Get the job you really want.

Top Customer Success Jobs in Austin, TX

Reposted 18 Days AgoSaved
Remote or Hybrid
Austin, TX
Mid level
Mid level
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Customer Success Manager will manage reseller partnerships, drive revenue retention, negotiate contracts, and analyze marketing trends to propose solutions.
Reposted 9 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
95K-103K Annually
Mid level
95K-103K Annually
Mid level
Healthtech • Software
The Client Success Manager will manage client relationships, ensuring satisfaction, overseeing program operations, and leading cross-functional collaboration to enhance client experiences and outcomes.
Top Skills: ConfluenceGoogle SuiteJIRASalesforce
Reposted 9 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
75K-80K Annually
Junior
75K-80K Annually
Junior
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
Own a portfolio of clients as the primary contact to launch, manage, and optimize campaigns. Drive performance reviews, identify optimizations and upsell opportunities, develop client growth plans, coordinate cross‑functional teams, and ensure strong client relationships, retention, and account expansion.
Top Skills: Campaign Management ToolsDspExcelReporting SystemsSspZeta Marketing Platform (Zmp)
5 Days AgoSaved
Remote
Austin, TX
65K-85K Annually
Mid level
65K-85K Annually
Mid level
Big Data • Cloud • Hardware • Software • App development
The Customer Success Specialist focuses on supporting customer operational needs and financial analysis related to software agreements, managing ROI insights, and ensuring customer satisfaction.
Top Skills: Customer SuccessData AnalysisFinancial AnalysisSoftware Agreements
Reposted 10 Days AgoSaved
Remote or Hybrid
Austin, TX
111K-150K Annually
Senior level
111K-150K Annually
Senior level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.
Top Skills: CybersecuritySaaS
Reposted 10 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
109K-147K Annually
Mid level
109K-147K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager I, Customer Success leads the Scale CSM team, enhancing customer engagement, coaching team members, and ensuring enterprise customers achieve ongoing value from Samsara's solutions.
Top Skills: Ai/AutomationCustomer Success SoftwareGainsightSalesforce
Reposted 10 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
107K-144K Annually
Senior level
107K-144K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.
Top Skills: ExcelGongGoogle SheetsSalesforceTableau
Reposted 10 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
50K-68K Annually
Junior
50K-68K Annually
Junior
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Associate at Samsara will support customers post-implementation, ensuring they utilize the IoT platform effectively and build long-term relationships. Responsibilities include advising on product customization, orchestrating business reviews, conducting workshops, and mentoring colleagues.
Top Skills: Enterprise SaasIot Platform
Reposted 10 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
60K-65K Annually
Entry level
60K-65K Annually
Entry level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Representative, you'll manage customer support inquiries, review content for compliance, and ensure Trust and Safety standards are met across the Disqus platform.
11 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
104K-167K Annually
Entry level
104K-167K Annually
Entry level
Cloud • Security • Software • Cybersecurity • Automation
Provide post-sales technical expertise to help customers adopt GitLab through webinars, hands-on labs, office hours, and on-demand engagements. Partner with CSMs, AEs, and Renewals to deliver architecture guidance, implement use cases (SCM, CI/CD, DevSecOps, Agile Planning), and create reusable enablement content and learning resources.
Top Skills: Gitlab,Git,Ci/Cd,Continuous Integration,Continuous Delivery,Devsecops,Source Code Management,Agile Planning,Zoom
11 Days AgoSaved
Remote
Austin, TX
157K-242K Annually
Senior level
157K-242K Annually
Senior level
Security • Software • Cybersecurity • Automation
Lead and scale an enterprise Customer Success team for high-touch SaaS customers. Build CS processes, drive retention and expansion, manage escalations, collaborate cross-functionally, monitor performance metrics, and use data to improve outcomes for strategic accounts.
Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
89K-135K Annually
Mid level
89K-135K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager at Samsara will engage with top customers, ensuring they optimize their use of IoT solutions, conduct workshops, and manage relationships. This role requires strong communication and problem-solving skills, with 4+ years of relevant experience.
Top Skills: IotSaaS
New

Track Smarter, Apply Better.

Ditch the spreadsheets. Organize your job search with our freeApplication Tracker.

Use For Free
Application Tracker Preview
Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
119K-170K Annually
Senior level
119K-170K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.
Top Skills: Ai/AutomationGainsightSaaS
Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
89K-135K Annually
Mid level
89K-135K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.
Top Skills: Iot PlatformSaaS
Reposted 6 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
Senior level
Senior level
Cloud • Software • Consulting
The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.
Top Skills: AgileCustomer SuccessDigital TransformationFederal ContractingProject Management
Reposted 12 Days AgoSaved
Remote or Hybrid
Austin, TX
171K-204K Annually
Senior level
171K-204K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Enterprise Customer Success Manager engages with Federal and Public Sector clients to drive value realization from Imprivata solutions, ensuring customer satisfaction, renewals, and product adoption while maintaining executive relationships and addressing complex client issues.
Top Skills: Gainsight
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
200K-230K Annually
Mid level
200K-230K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
13 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
78K-130K Annually
Mid level
78K-130K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Own and execute scaled digital customer engagement programs (webinars, workshops, email, on-demand content). Administer Gainsight lifecycle campaigns, manage Marketo email programs, run Zoom webinars, track engagement signals, analyze performance, and collaborate with stakeholders to iterate on program design and operations.
Top Skills: Gainsight,Marketo,Zoom,Gitlab,Slack
13 Days AgoSaved
Remote or Hybrid
Austin, TX
140K-175K Annually
Senior level
140K-175K Annually
Senior level
Edtech • Information Technology • Software
Own the customer lifecycle for strategic accounts: onboard, drive adoption, manage renewals, build C-level relationships, measure customer health, execute success plans with Sales, and facilitate reviews, trainings, and demos.
Top Skills: GainsightSalesforce
22 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
65K-85K Annually
Junior
65K-85K Annually
Junior
HR Tech • Information Technology • Sales
Manage and grow client relationships for Indeed Flex, ensure contractual KPI compliance, drive platform adoption, provide consultative recommendations, analyze data, support bookings and training, collaborate with internal teams, and grow existing accounts.
Top Skills: CRMSalesforce
Reposted 22 Days AgoSaved
Hybrid
Austin, TX
Internship
Internship
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
As a Sales/Customer Success Intern, you'll manage CRM data, conduct client research, support sales presentations, and learn from professionals in the field.
Top Skills: ExcelSalesforce
Reposted 13 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Cloud • Information Technology
The Customer Success Manager will drive growth for strategic accounts, ensuring successful onboarding, value realization, and managing executive relationships while collaborating with internal teams.
Top Skills: ChurnzeroCrm ToolsSalesforce
24 Days AgoSaved
Hybrid
Austin, TX
Senior level
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
Own a portfolio of financial-institution customers to drive adoption, retention, renewals, and expansion of Q2 digital banking and lending solutions. Build executive relationships, lead business reviews and strategic planning, coordinate internal teams, monitor customer health, draft proposals, and travel for onsite executive meetings and reviews.
Top Skills: Banking SoftwareDigital BankingLending SolutionsQ2
Reposted 14 Days AgoSaved
Remote
Austin, TX
150K-195K Annually
Senior level
150K-195K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills: AIAPIsMachine LearningSpeech-To-TextText-To-Speech
10 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
270K-300K Annually
Senior level
270K-300K Annually
Senior level
Artificial Intelligence • Software • Generative AI
The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.
Top Skills: AICustomer SuccessData AnalyticsManagement ConsultingSaaS
All Filters
New Jobs
Job Category
Experience
Industry
Company Name
Company Size

Sign up now Access later

Create Free Account