Top Support Engineer Jobs in Austin, TX

The L2 Support Engineer assists with complex tech issues, prioritizes troubleshooting, collaborates with teams, and trains others while supporting primarily Japanese-speaking customers.

As a Senior Staff Product Support Engineer at findhelp, you will troubleshoot technical issues, lead development of fixes, communicate with cross-functional teams, own customer configurations, and manage projects for new feature rollouts while driving tool improvements and efficiencies.

The Technical Support Engineer assists customers with technical inquiries, solving complex problems related to Cloudflare services, especially Zero Trust products.

As a Senior Technical Support Engineer at Brinqa, you'll provide expert support and troubleshooting for clients using our cyber risk management platform. You will work directly with customers to resolve technical issues, conduct root cause analysis, and suggest process improvements, all while maintaining strong customer relationships.

As a Technical Support Engineer at Cloudflare, you will solve complex problems and assist customers with technical inquiries via various communication channels. The role involves troubleshooting, learning new technologies, and potentially being on-call outside standard hours to resolve technical issues.

The Technical Support Engineer at Liquibase will provide assistance in resolving complex technical issues related to DevOps and database change management. Responsibilities include managing customer support tickets, troubleshooting using DevOps tools, collaborating with cross-functional teams, and writing documentation to enhance customer experience.

The Senior Product Support Engineer will troubleshoot user integrations, diagnose performance issues, and provide technical resolutions for customers. The role involves collaborating with engineering teams, conducting training sessions, and managing escalated support tickets. A strong background in software and network technologies is required, alongside experience in technical support and system optimization.