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Top Customer Success Jobs in Austin, TX

Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
62K-105K Annually
Mid level
62K-105K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage customer relationships, advise on product use, conduct workshops, and ensure operational success with Samsara's IoT platform for top customers.
Reposted 2 Days AgoSaved
Remote
Austin, TX
114K-114K Annually
Senior level
114K-114K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager oversees customer relationships, drives engagement, manages projects, and collaborates cross-functionally to retain and grow enterprise accounts.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
11 Days AgoSaved
In-Office
Austin, TX
Junior
Junior
Fintech • Real Estate • Security • Software • Financial Services • Cybersecurity • PropTech
The Digital Customer Success Manager will onboard and manage customer accounts, drive product adoption, ensure renewal, and provide valuable insights while collaborating with other teams.
Top Skills: CatalystGainsightHubspotZendesk
12 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
130K-162K Annually
Mid level
130K-162K Annually
Mid level
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
As a Digital Customer Success Product Manager, you'll enhance digital products and experiences, working with teams to improve customer outcomes through data insights and optimize customer success strategies.
Top Skills: Crm PlatformsDigital Customer Engagement Tools
12 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
Junior
Junior
Artificial Intelligence • Cloud • Information Technology • Security • Social Impact • Software
The Customer Success Manager focuses on managing strategic accounts, driving adoption, retention, and growth through a consultative partnership approach with various teams.
Top Skills: ExcelGainsightSalesforce
Reposted 2 Days AgoSaved
Remote or Hybrid
Austin, TX
100K-120K Annually
Junior
100K-120K Annually
Junior
Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills: Ai Tools
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
190K-220K Annually
Senior level
190K-220K Annually
Senior level
Marketing Tech • Real Estate • Software • PropTech • SEO
Lead Client Success Operations, designing processes and tools for onboarding and client support, optimize workflows, and develop training programs. Drive data insights and build operational reports for performance tracking.
Top Skills: Ai-Powered SolutionsGongProject Management ToolsSalesforceTelephony Systems
3 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Cloud • Information Technology
The Customer Success Manager will manage 50-100 accounts, drive growth, ensure onboarding, engage stakeholders, and identify expansion opportunities.
Top Skills: ChurnzeroCrm ToolsSalesforce
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills: IotSaaS
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage the Enterprise Customer Success team, ensuring customer satisfaction and successful adoption of solutions. Provide coaching, define strategies, manage team KPIs, and foster a positive team culture.
4 Days AgoSaved
Remote
Austin, TX
96K-96K Annually
Senior level
96K-96K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Senior Customer Success Manager, you manage customer relationships, drive product adoption, and support revenue growth in the Mid-Market segment.
Top Skills: Google SuiteMS OfficeSalesforceSlack
Reposted 14 Days AgoSaved
Hybrid
Austin, TX
Mid level
Mid level
Cloud • Information Technology • Security • Software • Cybersecurity
The Customer Success Manager will ensure customer satisfaction, retention, and growth by managing post-sale experiences, building relationships, and driving product adoption.
Top Skills: Cloud ApplicationsCloud SecurityComputer NetworkingSaaSSase
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14 Days AgoSaved
Remote or Hybrid
Austin, TX
Mid level
Mid level
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Customer Success Manager will manage reseller partnerships, drive revenue retention, negotiate contracts, and analyze marketing trends to propose solutions.
Reposted 4 Days AgoSaved
Remote or Hybrid
Austin, TX
89K-121K Annually
Mid level
89K-121K Annually
Mid level
HR Tech • Information Technology • Professional Services • Sales • Software
Manage customer accounts, enhance adoption and usage of the platform, act as a trusted advisor, and protect revenue streams while achieving performance KPIs.
Top Skills: AsanaChurnzeroSalesforceSFDCWeb-Based Technologies
Reposted 4 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
96K-113K Annually
Junior
96K-113K Annually
Junior
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Supervisor for the Customer Success Team, you'll lead a passionate team at Coinbase, supporting its mission to enhance global economic freedom through innovative blockchain technology. You'll tackle challenges in customer success with a focus on collaboration and high performance.
Reposted 4 Days AgoSaved
Remote
Austin, TX
90K-120K Annually
Mid level
90K-120K Annually
Mid level
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills: Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
Reposted 5 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
Entry level
Entry level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
Customer Success Managers at PagerDuty guide clients through digital transformations, build strategic plans, and ensure alignment with customer goals while fostering collaboration across teams.
Reposted 5 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
Senior level
Senior level
Enterprise Web • Mobile • Professional Services • Software
As Lead Research Advisor at Dscout, you will enhance customer relationships, drive platform adoption, mentor staff, and manage research projects collaboratively with clients and internal teams.
Reposted YesterdaySaved
Easy Apply
Remote
Austin, TX
Easy Apply
Senior level
Senior level
Cloud • Software • Consulting
The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.
Top Skills: AgileCustomer SuccessDigital TransformationFederal ContractingProject Management
Reposted 7 Days AgoSaved
Remote or Hybrid
Austin, TX
100K-100K Annually
Mid level
100K-100K Annually
Mid level
Artificial Intelligence • Machine Learning • Software
The Digital Customer Success Manager at mabl focuses on customer adoption, value realization, and retention through digital engagements, leveraging Gainsight and data analysis to improve customer health and collaboration with cross-functional teams.
Top Skills: Ci/Cd PipelinesGainsightSaas Metrics
Reposted 7 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
100K-152K Annually
Senior level
100K-152K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.
Reposted 7 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
85K-114K Annually
Mid level
85K-114K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.
Top Skills: IotSaaS
Reposted 7 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
95K-103K Annually
Mid level
95K-103K Annually
Mid level
Healthtech • Software
The Client Success Manager will manage client relationships, ensuring satisfaction, overseeing program operations, and leading cross-functional collaboration to enhance client experiences and outcomes.
Top Skills: ConfluenceGoogle SuiteJIRASalesforce
8 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
115K-140K Annually
Senior level
115K-140K Annually
Senior level
Cloud • Information Technology • Security • Software
Lead and coach a team of Customer Success Managers, focusing on health, retention, and growth of Mid-Market and International segments while collaborating with other departments to enhance customer outcomes.
Top Skills: PlanhatSalesforce
Reposted 8 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
Mid level
Mid level
Logistics • Marketing Tech • Software
The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.
Top Skills: ChurnzeroMarketing Automation SoftwareSalesforce
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