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Top Customer Success Manager Jobs in Austin, TX
Software
The Customer Success Manager will drive customer success by acting as a liaison, managing product adoption, and coordinating resources to meet customer needs.
Top Skills:
GrafanaKafkaMetabaseQlikSFDC
Information Technology • Software
The Founding Customer Success Manager will oversee the customer experience lifecycle, focusing on onboarding, renewals, and customer expansion, while defining best practices for success.
Top Skills:
SaaS
Big Data • Cloud • Software • Database
The Customer Success Manager role focuses on customer advocacy, technical guidance, and collaboration across teams. Responsibilities include account management, issue resolution, customer feedback collection, and strategic planning to optimize customer experience with MongoDB.
Top Skills:
CloudDatabaseGainsightInfrastructureMongoDBSalesforce
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills:
Legal Tech SolutionsSaaS
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager oversees customer relationships, drives engagement, manages projects, and collaborates cross-functionally to retain and grow enterprise accounts.
Top Skills:
Google SuiteMS OfficeSalesforce CRMSlack
eCommerce • Automation
The Growth Account Manager will manage a long-tail portfolio, focusing on customer retention, adoption, and driving upsell opportunities through various scalable programs and cross-functional collaboration.
Top Skills:
HubspotIntercomSalesforceVitally
eCommerce • Automation
The Account Manager will manage strategic accounts, driving retention, upsell, and expansion while coordinating internal resources for exceptional client outcomes.
Top Skills:
HubspotSalesforceVitallyZendesk
Healthtech • Software
The Customer Success Manager will build and maintain high-value customer relationships, drive retention and education, influence product development, and collaborate cross-functionally to enhance customer experiences.
Top Skills:
B2B Saas
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Senior Customer Success Manager, you manage customer relationships, drive product adoption, and support revenue growth in the Mid-Market segment.
Top Skills:
Google SuiteMS OfficeSalesforceSlack
Information Technology • Security • Software
As a Customer Success Manager for the Public Sector, you will build relationships with customers, ensure product adoption, and drive retention and growth while providing excellent customer experience.
Top Skills:
Crm SystemsEnterprise InfrastructureGainsightNetSuiteNetworkingSalesforceSecurity ProductsSQL ServerWeb Technologies
Software
Manage customer accounts to drive product adoption and ensure renewals. Partner with account teams, support customer success, and demonstrate product value through engagement.
Top Skills:
GitJIRASalesforceZoho
Software
Manage enterprise accounts, guide customers through onboarding, monitor adoption, drive value reviews, and identify growth opportunities to ensure customer success with Airtable.
Top Skills:
No-Code App PlatformSaaS
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Aerospace • Software
The Customer Success Manager ensures customer engagement and adoption of SaaS products, monitors account health, supports renewals, and identifies upsell opportunities.
Top Skills:
SaaSSoftware Solutions
Digital Media • Marketing Tech • Software
The Client Success Manager builds relationships with customers, drives business outcomes, manages a diverse portfolio, and conducts business reviews, aiming for revenue retention and customer satisfaction.
Top Skills:
ChurnzeroSalesforce
Cloud • Software
The Senior Customer Success Manager at Redis will build relationships with customers, drive adoption, ensure satisfaction, and collaborate with teams to optimize product usage.
Top Skills:
.NetAnalytics PlatformsAWSAzureCrm PlatformsCustomer Success ToolsGainsightGCPJavaPythonSalesforce
Fintech • Software • Financial Services
The AVP, Business Intelligence Analyst - Sales/CSM develops analytics and dashboards for sales and customer service, translating Hubspot data into actionable insights while ensuring BI governance compliance.
Top Skills:
DbtHubspotSigmaSnowflakeSQL
Software • Analytics • Business Intelligence
The Customer Success Manager fosters customer relationships, ensures product value, drives engagement, and manages customer onboarding and retention initiatives.
Top Skills:
MS Office
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager ensures client satisfaction by understanding customer needs, promoting product adoption, minimizing churn, and identifying revenue opportunities through collaboration with sales.
Top Skills:
SalesforceTotango
Information Technology • Software
The Senior Customer Success Manager will build relationships, drive adoption of Redis solutions, ensure customer satisfaction, and collaborate with internal teams to support customer needs and retention.
Top Skills:
Analytics PlatformsAWSAzureCloud TechnologiesCrm PlatformsGainsightGCPNosql DatabasesRedisSaaSSalesforce
Cloud • Security • Software • Cybersecurity
The Customer Success Manager at FireMon will manage strategic accounts, ensure customer satisfaction, oversee onboarding and engagement, optimize product use, and drive customer outcomes. Responsibilities include maintaining relationships, providing insights and updates, and collaborating with internal teams to enhance customer success and retention.
Top Skills:
Network Security
Mobile • Software
Manage a portfolio of enterprise accounts to drive customer success with Apple products, ensuring strategic engagement and adoption of Jamf solutions.
Top Skills:
Apple ProductsCustomer Relationship Management ToolsGainsightSalesforce
Financial Services
The Customer Success Manager at Graphite Financial serves as a trusted advisor, handling client relationships, driving renewals and expansions, and mentoring staff while providing strategic insights on financial operations.
Hardware • Software
The Customer Success Manager manages accounts to ensure customers achieve business outcomes, focusing on contract renewals and revenue expansion through technology adoption and data analysis.
Top Skills:
Gainsight
Edtech
Manage a portfolio of ~100 accounts, driving customer success through strategic partnerships and data-driven insights. Identify risks and opportunities, implement automation, track KPIs, and develop consultative relationships to drive growth and renewals.
Software
Manage a diverse portfolio of healthcare accounts, develop success plans, drive retention, identify upsell opportunities, and serve as client advocate.
Top Skills:
Customer Success SoftwareData Analysis ToolsSaaS
Top Austin, TX Companies Hiring Customer Success Managers
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