Top Senior Level Customer Success Jobs in Austin, TX
The Campaign Specialist at Dealer.com will work with the Managed Services team to support client campaign needs, execute tasks efficiently, and potentially manage a limited client portfolio. Responsibilities include collaborating with various teams, engaging with clients, and participating in training sessions. This position requires a high school diploma and at least 3 years of related experience, with strong communication and technical skills. Hourly pay rate ranges from $17.40 to $26.06, with potential for additional compensation and benefits such as paid time off and holidays. Application deadline is 04/19/2024.
Rapid7 is seeking a Senior Customer Advisor to work with clients in defending against threats and responding to incidents. Responsibilities include conveying threats and recommendations, providing advisement on industry attack trends, building strong relationships with customers, and guiding clients through response activities.
Serve as a trusted advisor to ServiceNow partners in the development of successful Manufacturing Industry Practices, drive growth strategies, collaborate with cross-functional teams, maintain key metrics, support escalations, and present executive insights on Manufacturing implementations.
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The Senior Training Specialist at BigCommerce is responsible for delivering and maintaining personalized training content for internal and external users, with a focus on BigCommerce APIs. This role involves interacting with customers, agency partners, and BigCommerce employees to drive results and provide exceptional value through expert training.
The Senior Customer Success Manager at findhelp is responsible for building lasting customer relationships, onboarding new customers, and growing customer accounts. They proactively engage clients, manage client communications, track customer usage metrics, create business reviews, manage escalations, oversee onboarding processes, facilitate training, and advocate for customer success. The role involves collaborating with the Customer Success team to drive customer usage and overall success of findhelp.
The Senior AR & Collections Specialist at Restaurant365 is responsible for ensuring the company hits overall cash targets by forecasting cash, negotiating with customers, creating collections strategies, and automating cash processes. The role requires critical thinking and making important business decisions regarding cash.
The Director of Technical Client Services is responsible for managing a delivery team, ensuring successful project delivery, and maintaining client relationships. They will also collaborate with key clients to provide strategic advice and identify growth opportunities. This role requires excellent communication and problem-solving skills.
Customer Value Managers at CrowdStrike work with enterprise customers to drive outcomes and value realization through strategic discussions, partnership success reviews, and risk mitigation planning. Fluency in Italian and English is required, along with experience in consulting, finance, or business development roles.
As a Senior Manager of Customer Success Engineering at Cloudflare, you will lead and mentor a team of Customer Success Engineers to ensure successful client engagements and drive customer adoption and satisfaction. You will collaborate with various teams to align customer success initiatives with business goals and objectives.
The Q2 Contract Specialist carries out administrative and support functions for the contract operations team within the legal department. Responsibilities include maintaining contract data, creating templates, drafting sales orders, and training new hires on contract operations processes.
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