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Top Customer Success Manager Jobs in Austin, TX
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills:
B2B SaasLegal Technology
eCommerce • Fintech • Payments • Software
The Customer Success Manager will oversee the post-sale experience for clients, ensuring value from the platform and strengthening customer relationships.
Top Skills:
CRM
Big Data • Cloud • Software • Database
The Customer Success Manager role focuses on customer advocacy, technical guidance, and collaboration across teams. Responsibilities include account management, issue resolution, customer feedback collection, and strategic planning to optimize customer experience with MongoDB.
Top Skills:
CloudDatabaseGainsightInfrastructureMongoDBSalesforce
Fintech • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will oversee operational strategies for banking and fintech partners, focusing on retention, performance analysis, and cross-functional collaboration to enhance service delivery and partner satisfaction.
Top Skills:
APIsWebhooks
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills:
Legal Tech SolutionsSaaS
Cloud • Fintech • HR Tech
The Specialized Customer Success Manager for Talent AI guides customers through AI integration in Talent Acquisition, ensuring adoption, value realization, and collaboration across teams.
Top Skills:
AIHr Technology SaasMl
Information Technology • Software
The Customer Success Manager at Wolters Kluwer manages customer onboarding, handles inquiries, develops success strategies, and drives process improvements, ensuring high customer satisfaction.
Top Skills:
Teammate Technology
Reposted 23 Days AgoSaved
Easy Apply
Easy Apply
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.
Artificial Intelligence • Machine Learning • Software
Manage customer projects in manufacturing maintenance, ensuring satisfaction and expansion through operational excellence and training.
Top Skills:
CbmCmms
eCommerce • Automation
The Account Manager will manage strategic accounts, driving retention, upsell, and expansion while coordinating internal resources for exceptional client outcomes.
Top Skills:
HubspotSalesforceVitallyZendesk
Information Technology • Analytics
Serve as a strategic partner to clients to drive adoption of the Adthena platform, deliver paid search expertise, run regular catch-ups and QBRs, co-own success plans, surface upsell opportunities, and provide product feedback to improve customer outcomes and retention.
Top Skills:
AdthenaCompetitive Intelligence ToolsGoogle AdsLooker StudioSaaS
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.
Top Skills:
CybersecuritySaaS
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Healthtech • Software
The Customer Success Manager will build and maintain high-value customer relationships, drive retention and education, influence product development, and collaborate cross-functionally to enhance customer experiences.
Top Skills:
B2B Saas
Software
Manage a pooled portfolio (~200 accounts, actively engaging up to 20) to drive onboarding, adoption, AI adoption, value reviews, risk mitigation, renewals, and expansion for Airtable Enterprise customers.
Top Skills:
AirtableAirtable Ai
Real Estate • Software • PropTech
Manage and grow SMB client relationships, lead complex software implementations, drive revenue through consultative account management, collaborate with onboarding and product teams, and scale account management processes.
Top Skills:
Salesforce
Healthtech • Pet
As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.
Real Estate • Software • PropTech
Manage and grow enterprise accounts, lead complex implementations, drive revenue through consultative relationships, provide day-to-day support, and collaborate with onboarding and product teams to scale account management.
Top Skills:
QualiaSalesforce
Reposted 6 Days AgoSaved
Marketing Tech • Software
Manage mid-market strategic accounts to maximize retention and renewals, drive upsell/cross-sell, deliver onboarding and value realization, build stakeholder relationships, and act as customer advocate across product, sales, and marketing.
Top Skills:
AnalyticsContent MarketingCRMMarketing AutomationSemSemrushSeo
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills:
AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Artificial Intelligence • Logistics • Transportation
Serve as primary advocate for strategic enterprise customers, managing onboarding, adoption, renewals, QBRs, and escalation. Track health, forecast renewals, synthesize product usage and feedback to drive retention and expansion, partner with Product/Sales/Marketing, and build scalable CS frameworks and playbooks.
Top Skills:
CRMCs ToolingSalesforce
Artificial Intelligence • Software
The Customer Success Manager at Sensi.AI will manage customer relationships, drive renewals and growth, and ensure customer satisfaction post-sale. Responsibilities include onboarding, identifying growth opportunities, and collaborating across teams to advocate for clients.
Software
The Customer Success Manager engages with customers to optimize their use of Brightree products, ensuring alignment with business goals and improving customer efficiency while driving adoption and reducing churn.
Top Skills:
Brightree Business Management SolutionGainsightExcelMs OutlookMs PowerpointMs Word
Fintech • Payments • Financial Services
The Customer Success Manager role involves managing post-sales relationships, understanding customer needs, and ensuring satisfaction while advocating for customer experiences internally.
Top Skills:
Google SheetsLinearRetoolSlack
Healthtech • Pet • Telehealth
The Client Success Manager will oversee client implementation, data analysis, relationship building, renewal processes, and drive program growth while ensuring client satisfaction and engagement.
Healthtech
The Customer Success Manager optimizes client relationships by driving product adoption, enhancing efficiency, and mitigating risks while increasing ROI through strategic engagement and support.
Top Skills:
Brightree Business Management SolutionGainsightExcelMs OutlookMs PowerpointMs Word
Top Austin, TX Companies Hiring Customer Success Managers
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