Top Customer Success Manager Jobs in Austin
Carrot is seeking a Customer Success Manager to support new and existing Carrot customers, helping to drive retention, increase member engagement, and maintain high levels of customer satisfaction.
The Customer Success Manager is responsible for supporting new and existing Carrot customers, driving retention, increasing member engagement, and maintaining high customer satisfaction.
The Customer Success Manager at Carrot is responsible for supporting new and existing customers, driving retention, increasing member engagement, and maintaining high levels of customer satisfaction. They act as a trusted advisor to HR benefits leaders, communicate the value of Carrot's product, and respond to customer needs.
The Customer Success Manager at Carrot supports new and existing customers, driving retention, increasing member engagement, and maintaining high customer satisfaction. They act as a trusted advisor to HR benefits leaders, communicate the value of the Carrot product, and respond to customer needs. Additionally, they create success plans aligned with customer objectives, resolve issues, provide education and resources to customers, and ensure customers are maximizing the capabilities of Carrot's offerings.
As an Associate Enterprise Customer Success Manager, you will partner with the Sales team, the Onboarding team, and the product team to ensure successful launch, adoption, and outcomes. You will manage the long-term relationship by becoming a trusted advisor to strategic customers and executive stakeholders.
The Customer Success Manager, Enterprise at AlertMedia takes ownership of customer relationships, focusing on Enterprise accounts to drive adoption, retention, and growth. Responsibilities include conducting Quarterly Business Reviews, providing strategic guidance, and supporting customer health. The role involves proactive customer engagement and fostering a partnership mentality.
The Digital Customer Success Manager at SailPoint is responsible for monitoring and responding to customer inquiries, focusing on at-risk engagements, and ensuring client satisfaction. This role does not involve sales quotas. Responsibilities include providing guidance on products and services, updating account information, and participating in customer campaigns. The ideal candidate is customer-oriented, process-driven, and enjoys collaborating with colleagues to improve processes.
As a Customer Success Manager at LogicMonitor, you will drive product and partnership success by coaching customers to achieve their business goals and maximize value from the LogicMonitor platform. You will be the primary point of contact for customer interactions, including training, on-boarding, adoption, retention, and advocacy.
Featured Jobs
.png)
Associate Principal Customer Success Manager at findhelp, responsible for leading strategy, growth, and support approach in social care. Building lasting customer relationships, overseeing as findhelp Executive Sponsor, and driving internal process improvements. Collaborating with other departments to meet future needs.
The Customer Success Manager (CSM) at Rapid 7 acts as a trusted advisor for customers, ensuring they maximize the value from their investment in R7 products and solutions. Responsibilities include relationship management, product expertise, domain expertise, customer advocacy, risk mitigation, and tracking performance metrics.
As a Customer Success Manager at findhelp, you will be responsible for building lasting customer relationships, onboarding new customers, and growing customer accounts. Your role will involve proactively engaging clients, managing client communications, tracking customer usage metrics, and advocating for customer success. You will also facilitate onboarding, manage escalations, and drive product adoption throughout customer organizations.
A Customer Success Manager role at Closinglock, responsible for building, retaining, and growing a book of business comprising Closinglock's largest customers. The role involves being the voice of the customer within the company and liaising with sales, services, product, and engineering teams to ensure customers realize value from Closinglock and achieve their business goals.
As a Customer Success Manager at KaiNexus, you will proactively assist organizations in achieving their continuous improvement goals by managing accounts, developing strategic success plans, and deepening customer relationships.
As a Customer Success Manager (Mid-Market) at Dealpath, you will be responsible for ensuring customer adoption and utilization of the platform. You will interact with customers, provide training and support, and collaborate with internal teams to drive customer success. Qualifications include a Bachelor's degree, 3-5 years of customer success or account management experience, strong communication skills, empathy for customers, and proficiency in Excel, Google Sheets, SQL, and Salesforce.
Seeking a Customer Success Manager II to proactively engage with privileged access management customers, drive product adoption, identify growth opportunities, and ensure customer satisfaction. Responsible for portfolio management, renewals, analytics assessment, and cross-sell strategies. Build strong relationships, communicate customer feedback, and support strategic initiatives.
As a Senior Customer Success Manager at Cloudflare, you will be responsible for ensuring the success of the company's largest Enterprise customers, managing post-sale experiences, and driving customer satisfaction. This role requires strong relationship-building, project management, and organizational skills, as well as empathy. Key responsibilities include maintaining customer relationships, planning account growth strategies, and collaborating cross-functionally to address customer needs.
As a Customer Success Manager, you will ensure we are delivering value to our customers and expanding business inside the current book. You will also collect customer feedback to inform product and engineering decisions.
Join SADA as a Sr. Customer Success Manager. Responsibilities include managing a specific book of business, assisting with Workspace renewal opportunities, building customer loyalty, reporting on account health metrics, driving adoption of Google Cloud Platform services, and defining best practices for customers.
The Senior Customer Success Manager at findhelp is responsible for building lasting customer relationships, onboarding new customers, and growing customer accounts. They proactively engage clients, manage client communications, track customer usage metrics, create business reviews, manage escalations, oversee onboarding processes, facilitate training, and advocate for customer success. The role involves collaborating with the Customer Success team to drive customer usage and overall success of findhelp.
Q2 is seeking a Senior Customer Success Manager to steward the success of a portfolio of financial institutions across their Q2 journey. The role involves maintaining deep relationships with customers, understanding their business goals, aligning Q2 innovations to help achieve objectives, and building a portfolio of lifelong customers.
The Senior Manager of Customer Success at ServiceNow is responsible for developing and maintaining a portfolio of Customer Success accounts, leading a team, and driving customer outcomes for managed accounts. The role involves business planning, thought leadership, operational management, team development, and fostering executive relationships with customers and partners.
Seeking a Customer Success Director with 8+ years of experience in customer success, particularly in the financial services space. Responsible for customer retention, lawyer management, and ensuring positive business outcomes for clients using Ontra's Contract Automation solution.
Lead a team of 4-5 Public Sector Customer Success Managers, prioritize user feedback, hire and develop talent, analyze customer usage trends, develop strategic recommendations, and achieve team metrics for Public Sector customers in HigherEd, NFP, Gov't, Healthcare sectors.
The Customer Success Specialist at RealWork Labs is responsible for building long-lasting relationships with customers, providing outstanding service, and guiding customers on how to succeed with the RealWork Labs platform. Responsibilities include resolving customer issues, providing training, and maintaining customer records. Qualifications include phone-based customer success or sales experience, strong communication skills, and adaptability to new technologies.
As a Partner Success Manager in the Manufacturing industry at ServiceNow, you will develop successful Manufacturing Industry Practices, collaborate with global partners, drive growth strategies, and ensure implementation quality. This role requires 10+ years of experience in managing sales and delivery Practices, with domain expertise in the Manufacturing industry.
Top Austin Companies Hiring Customer Success Managers
See All
.jpg)
.jpeg)
All Filters
No Results
No Results
