaS
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will build relationships with financial institutions, ensure customer satisfaction, and drive cross-sales for Q2's banking solutions.
Top Skills:
Banking SoftwareFinancial Technology
Software
The Mid-Market Customer Success Manager ensures customer satisfaction, drives adoption and retention, and identifies growth opportunities across customer accounts. Responsibilities include managing relationships and collaborating with teams to enhance client experiences and outcomes.
Information Technology • Internet of Things
As a Customer Success Manager, you will manage relationships with top e-commerce brands, driving onboarding and optimizing AI-enhanced email marketing strategies to boost engagement and conversions.
Top Skills:
AIAttentiveKlaviyoPostscript
Software
The Customer Success Specialist supports Strategic Accounts by providing proactive support, driving product adoption, and collaborating with various teams to enhance customer experiences.
Top Skills:
Ai ToolsSaaSSalesforce
Insurance • Marketing Tech
The Customer Success Manager IV is responsible for the retention and growth of strategic accounts, driving revenue, and influencing customer strategies while collaborating with teams to optimize performance.
Top Skills:
Bi DashboardsExcelOutlookSalesforceWord
Software
As a Customer Success Manager at Userpilot, you will build relationships with customers, provide strategic consultation, conduct account reviews, and ensure product value and satisfaction, while managing renewals and customer feedback.
Top Skills:
APIsJavaScript
Cloud • Fintech • Other • Software
The role involves managing 45-55 mid-market accounts, driving customer adoption and growth, delivering compelling presentations, leading renewal discussions, and collaborating cross-functionally while integrating AI tools to enhance customer experiences.
Top Skills:
Ai ToolsChurnzeroSalesforce
Artificial Intelligence • Other • Payments • Software • Database • Analytics • Business Intelligence
The role involves managing a portfolio of Mid-Market accounts, ensuring renewals, executing expansion strategies, and delivering proactive value through customer success initiatives.
Top Skills:
Hubspot
HR Tech • Social Impact • Software
The Enterprise Customer Success Manager will manage enterprise accounts, drive growth, ensure client satisfaction, and collaborate with internal teams to deliver value and strategic initiatives.
Top Skills:
GongMonday.ComSalesforceSlack
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