Top Customer Success Manager Jobs in Austin, TX

As a Customer Success Manager at Zello, you will manage a portfolio of enterprise and SMB accounts, driving product adoption and customer engagement through automated strategies and data-driven insights. Your role involves monitoring customer health, developing scalable onboarding programs, and collaborating with cross-functional teams to enhance the customer experience and identify upsell opportunities.

The Senior Customer Success Manager will manage operational relationships with partners, focusing on unblocking growth opportunities, analyzing operational performance, and scaling internal operations. The role involves negotiating changes, implementing solutions to improve the quality of support, and coordinating with various teams to enhance operational efficiency.

The Client Success Manager will oversee the full lifecycle of client engagement, guiding them through website design and marketing strategies. The role involves managing a large portfolio of clients, ensuring their success through proactive communication and project management, while building strong relationships and optimizing client satisfaction.

The Mid-Market Customer Success Manager will manage customer relationships in the mid-market segment, ensuring product adoption, value realization, and renewal likelihood. Responsibilities include conducting regular check-ins with customers, collaborating with internal teams, tracking account health, and utilizing CRM systems for data management. Ideal candidates have 3+ years of experience in Customer Success or Account Management, a customer-centric mindset, and strong communication skills.

The Senior Customer Success Manager will focus on building customer relationships, onboarding new clients, managing escalations, and ensuring product adoption. Responsibilities include tracking usage metrics, delivering business reviews, and advocating for customer needs while collaborating with various teams to drive success and usage of findhelp's services.

As a Senior Customer Success Manager, you will drive customer engagement and retention by helping clients maximize the value of their LogScale/Next-Gen SIEM product suite. This role requires building relationships, managing renewals, creating success plans, and advocating for customers with internal teams.

The Customer Success Manager will ensure customer adoption and utilization of Dealpath, train and support customers, produce training materials, manage customer accounts, and collaborate with internal teams on product issues and success strategies.

As a Senior Customer Success Manager at Braze, you will guide SMB clients in utilizing their investment in Braze effectively. Your responsibilities include managing client relationships, driving product adoption, providing strategic recommendations, delivering product expertise, and collaborating with cross-functional teams to enhance customer experience and support.

The Senior Customer Success Manager is responsible for building and maintaining customer relationships, onboarding new clients, managing communications, tracking usage metrics, resolving technical issues, driving product adoption, facilitating transitions from sales to services, and advocating for customers’ needs while collaborating with the Customer Success team.

The Manager of Strategic Customer Success is responsible for ensuring customer satisfaction and retention by managing a team of Customer Success Managers. This role involves driving vision and processes, handling escalations, and supporting customer relationships, particularly with executive-level contacts. The manager also oversees key accounts and communicates effectively to enhance customer value.

The Partner Success Manager drives partner success through strategic management, onboarding, training, and ongoing support. Collaborating with cross-functional teams, they ensure partners meet implementation best practices and leverage data for performance management. The role involves maintaining relationships, managing escalations, and reporting on partner success metrics.

The Customer Success Lead will build and lead a team focused on enhancing partner satisfaction through improved API integrations, operational relationships, and technical solutions. Responsibilities include analyzing data to track improvements, managing partner communications, and implementing solutions to better support partners.

The Enterprise Customer Success Manager at Way will develop growth strategies, engage with corporate clients, analyze customer data, prepare business reviews, and advocate for customer needs within the organization. This role involves relationship management, ensuring customer satisfaction, and enhancing the overall customer experience.

As a Senior Customer Success Manager, you will guide Fortune 1000 customers in maximizing the value of the WalkMe platform, preparing strategic business reviews, and establishing trusted relationships. Your responsibilities include monitoring customer health, advocating for their needs, and collaborating with internal teams to ensure renewals and expand customer engagement.