Top Hybrid Customer Success & Experience Jobs in Austin, TX

The Senior Digital Customer Success Strategy Manager will develop AI-powered customer success strategies, manage CS teams, and improve key performance metrics such as retention and product usage.

The Engagement Manager oversees project management and sales efforts, ensuring successful solution delivery, client relations, and team mentorship while managing project financials and documentation.

The Partner Success Manager manages relationships with strategic partners, focusing on upselling contracts, customer satisfaction, and revenue growth. Responsibilities include account management, compliance, and collaboration with sales and customer success teams.

As a Customer Support Specialist, you will engage with customers via phone, email, and chat to provide outstanding support, manage ticket queues, and ensure a positive experience.

Lead and mentor the Developer Advocacy and Content team, focusing on creating technical content that connects with developers and drives market perception. Collaborate across teams to enhance product messaging and engagement with the developer community.

As a Senior Solutions Architect Specialist, you will guide customers in designing scalable systems using MongoDB, collaborate with sales teams, and lead complex architecture discussions while ensuring customer success in pre-sales engagements.

The Store Leadership Internship at Coach provides hands-on experience in retail operations, focusing on team support, guest service, inventory management, and leadership development over a 10-week program.

As a Solutions Engineer, you will support sales by providing technical expertise, conducting demos, designing solutions, and facilitating communication between customers and product teams.

The Account Director manages customer relationships, ensures customer satisfaction, drives revenue growth, and develops strategic account plans. Responsibilities include mentoring, communicating company vision, and monitoring overall customer health.

The Senior Client Partner Director will lead high-value client relationships, execute long-range account plans, drive transformational growth through partnerships, and manage strategic negotiations.