Top Customer Success Jobs in Austin, TX

The Technical Account Manager ensures seamless post-contract support for top Enterprise customers while managing technical challenges and improving customer satisfaction across departments.

As a Senior Escalations Support Engineer, you will solve complex customer issues, mentor junior engineers, and improve product usability. You'll collaborate with teams and leverage advanced technical skills to enhance customer experience with ThousandEyes.

Handle a high volume of incoming calls, manage appointments, and provide exceptional customer service while maintaining professionalism and care.

The Strategic Customer Success Manager engages customers to ensure value realization, satisfaction, and adoption of Imprivata solutions, while managing account strategy and renewals.

Lead global customer success operations, develop strategies for onboarding and retention, analyze metrics for customer health, and mentor the CS ops team.

The Customer Success Manager at Zello will manage enterprise accounts, drive product adoption, and advocate for customer needs while ensuring satisfaction and value realization.

As a Voice Intelligence Specialist, you'll analyze calls using speech analytics, maintain compliance standards, and coach sales reps to improve performance.

As a Business Travel Consultant II, you'll support users' travel needs, ensuring satisfaction through effective communication and issue resolution while improving operations.

Lead and scale Udemy's Customer Success organization across the AMER region, focusing on retention, growth, and executive-level customer management.

The Technical Account Manager (TAM) at MongoDB serves as a primary technical resource for key customers, fostering strong relationships while resolving complex technical challenges and driving positive outcomes with MongoDB’s products.