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Top Customer Success Manager Jobs in Austin, TX

Reposted 21 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
Reposted 21 Days AgoSaved
Remote or Hybrid
Austin, TX
80K-100K Annually
Mid level
80K-100K Annually
Mid level
eCommerce • Fintech • Payments • Software
The Customer Success Manager will oversee the post-sale experience for clients, ensuring value from the platform and strengthening customer relationships.
Top Skills: CRM
Reposted 8 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
87K-172K Annually
Senior level
87K-172K Annually
Senior level
Big Data • Cloud • Software • Database
The Customer Success Manager role focuses on customer advocacy, technical guidance, and collaboration across teams. Responsibilities include account management, issue resolution, customer feedback collection, and strategic planning to optimize customer experience with MongoDB.
Top Skills: CloudDatabaseGainsightInfrastructureMongoDBSalesforce
9 Days AgoSaved
Hybrid
Austin, TX
Senior level
Senior level
Fintech • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will oversee operational strategies for banking and fintech partners, focusing on retention, performance analysis, and cross-functional collaboration to enhance service delivery and partner satisfaction.
Top Skills: APIsWebhooks
Reposted 22 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
Reposted 4 Days AgoSaved
In-Office
Austin, TX
108K-192K Annually
Senior level
108K-192K Annually
Senior level
Cloud • Fintech • HR Tech
The Specialized Customer Success Manager for Talent AI guides customers through AI integration in Talent Acquisition, ensuring adoption, value realization, and collaboration across teams.
Top Skills: AIHr Technology SaasMl
Reposted 4 Days AgoSaved
In-Office
Austin, TX
96K-146K Annually
Mid level
96K-146K Annually
Mid level
Information Technology • Software
The Customer Success Manager at Wolters Kluwer manages customer onboarding, handles inquiries, develops success strategies, and drives process improvements, ensuring high customer satisfaction.
Top Skills: Teammate Technology
Reposted 23 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
98K-165K Annually
Senior level
98K-165K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.
4 Days AgoSaved
In-Office or Remote
Austin, TX
Senior level
Senior level
Artificial Intelligence • Machine Learning • Software
Manage customer projects in manufacturing maintenance, ensuring satisfaction and expansion through operational excellence and training.
Top Skills: CbmCmms
Reposted 4 Days AgoSaved
Easy Apply
In-Office
Austin, TX
Easy Apply
Senior level
Senior level
eCommerce • Automation
The Account Manager will manage strategic accounts, driving retention, upsell, and expansion while coordinating internal resources for exceptional client outcomes.
Top Skills: HubspotSalesforceVitallyZendesk
Reposted 4 Days AgoSaved
In-Office or Remote
Austin, TX
Mid level
Mid level
Information Technology • Analytics
Serve as a strategic partner to clients to drive adoption of the Adthena platform, deliver paid search expertise, run regular catch-ups and QBRs, co-own success plans, surface upsell opportunities, and provide product feedback to improve customer outcomes and retention.
Top Skills: AdthenaCompetitive Intelligence ToolsGoogle AdsLooker StudioSaaS
Reposted YesterdaySaved
Remote or Hybrid
Austin, TX
111K-150K Annually
Senior level
111K-150K Annually
Senior level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.
Top Skills: CybersecuritySaaS
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Reposted 5 Days AgoSaved
In-Office or Remote
Austin, TX
75K-125K Annually
Senior level
75K-125K Annually
Senior level
Healthtech • Software
The Customer Success Manager will build and maintain high-value customer relationships, drive retention and education, influence product development, and collaborate cross-functionally to enhance customer experiences.
Top Skills: B2B Saas
Reposted 5 Days AgoSaved
Easy Apply
In-Office
Austin, TX
Easy Apply
115K-149K Annually
Senior level
115K-149K Annually
Senior level
Software
Manage a pooled portfolio (~200 accounts, actively engaging up to 20) to drive onboarding, adoption, AI adoption, value reviews, risk mitigation, renewals, and expansion for Airtable Enterprise customers.
Top Skills: AirtableAirtable Ai
Reposted 5 Days AgoSaved
Easy Apply
In-Office
Austin, TX
Easy Apply
Mid level
Mid level
Real Estate • Software • PropTech
Manage and grow SMB client relationships, lead complex software implementations, drive revenue through consultative account management, collaborate with onboarding and product teams, and scale account management processes.
Top Skills: Salesforce
25 Days AgoSaved
Remote
Austin, TX
80K-150K Annually
Mid level
80K-150K Annually
Mid level
Healthtech • Pet
As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.
Reposted 6 Days AgoSaved
Easy Apply
In-Office
Austin, TX
Easy Apply
Mid level
Mid level
Real Estate • Software • PropTech
Manage and grow enterprise accounts, lead complex implementations, drive revenue through consultative relationships, provide day-to-day support, and collaborate with onboarding and product teams to scale account management.
Top Skills: QualiaSalesforce
Reposted 6 Days AgoSaved
Hybrid
Austin, TX
90K-100K Annually
Mid level
90K-100K Annually
Mid level
Marketing Tech • Software
Manage mid-market strategic accounts to maximize retention and renewals, drive upsell/cross-sell, deliver onboarding and value realization, build stakeholder relationships, and act as customer advocate across product, sales, and marketing.
Top Skills: AnalyticsContent MarketingCRMMarketing AutomationSemSemrushSeo
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
200K-230K Annually
Mid level
200K-230K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted 7 Days AgoSaved
In-Office
Austin, TX
Senior level
Senior level
Artificial Intelligence • Logistics • Transportation
Serve as primary advocate for strategic enterprise customers, managing onboarding, adoption, renewals, QBRs, and escalation. Track health, forecast renewals, synthesize product usage and feedback to drive retention and expansion, partner with Product/Sales/Marketing, and build scalable CS frameworks and playbooks.
Top Skills: CRMCs ToolingSalesforce
9 Days AgoSaved
In-Office or Remote
Austin, TX
Mid level
Mid level
Artificial Intelligence • Software
The Customer Success Manager at Sensi.AI will manage customer relationships, drive renewals and growth, and ensure customer satisfaction post-sale. Responsibilities include onboarding, identifying growth opportunities, and collaborating across teams to advocate for clients.
9 Days AgoSaved
In-Office
Austin, TX
Junior
Junior
Software
The Customer Success Manager engages with customers to optimize their use of Brightree products, ensuring alignment with business goals and improving customer efficiency while driving adoption and reducing churn.
Top Skills: Brightree Business Management SolutionGainsightExcelMs OutlookMs PowerpointMs Word
9 Days AgoSaved
In-Office
Austin, TX
115K-150K Annually
Mid level
115K-150K Annually
Mid level
Fintech • Payments • Financial Services
The Customer Success Manager role involves managing post-sales relationships, understanding customer needs, and ensuring satisfaction while advocating for customer experiences internally.
Top Skills: Google SheetsLinearRetoolSlack
An Hour AgoSaved
Remote
Austin, TX
110K-130K Annually
Mid level
110K-130K Annually
Mid level
Healthtech • Pet • Telehealth
The Client Success Manager will oversee client implementation, data analysis, relationship building, renewal processes, and drive program growth while ensuring client satisfaction and engagement.
9 Days AgoSaved
In-Office
Austin, TX
Junior
Junior
Healthtech
The Customer Success Manager optimizes client relationships by driving product adoption, enhancing efficiency, and mitigating risks while increasing ROI through strategic engagement and support.
Top Skills: Brightree Business Management SolutionGainsightExcelMs OutlookMs PowerpointMs Word
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