Top Support Engineer Jobs in Austin, TX

As a Premier Support Engineer, you will provide technical support to Premier Support customers, manage support tickets, and enhance customer experience through various proactive and reactive support measures.

Support live trading operations by managing trade flows, responding to alerts, and interfacing with exchanges. Requires scripting and systems knowledge.

The Assigned Support Engineer provides technical support to major customers, resolves complex issues, engages with stakeholders, and collaborates with product and development teams.

The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.

The role involves providing technical support to SailPoint customers, troubleshooting issues, documenting solutions, and interfacing with various teams to enhance product quality and service. 24x7 on-call support is required along with a strong focus on customer satisfaction.

As a Support Engineer, you'll resolve customer issues with GitLab, troubleshoot performance in Linux systems, and collaborate with various teams to enhance solutions.

As a Principal Support Engineer, you'll manage IT support lifecycles, resolve complex incidents, mentor junior team members, and improve operational processes.

The Senior Associate, L2 Support Engineer will focus on advanced troubleshooting, incident management, and problem resolution for Databolt's data security product while mentoring L1 support engineers.

The Support Engineer I acts as the first point of contact for customers, resolving technical issues, and ensuring an excellent customer experience with Cleo software.

As an Electronic Trading Support Engineer, you'll manage trading operations, respond to market issues, and ensure platform integrity, requiring technical and communication skills.

As a Senior Technical Support Engineer, you will support developers using Cloudflare's products by troubleshooting issues, guiding best practices, and collaborating with teams to enhance the developer experience.

The Customer Support Engineer is responsible for diagnosing and repairing capital equipment, providing customer service, preparing quotes, and ensuring operational quality at customer sites.

The Software Engineer III will focus on leveraging Generative AI for patient solutions, enhancing voice AI agents, and managing technical projects while mentoring peers.

As a Technical Support Engineer, assist customers with troubleshooting and implementing SDK products, providing technical support on Java and C# integrations, and documenting solutions.

Seeking a Customer Experience Engineer to provide high-level technical support, investigate issues, collaborate with teams, and improve customer satisfaction.

As a Premier Support Engineer, you'll provide expert technical support for Zendesk's Premier customers, ensuring optimal customer experience and problem resolution while collaborating with internal teams.

Provide developer support for Supabase, responding to support cases, triaging issues, and improving support efficiency through internal tooling development.

Provide developer support, triage cases, monitor feedback channels, and improve support efficiency. Collaborate with product teams on technical issues.

As an Overnight Customer Support Engineer, you will provide technical support, troubleshoot issues, and create documentation while collaborating with teams to enhance system functionality.

The Lead Implementations Support Engineer leads technical onboarding for new clients, manages data migration, and mentors the implementation team to ensure quality and efficiency in onboarding processes.

The Support Engineer is responsible for monitoring web crawls, resolving technical issues, and providing top-notch customer support through service desk.

The Support Engineer, Endpoint will provide technical support for endpoint security, troubleshoot issues, deploy and maintain systems, and collaborate with cross-functional teams to enhance customer experience.

The Application Support Engineer installs, configures, troubleshoots, and maintains applications. Responsibilities include ensuring server reliability, documentation, mentoring team members, and improving processes.

Lead the Technical Support Team, handle escalated client issues, document solutions, and provide exceptional customer support to ensure satisfaction and technology improvement.

Provide first-level technical support for customers, investigating and resolving tickets, collaborating with teams, and making improvements to support processes.