Top Customer Success Manager Jobs in Austin, TX

Act as an advocate for a portfolio of ServiceNow customers to drive adoption, outcomes, and license usage. Ensure technical health, guide cross-functional teams, apply Success Plays, create use cases, manage projects and escalations, and help customers realize maximum value from their ServiceNow investment.

Partner with high-impact nonprofit customers to drive fundraising outcomes, adoption, retention, and growth. Lead discovery, success planning, training, and strategic guidance; use AI and data to identify risks and opportunities; run webinars and 1:1 engagements; advocate cross-functionally to improve customer experience.

Manage client relationships, onboard new clients, ensure client retention, conduct regular meetings, and mentor future team members.

The Customer Success Manager at Antenna will manage critical customer relationships, ensuring engagement and growth through tailored applications of Antenna's data and products.

Manage and grow enterprise client relationships in A2P messaging, ensuring exceptional service, renewals, and identifying growth opportunities.

The Customer Success Manager will manage customer relations, analyze data, advocate for customer needs, and provide technical guidance while occasionally traveling to client sites.

As a Customer Success Manager, you will lead onboarding, guide technical implementation, maintain conversion rates, and enhance customer engagement and revenue growth.

Manage technical customer relationships, resolve complex issues, improve support workflows using AI, and build documentation to enable teams. Liaise between customers and Product/Engineering.

The Scaled Customer Success Manager will own and optimize the startup program, focusing on customer journey, activation, retention, and growth using automation and workflows.

Manage a portfolio of mid-market healthcare customers, ensuring retention and expansion by leveraging EHR expertise and driving workflow optimizations.

As a Customer Success Manager, you will ensure customer success and satisfaction, build strong relationships, drive value and ROI, and manage account health while providing product training and engagement strategies.

As a Customer Success Manager, you will manage a portfolio of enterprise accounts, build relationships, analyze data for insights, and ensure customer satisfaction.

The Associate Customer Success Manager will support tech-touch customers, ensuring adoption and driving retention through relationship building and product guidance.

Manage and grow SMB client relationships, lead complex software implementations, drive revenue through consultative account management, collaborate with onboarding and product teams, and scale account management processes.

Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.

The Customer Success Manager will lead onboarding, maintain relationships, analyze data, facilitate renewals, and gather customer feedback while managing complex district implementations.

The Customer Success Manager II manages customer relationships, driving platform adoption and retention, while collaborating with various departments to ensure client success.

The Arlo/RLA Customer Success Manager oversees post-election audit product services, optimizing customer onboarding, training, and support processes across various states.

Lead enterprise customers through adoption, governance, and scaling of AI agents. Build and support Customer Centers of Excellence, monitor telemetry to drive optimizations, coordinate cross-functional teams, manage consumption and ROI, identify new agentic use cases, remove adoption barriers, and represent customer needs to Product and Engineering.

The Customer Success Manager enhances customer experience through support, strategic guidance, and relationship building to drive product adoption and success.

The Customer Success Manager will drive customer implementation, retention, and expansion by managing accounts, providing support, and ensuring clients realize the value of Skydio's solutions.

The Customer Success Manager collaborates with customers to maximize their value from Proofpoint products, ensures successful deployments, and advocates for customer needs while driving project completion and customer satisfaction.

Serve as the technical lead for a portfolio of live customers, ensuring product delivery excellence and client satisfaction. Conduct technical discovery, understand customer data schemas and integrations, provide platform guidance and enablement, produce health/status reports, use DOMO for customer health monitoring, and coordinate with support and engineering to resolve issues and drive outcome-aligned adoption.

Manage and grow relationships with commercial enterprise customers as a strategic advisor. Drive adoption, design success plans and SBRs, coordinate cross-functional remediation, identify renewal risk and expansion opportunities, and communicate product value to executives.

Own a portfolio of strategic enterprise accounts to drive adoption, retention, and value of Jamfs Apple-focused device management solutions. Build executive relationships, run business reviews, establish Centers of Excellence, identify upsell opportunities, mitigate risk, and advocate customer needs across Jamf.