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Top Customer Success Jobs in Austin, TX

2 Days AgoSaved
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Remote
Austin, TX
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director drives retention and growth for top brand accounts, curating sales narratives, leading high-stakes negotiations, and ensuring clients leverage their tech stack for optimal business outcomes.
Top Skills: Adobe AnalyticsAnalyticsCloud-Based SolutionsData ScienceDigital MediaGa4Programmatic Media
2 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
90K-105K Annually
Senior level
90K-105K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager at Zeta Global manages client budgets, develops marketing strategies, and ensures customer satisfaction through exceptional service and communication.
Top Skills: Campaign ManagementDigital MarketingEmail MarketingMulti-Omnichannel MarketingPowerPoint
2 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
137K-237K Annually
Senior level
137K-237K Annually
Senior level
Artificial Intelligence • Cloud • eCommerce • Enterprise Web • Software • Design • Generative AI
The Senior Customer Success Manager will guide Enterprise customers through their Webflow journey, driving adoption and expansion while ensuring long-term success and health of customer accounts.
Top Skills: Ai-Native PlatformDigital Experience PlatformSaaS
2 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
115K-183K Annually
Mid level
115K-183K Annually
Mid level
Artificial Intelligence • Cloud • eCommerce • Enterprise Web • Software • Design • Generative AI
The Customer Success Manager at Webflow will manage strategic accounts, guide customer strategies, drive product adoption, and support account renewals while collaborating with various teams to improve the customer experience.
Top Skills: Ai-Native Website Experience PlatformSaaS
Reposted 11 Days AgoSaved
In-Office
Austin, TX
Entry level
Entry level
Logistics • Sales • Software • 3PL: Third Party Logistics
As a Client Success Associate, manage daily operations for client accounts, including load building, scheduling, and tracking shipments while maintaining communication with customers and carriers.
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
100K-152K Annually
Senior level
100K-152K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.
Reposted 2 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
80K-100K Annually
Senior level
80K-100K Annually
Senior level
Healthtech • HR Tech • Software
The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.
Top Skills: Crm ToolsHubspotSalesforce
Reposted 2 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
68K-78K Annually
Junior
68K-78K Annually
Junior
Healthtech • Software
Assist the Client Success Manager with administrative tasks, manage client communication, analyze data, and enhance the client experience through feedback and process improvement.
Top Skills: ConfluenceGoogle SuiteJIRASalesforce
Reposted 12 Days AgoSaved
Remote or Hybrid
Austin, TX
Mid level
Mid level
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
As a Customer Success Operations Manager, you'll design and maintain customer success processes, collaborate across departments, improve data flow, and drive operational excellence.
Top Skills: CatalystGainsightPlanhatSalesforceTotango
Reposted 3 Days AgoSaved
Remote or Hybrid
Austin, TX
5-5 Annually
Senior level
5-5 Annually
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills: Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
Reposted 3 Days AgoSaved
Remote or Hybrid
Austin, TX
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
The Customer Success Engineer will support customer engagement and training, drive product enablement, and enhance customer adoption post-implementation.
Top Skills: AccessibilityAIAPIsAutomationLow-CodeMobilePerformanceWeb
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
86K-130K Annually
Senior level
86K-130K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.
Top Skills: ExcelGongGoogle SheetsSalesforceTableau
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4 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
125K-155K Annually
Senior level
125K-155K Annually
Senior level
Marketing Tech • Real Estate • Software • PropTech • SEO
The Sr. Client Success Operations Manager will optimize processes, manage tools, lead projects, collaborate cross-functionally, and enhance client communication to improve client satisfaction and retention.
Top Skills: GainsightGongSalesforce
4 Days AgoSaved
Remote or Hybrid
Austin, TX
100K-125K Annually
Senior level
100K-125K Annually
Senior level
Edtech • Information Technology • Software
As a Customer Success Manager, engage and empower clients, drive renewals, manage accounts through the lifecycle, and use insights to boost customer success.
Top Skills: GainsightSalesforce
Reposted 13 Days AgoSaved
In-Office
Austin, TX
75K-90K Annually
Senior level
75K-90K Annually
Senior level
Big Data • Information Technology • Software • Analytics • Energy
Manage customer relationships in the energy sector, driving sales growth through account management, upselling, and collaboration with technical teams.
Top Skills: Data AnalyticsGenerative Ai
Reposted 4 Days AgoSaved
Remote or Hybrid
Austin, TX
100K-120K Annually
Junior
100K-120K Annually
Junior
Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills: Ai Tools
Reposted 4 Days AgoSaved
Remote or Hybrid
Austin, TX
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager will onboard enterprise clients, ensure their satisfaction, identify growth opportunities, and lead performance reviews, leveraging technology and strong communication skills to drive retention and success.
Top Skills: CSSHTML
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
85K-114K Annually
Mid level
85K-114K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager at Samsara will engage with top customers, ensuring they optimize their use of IoT solutions, conduct workshops, and manage relationships. This role requires strong communication and problem-solving skills, with 4+ years of relevant experience.
Top Skills: IotSaaS
5 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
70K-80K Annually
Mid level
70K-80K Annually
Mid level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Manager ensures client satisfaction, retention, and value through strategic relationship management and effective use of media platforms.
Top Skills: AmazonCm360Dv360Google AdsInnovidMicrosoft Office SuiteSalesforceSearch Ads 360Ttd
5 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
190K-220K Annually
Senior level
190K-220K Annually
Senior level
Marketing Tech • Real Estate • Software • PropTech • SEO
Lead Client Success Operations, designing processes and tools for onboarding and client support, optimize workflows, and develop training programs. Drive data insights and build operational reports for performance tracking.
Top Skills: Ai-Powered SolutionsGongProject Management ToolsSalesforceTelephony Systems
Reposted 5 Days AgoSaved
Remote or Hybrid
Austin, TX
68K-104K Annually
Senior level
68K-104K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Customer Success Manager will manage relationships with financial institutions, ensuring they achieve their business goals using Q2's solutions through strategic guidance and customer advocacy.
Top Skills: Banking OperationsBanking Software
Reposted 5 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
175K-275K Annually
Senior level
175K-275K Annually
Senior level
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.
Top Skills: 6SenseApolloClayGongOutreachSalesloft
Reposted 5 Days AgoSaved
Remote or Hybrid
Austin, TX
120K-153K Annually
Senior level
120K-153K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
Lead and mentor a team of Customer Success Managers, manage enterprise accounts focusing on renewal and expansion, and optimize client relationships and strategies to achieve KPIs.
Top Skills: AirtableIntercomQuicksightSalesforceSlackWeb-Based TechnologiesZendesk
Reposted YesterdaySaved
In-Office or Remote
Austin, TX
214K-345K Annually
Senior level
214K-345K Annually
Senior level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Senior Director is responsible for driving operational excellence in Customer Success, managing strategic initiatives, KPIs, and fostering a culture of continuous improvement while leading a global team.
Top Skills: AnalyticsBusiness OperationsChange ManagementCustomer SuccessDataProcess OptimizationStrategy
Reposted 6 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
85K-105K Annually
Mid level
85K-105K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
As a Customer Success Manager, you will boost customer retention, manage relationships, facilitate onboarding, and demonstrate value of Smartling's SaaS solutions. You will work closely with customers to achieve their goals and ensure adoption of the platform.
Top Skills: SaaS
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