Top Customer Success Manager Jobs in Austin, TX

Reposted 11 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
Senior level
Senior level
Artificial Intelligence • Information Technology • Internet of Things • Software • Analytics • Automation • Manufacturing
The Customer Success Manager (EU) drives customer retention and value realization across European accounts through proactive engagement, relationship building, and collaboration with internal teams.
Top Skills: Ai ToolsManufacturing Operations Management SoftwareTraksys
Reposted 11 Days AgoSaved
Remote or Hybrid
Austin, TX
150K-170K Annually
Junior
150K-170K Annually
Junior
Big Data • Cloud • Productivity • Software • Database • Analytics • Automation
As a Customer Success Manager, you will develop relationships with enterprise customers, driving their success and adoption of Jellyfish's platform through onboarding, training, and regular check-ins with account health.
Top Skills: Jellyfish PlatformSoftware Development
13 Days AgoSaved
Remote or Hybrid
Austin, TX
76K-129K Annually
Mid level
76K-129K Annually
Mid level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Manage long-term client relationships to ensure satisfaction and product adoption. Coach clients on SailPoint IdentityIQ and identity governance best practices, monitor account health, surface expansion opportunities, drive contract renewals, and provide strategic updates to internal stakeholders. Advocate for customers and resolve issues to maximize lifetime value.
Top Skills: IdentityiqSailpoint
Reposted 23 Days AgoSaved
In-Office
Austin, TX
75K-90K Annually
Senior level
75K-90K Annually
Senior level
Big Data • Information Technology • Software • Analytics • Energy
The Customer Success Manager will manage 50-60 accounts within the Power & Renewables sector, execute sales goals, upsell clients, and collaborate with technical advisors and customer education managers to enhance ROI and customer experience.
Top Skills: AISaaS
Reposted 14 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
98K-132K Annually
Mid level
98K-132K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.
Top Skills: IotSaaS
YesterdaySaved
Remote or Hybrid
Austin, TX
102K-159K Annually
Senior level
102K-159K Annually
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead onboarding and adoption for enterprise customers, build trusted executive relationships, drive product value and growth, translate business needs into solutions, collect customer feedback, and iterate onboarding and engagement strategies to maximize ROI and expansion.
Top Skills: Agentic AiLarge Language Models (Llms)MoveworksServicenow
Reposted 24 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
75K-100K Annually
Junior
75K-100K Annually
Junior
Marketing Tech • Real Estate • Software • PropTech • SEO
The Client Success Manager II at Luxury Presence manages client relationships, implementing marketing strategies, guiding website builds, and ensuring client success throughout their lifecycle.
Top Skills: ContentPaid MediaSeoShopifySocial MediaSquarespaceWordpress
Reposted 24 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
70K-90K Annually
Junior
70K-90K Annually
Junior
Marketing Tech • Real Estate • Software • PropTech • SEO
As a Client Success Manager I, you'll lead client engagement, educate on digital strategies, drive product adoption, and identify growth opportunities.
Top Skills: Content MarketingDigital MarketingSeoSoftware Implementation
Reposted 25 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Information Technology • Security • Social Impact • Software
The Strategic Customer Success Manager manages high-value accounts, driving adoption and growth through partnership strategies and collaboration with various teams, while ensuring customer satisfaction and retention.
Top Skills: GainsightSalesforce
Reposted 18 Days AgoSaved
Remote or Hybrid
Austin, TX
125K-210K Annually
Senior level
125K-210K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Principal Customer Success Manager fosters relationships with key clients, drives product adoption, and mentors team members to enhance customer engagement and satisfaction.
Top Skills: GainsightSalesforce
Reposted 6 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
87K-172K Annually
Senior level
87K-172K Annually
Senior level
Big Data • Cloud • Software • Database
Manage customer relationships, advocate for customer needs, and provide strategic guidance on MongoDB best practices to ensure customer success and satisfaction.
Top Skills: Cloud ComputingGainsightMongoDBSalesforce
Reposted 21 Days AgoSaved
In-Office or Remote
Austin, TX
94K-122K Annually
Entry level
94K-122K Annually
Entry level
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.
Top Skills: Google DocsGoogle Sheets
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Reposted 21 Days AgoSaved
Remote
Austin, TX
94K-122K Annually
Mid level
94K-122K Annually
Mid level
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a PSA Verified Customer Success Manager, you will maintain customer acquisition and delivery schedules, improve workflows, monitor client health, and collaborate with various teams to enhance the customer experience in the PSA Verified repack ecosystem.
Top Skills: Google DocsGoogle Sheets
3 Days AgoSaved
In-Office
Austin, TX
Junior
Junior
Software • Travel
Manage a large portfolio of SMB customers using programmatic, scalable success motions to drive activation, retention, and expansion. Design and run lifecycle campaigns across email, in-app, and digital channels, leverage data and AI to prioritize outreach, identify at-risk segments, recommend product configurations, and collaborate cross-functionally to improve the end-to-end customer journey.
Top Skills: Ai ToolsCheckfrontCmsCSSGoogle AppsHTMLHubspotJIRAPublic ApisRezdyZendesk
3 Days AgoSaved
In-Office
Austin, TX
Entry level
Entry level
Fitness
Lead end-to-end onboarding and implementation for high-impact merchant partners, enable HSA/FSA payment acceptance, drive revenue through co-marketing and data-driven campaigns, provide white-glove merchant support, optimize performance with analytics, and collaborate cross-functionally to scale partner success.
3 Days AgoSaved
In-Office or Remote
Austin, TX
85K-100K Annually
Senior level
85K-100K Annually
Senior level
Security • Cybersecurity
Lead onboarding and ongoing account management for UpGuard customers, drive product adoption, create success plans and training, monitor customer health, advocate customer needs to Product/Sales, and identify expansion opportunities while supporting global customers.
Top Skills: APIsChurnzeroGainsightGenerative AiHubspotSalesforce
Reposted 4 Days AgoSaved
In-Office or Remote
Austin, TX
Junior
Junior
Information Technology • Analytics
Join Adthena's Talent Community to connect regarding future PPC/SEM and Customer Success Manager positions, requiring Google Ads experience and a strong grasp of digital marketing.
Top Skills: Google AdsPpcSaaSSem
Reposted 4 Days AgoSaved
In-Office
Austin, TX
Mid level
Mid level
Software
As a Customer Success Manager at Concord, you will ensure customer satisfaction from onboarding to renewal, fostering relationships to drive product adoption and growth while collaborating with various internal teams.
Top Skills: Ai ToolsCrmsSaas Platforms
Reposted 4 Days AgoSaved
In-Office or Remote
Austin, TX
Mid level
Mid level
Fintech • Software • Financial Services
The CSM will oversee the customer lifecycle from onboarding through expansion, leveraging AI for workflow automation and monitoring customer health while building strong relationships and synthesizing feedback for cross-functional teams.
Top Skills: Ai ToolsHubspotIntercomLinearExcelSlack
5 Days AgoSaved
In-Office
Austin, TX
Mid level
Mid level
Real Estate • Software • Travel • Hospitality
Own and grow enterprise hotel accounts by driving product adoption with strategic success plans, monitoring account health and usage data, leading executive QBRs, coordinating cross-functional teams, maintaining account documentation/CRM, and navigating complex organizational decision structures to deliver measurable value and identify growth opportunities.
Top Skills: CRM
Reposted YesterdaySaved
Remote or Hybrid
Austin, TX
145K-241K Annually
Senior level
145K-241K Annually
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Senior Customer Success Manager will manage relationships with upper mid-market education accounts, drive customer adoption, ensure renewals, and collaborate cross-functionally to enhance customer success.
Top Skills: AICRMLarge Language ModelsSalesforce
Reposted 5 Days AgoSaved
In-Office
Austin, TX
65K-149K Annually
Senior level
65K-149K Annually
Senior level
Mobile • Software
The Strategic Customer Success Manager at Jamf maintains relationships with large enterprise accounts, ensuring successful Apple deployment and customer satisfaction while driving engagement and retention efforts.
Top Skills: Apple ProductsGainsightSalesforce
Senior level
Information Technology • Productivity • Professional Services • Software • Business Intelligence
Serve as a strategic partner and trusted advisor for enterprise customers to drive adoption, retention, satisfaction, and measurable business value. Manage a portfolio of complex accounts, conduct executive reviews, mitigate renewal risk, identify expansion opportunities, lead escalations, provide cross-functional feedback, mentor team members, and improve Customer Success methodologies.
Top Skills: Crm SystemsCustomer Success PlatformsEnterprise Content ManagementInformation Management
Reposted 6 Days AgoSaved
In-Office or Remote
Austin, TX
100K-100K Annually
Junior
100K-100K Annually
Junior
Security • Software • Cybersecurity
As a Customer Success Manager, you'll manage customer accounts, drive retention and satisfaction, and collaborate cross-functionally to enhance customer experience with HackerOne's platform.
Top Skills: Crm ToolsData Analysis Tools
Reposted 6 Days AgoSaved
Hybrid
Austin, TX
40K-95K Annually
Mid level
40K-95K Annually
Mid level
Artificial Intelligence • Other • Payments • Software • Database • Analytics • Business Intelligence
Manage a portfolio of Mid-Market accounts with responsibilities for renewals, upsells, strategic relationships, and driving customer success outcomes using data-driven approaches.
Top Skills: Hubspot
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