Top Customer Success Manager Jobs in Austin, TX

Manage post-sales client relationships, focusing on adoption and satisfaction while leading a small team. Analyze data for strategic insights and foster cross-functional collaboration.

The Customer Success Manager will work with educational institutions to drive Autodesk solutions adoption and ensure customer satisfaction through collaboration and relationship building.

Lead strategic customer relationships for enterprise healthcare accounts: onboard, drive adoption, ensure retention and expansion, manage renewals and negotiations, deliver technical guidance on integrations and reporting, and funnel customer feedback into product and cross-functional teams.

The Customer Success Manager onboards customers, guides them through product lifecycles, ensures retention through strategic reviews, and builds strong relationships with key customers.

The Customer Success Manager will manage customer relationships, optimize workflows with CRM tools, and support marketing efforts through creative design and exceptional service.

The Customer Success Manager will onboard and expand customer relationships, ensuring value realization from the AI platform, leading business reviews, and advocating for product improvements based on customer feedback.

The role involves resolving customer support tickets, improving AI support tools, and transitioning to a Customer Success Manager position over 12 months.

The Partner Customer Success Manager oversees the post-sales experience for MSSP/MSP partners, driving adoption and enabling value realization with NodeZero, while fostering strategic relationships and contributing to partner resources.

The Majors Customer Success Manager ensures successful implementation for strategic customers, builds relationships, and coordinates with internal teams to exceed customer expectations.

The Mid Market Customer Success Manager will onboard, drive adoption, and ensure retention for mid-market and enterprise customers, while improving CS processes and playbooks.

As a Customer Success Manager at Concord, you will ensure customer satisfaction from onboarding to renewal, fostering relationships to drive product adoption and growth while collaborating with various internal teams.

As a Strategic Customer Success Manager, you'll guide organizations in data-driven success, partnering with customers to enhance collaboration and governance.

The Associate Customer Success Manager will act as a liaison between customers and Five9, addressing concerns, ensuring timely delivery of solutions, and managing high severity requests.

Own post-sales customer experience for enterprise and developer customers: onboarding, adoption, retention, renewals, expansion, executive alignment, product feedback loops, customer health scoring, playbook development, and advocacy.

Manage and execute advertising campaigns for enterprise clients, focusing on profitability and growth through strategic planning and analysis of campaign performance. Collaborate with teams to optimize use of CommerceIQ's platform.

The Customer Success Manager oversees customer relationships post-implementation, ensuring satisfaction and measurable outcomes from managed services. Key responsibilities include service delivery oversight, driving customer retention and growth, and leveraging data for continuous improvement.

Own onboarding, implementation, and go-live for enterprise clients; lead executive strategic reviews and ROI discussions; monitor adoption, usage, and health metrics; manage escalations and coordinate resolutions; identify upsell/expansion opportunities; advocate customer needs to drive product roadmap; build relationships and scalable Enterprise CSM processes.

Manage strategic mid-market accounts as the primary post-sale contact, driving renewals, retention, upsell/cross-sell, adoption, and customer advocacy while collaborating cross-functionally to maximize customer value.

The Customer Success Manager will manage a portfolio of accounts, focusing on retention and adoption, while collaborating with various teams to ensure customer satisfaction.

The Enterprise Customer Success Manager will lead strategic initiatives for high-value enterprise customers, ensuring success, driving revenue growth, and maintaining strong relationships while coordinating resources across the organization.

The Customer Success Manager will act as the primary contact for clients, driving product adoption, managing renewals, and enhancing customer satisfaction through strategic engagement and process improvements.

As a Customer Success Manager, you will manage post-sale client relationships, drive adoption, reduce churn, and ensure client satisfaction for mid-market customers.

Manage onboarding, adoption, and retention for $10k+ ARR accounts; act as trusted advisor, monitor customer health, identify expansion opportunities, reduce churn, and collaborate cross-functionally using tools like Gainsight, Zendesk, Jira, and Salesforce.

Manage a book of mid-market customers to drive onboarding, adoption, retention, and renewals. Triage inbound requests, lead cross-functional resolutions, monitor health metrics, identify expansion and churn risks, and mentor other CSMs. Maintain accurate data and advocate customer needs to Product and Operations.

The Customer Success Manager at CyberSheath oversees customer relationships, coordinates technical projects, identifies upsell opportunities, and ensures customer satisfaction by managing internal teams and processes effectively.