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Top Customer Success Jobs in Austin, TX
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Enterprise Customer Success Manager is responsible for ensuring key strategic customers receive maximum value from the platform. This includes onboarding new customers, conducting training, and driving customer adoption and satisfaction. The role will work closely with C-suite executives and collaborate with various company teams to enhance customer retention and address their needs effectively.
Healthtech • Social Impact • Software
Lead and develop the Customer Success team, ensuring effective client relationship management and adoption of the findhelp platform. Oversee team members, advocate for clients, participate in hiring, and collaborate across departments to foster growth and improve operations.
Cloud • Information Technology • Software • Cybersecurity • Data Privacy
The Customer Success Manager will onboard new enterprise customers, drive product adoption, manage customer relationships, resolve issues, identify growth opportunities, and ensure customer satisfaction and retention.
Top Skills:
SaaS
Featured Jobs
Fintech • Mobile • Payments • Software • Financial Services
As a High Volume EDD Specialist at Wise, you will perform due diligence on business customers, ensuring compliance with regulations while handling escalated cases with strong customer empathy. You will assess risk levels, draft reports for unusual activities, and support audit processes, all while maintaining communication with customers and internal teams.
eCommerce • Healthtech • Other
The Customer Support Specialist at Torch Dental will ensure customer satisfaction by providing exceptional support across multiple channels including phone and email. The role involves educating users, troubleshooting issues, and collaborating with internal teams to enhance the platform based on customer feedback.
Logistics • Mobile • Productivity • Software • Transportation
As a Customer Success Manager at Zello, you will manage a portfolio of enterprise and SMB accounts, driving product adoption and customer engagement through automated strategies and data-driven insights. Your role involves monitoring customer health, developing scalable onboarding programs, and collaborating with cross-functional teams to enhance the customer experience and identify upsell opportunities.
Fintech • Legal Tech • Payments • Sales • Software
As a Customer Enablement Specialist at AffiniPay, you will be the point of contact for new clients, providing consultations and training on payment solutions. You will ensure customer comfort and product adoption, conduct quality checks, offer technical support, and assist with special projects while maintaining a high level of professionalism and communication skills.
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity
As the Manager of Customer Success at Cloudflare, you will lead a team focused on customer adoption and satisfaction, mentor Customer Success Managers, develop strategies for retention and growth, collaborate across teams, and drive improvements based on performance metrics and customer feedback.
Security • Software • Cybersecurity
As a Senior Technical Account Manager at Brinqa, you will build and maintain strong relationships with high-value customers, serving as a trusted advisor in cyber risk management. You will ensure customer success by addressing technical issues, collaborating with engineering, and participating in customer meetings to drive product adoption and satisfaction. Travel is required approximately 25% of the time.
Cloud • Information Technology • Security • Software
The Order Management Specialist will manage customer orders, handle invoicing and billing processes, communicate with customers adhering to SLAs, and improve order management processes using Salesforce to ensure data integrity.
Top Companies in Austin, TX Hiring Customer Success Roles
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