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Top Customer Success Jobs in Austin, TX

5 Days Ago
Easy Apply
Hybrid
Austin, TX
Easy Apply
Mid level
Mid level
Cloud • Information Technology • Security • Social Impact • Software
The Implementation Manager at AlertMedia focuses on onboarding customers, managing implementation projects, and serving as a product expert. Responsibilities include leading kickoff meetings, strategizing with the Customer Operations team, communicating project updates, and ensuring successful customer transitions.
Top Skills: ExcelGainsight,Monday.ComSalesforce
5 Days Ago
Hybrid
Austin, TX
Mid level
Mid level
Gaming • Mobile • Software • Analytics • App development
The Senior VIP Account Service Manager at SciPlay engages with VIP players to enhance player retention and increase revenue. Responsibilities include managing player relationships, organizing VIP events, providing feedback for game development, and communicating with the VIP team for strategic outreach.
7 Days Ago
Hybrid
Austin, TX
Senior level
Senior level
Fintech • Software • Financial Services
The Contract Specialist at Q2 is responsible for managing contract operations, supporting sales teams, maintaining contract data in Salesforce, drafting documentation, ensuring compliance, training new hires, and documenting processes. This role requires strong communication skills and attention to detail in a hybrid working environment.
Top Skills: Ms Office SuiteSalesforce
8 Days Ago
Remote
Hybrid
Austin, TX
Junior
Junior
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Customer Enablement Manager will enhance NinjaOne's customer education initiatives by collaborating with internal teams, developing e-learning modules, managing the learning platform, and facilitating instructional sessions. The role requires gathering feedback to refine coursework and support customer success efforts.
8 Days Ago
Remote
Hybrid
Austin, TX
Mid level
Mid level
HR Tech • Productivity • Software • Analytics
The Customer Success Manager will manage a portfolio of MME customers, ensuring satisfaction, retention, and expansion by employing digital methodologies. Responsibilities include customer onboarding, monitoring health metrics, conducting business reviews, driving upsell opportunities, and collaborating with sales. The role focuses on building relationships and providing insights to improve customer outcomes with ActivTrak products.
9 Days Ago
Easy Apply
Austin, TX
Easy Apply
82K-102K Annually
Mid level
82K-102K Annually
Mid level
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
The Customer Success Manager will manage a portfolio of 60-70 commercial customers in North America and Brazil, focusing on engagement, revenue retention, and strategic consultation. Responsibilities include renewal of contracts, development of individual success plans, and communication of customer feedback to improve services.
9 Days Ago
Remote
Austin, TX
Entry level
Entry level
Fintech • Professional Services • Software • Consulting
As a Product Support Manager, you will be responsible for providing exceptional product support, ensuring customer satisfaction, and troubleshooting product issues. You will also oversee team performance and implement strategies to enhance product support processes.
9 Days Ago
Easy Apply
Remote
Austin, TX
Easy Apply
Entry level
Entry level
Other • Sales • Software • Automation
As a Call Center Agent, you will be the first point of contact for customers, handling inbound calls, managing appointments, and providing exceptional service. You'll be responsible for ensuring timely responses while adhering to company guidelines and meeting key performance indicators in a high-volume environment.
Top Skills: Google Suite
10 Days Ago
Remote
Austin, TX
Mid level
Mid level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
As a Client Strategy Manager, you will lead client account management for priority accounts, engage in strategic planning, mentor junior staff, and uphold project standards. Your role includes leveraging technology to improve processes and collaborating with a team to drive business development and relationship-building efforts.
10 Days Ago
Hybrid
Austin, TX
Senior level
Senior level
Cloud • Digital Media • Machine Learning • Mobile • Software • Design
The Enterprise Customer Success Manager at Canva is responsible for nurturing relationships with Enterprise accounts, implementing best practices for sales success, identifying growth opportunities, and ensuring high customer satisfaction throughout the customer journey. This role involves collaboration with cross-functional teams and strategic planning to enhance customer engagement and product adoption.
Top Skills: ,
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