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Top Customer Success Jobs in Austin, TX

Reposted 4 Days AgoSaved
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Remote
Austin, TX
Easy Apply
110K-120K Annually
Mid level
110K-120K Annually
Mid level
Artificial Intelligence • Consumer Web • Digital Media • Information Technology • Social Impact • Software
As a Customer Success Manager at Circle Plus, you will guide strategic customers through onboarding, product adoption, and value creation, while managing their community success and consulting on best practices.
Top Skills: CanvaGoogle SuiteHubspotNotionZapier
Reposted 4 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
78K-167K Annually
Mid level
78K-167K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.
Top Skills: AIBranching StrategiesCi/CdContinuous DeploymentContinuous IntegrationDevsecopsDuo Agent PlatformDuo EnterpriseGitGitlabVersion Control
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
50K-68K Annually
Junior
50K-68K Annually
Junior
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Associate at Samsara will support customers post-implementation, ensuring they utilize the IoT platform effectively and build long-term relationships. Responsibilities include advising on product customization, orchestrating business reviews, conducting workshops, and mentoring colleagues.
Top Skills: Enterprise SaasIot Platform
5 Days AgoSaved
Remote or Hybrid
Austin, TX
80K-115K Annually
Entry level
80K-115K Annually
Entry level
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Manager will manage client accounts, drive user adoption, act as an advisor, and meet retention KPIs. Responsibilities include relationship building and strategic planning to mitigate churn and promote client success.
Top Skills: AsanaChurnzeroSalesforce
Reposted 5 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
90K-100K Annually
Mid level
90K-100K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Manager, you will lead client relationships, manage campaign execution, and coordinate internal teams to achieve successful marketing outcomes for clients.
Top Skills: Customer Data PlatformsDigital MarketingEmail MarketingMS Office
Reposted 5 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
75K-80K Annually
Junior
75K-80K Annually
Junior
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
Own a portfolio of clients as the primary contact to launch, manage, and optimize campaigns. Drive performance reviews, identify optimizations and upsell opportunities, develop client growth plans, coordinate cross‑functional teams, and ensure strong client relationships, retention, and account expansion.
Top Skills: Campaign Management ToolsDspExcelReporting SystemsSspZeta Marketing Platform (Zmp)
Reposted 5 Days AgoSaved
Remote or Hybrid
Austin, TX
111K-150K Annually
Senior level
111K-150K Annually
Senior level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.
Top Skills: CybersecuritySaaS
Reposted 6 Days AgoSaved
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Remote or Hybrid
Austin, TX
Easy Apply
89K-135K Annually
Mid level
89K-135K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager at Samsara will engage with top customers, ensuring they optimize their use of IoT solutions, conduct workshops, and manage relationships. This role requires strong communication and problem-solving skills, with 4+ years of relevant experience.
Top Skills: IotSaaS
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
119K-170K Annually
Senior level
119K-170K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.
Top Skills: Ai/AutomationGainsightSaaS
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
109K-147K Annually
Senior level
109K-147K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage a team of Customer Success Managers, enhancing customer experiences and driving business value, while developing long-term strategies and advocating for customer needs.
Top Skills: Enterprise SaasGainsight
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
89K-135K Annually
Mid level
89K-135K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.
Top Skills: Iot PlatformSaaS
16 Days AgoSaved
In-Office
Austin, TX
80K-120K Annually
Mid level
80K-120K Annually
Mid level
Information Technology • Software
The Customer Success Manager will enhance customer value through relationship management, monitoring account health, addressing issues, and identifying growth opportunities across a defined customer portfolio.
Top Skills: GainsightGoogle SuiteHubspotJIRAOffice/ExcelSaaSSalesforce
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7 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
Senior level
Senior level
Artificial Intelligence • Healthtech • Information Technology • Software • Conversational AI • Generative AI • Automation
The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.
Top Skills: Ai TechnologyAthenaCernerChange HealthcareCRMEpicHealthcare Technology PlatformsWaystar
7 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.
Top Skills: Adobe Experience PlatformCloudData ScienceProgrammatic Media
Reposted 7 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
101K-136K Annually
Senior level
101K-136K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage Samsara's Enterprise Customer Success team, ensuring customer adoption and satisfaction while defining strategies, coaching staff, and achieving performance goals.
Top Skills: Gainsight
Reposted 7 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
200K-230K Annually
Mid level
200K-230K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
8 Days AgoSaved
Remote or Hybrid
Austin, TX
58K-122K Annually
Junior
58K-122K Annually
Junior
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Account Specialist will assist Account Managers in managing pharmaceutical accounts, analyze data, create insights, and facilitate collaboration with partners for client objectives.
Top Skills: LookerMicrosoft Power BiSalesforceTableau
Reposted 17 Days AgoSaved
In-Office
Austin, TX
Senior level
Senior level
Fintech • Real Estate • Security • Software • Financial Services • Cybersecurity • PropTech
Lead and develop Customer Success teams, ensuring customer retention, growth, and strategic account management for Mid-Market and Enterprise clients. Establish processes and coach CSMs for success in a high-growth SaaS environment.
Reposted 17 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
125K-180K Annually
Mid level
125K-180K Annually
Mid level
Marketing Tech • Real Estate • Software • PropTech • SEO
The Manager, Client Success will lead a team to enhance client satisfaction and retention, drive strategy, and improve operational efficiency.
Top Skills: Crm SystemsProject Management ToolsSalesforce
Reposted 8 Days AgoSaved
Remote or Hybrid
Austin, TX
171K-204K Annually
Senior level
171K-204K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.
Top Skills: Customer Success SoftwareCybersecurityData Analysis
Reposted 8 Days AgoSaved
Remote
Austin, TX
150K-195K Annually
Senior level
150K-195K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills: AIAPIsMachine LearningSpeech-To-TextText-To-Speech
9 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
Senior level
Senior level
Enterprise Web • Mobile • Professional Services • Software
The Lead Research Advisor will drive customer relationships, maximize platform adoption, manage a team, and ensure successful outcomes in UX research projects.
Top Skills: Digital ToolsSaaSUx Research
9 Days AgoSaved
Remote
Austin, TX
125K-150K Annually
Mid level
125K-150K Annually
Mid level
Software • Defense
The Customer Success Manager supports military customers by leading demos and trainings, facilitating engagements, and documenting needs to improve the simulation platform's impact during training exercises.
Top Skills: Ai-Powered SoftwareCustomer EngagementMilitary ModelingSimulation Technology
9 Days AgoSaved
Remote
Austin, TX
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.
Top Skills: Google SuiteMS OfficeSalesforceSlack
9 Days AgoSaved
Remote
Austin, TX
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager builds relationships, drives product adoption, and retains SaaS revenue while managing a regional book of business for customer satisfaction and growth.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
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