Top Support Engineer Jobs in Austin, TX

The role involves providing advanced technical support, mentoring junior engineers, creating documentation, and collaborating with product teams to improve customer experience and troubleshoot complex issues.

Support live trading operations by managing trade flows, responding to alerts, and interfacing with exchanges. Requires scripting and systems knowledge.

The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.

The Assigned Support Engineer provides technical support to major customers, resolves complex issues, engages with stakeholders, and collaborates with product and development teams.

The role involves providing technical support to SailPoint customers, troubleshooting issues, documenting solutions, and interfacing with various teams to enhance product quality and service. 24x7 on-call support is required along with a strong focus on customer satisfaction.

As a Support Engineer, you'll resolve customer issues with GitLab, troubleshoot performance in Linux systems, and collaborate with various teams to enhance solutions.

As a Premier Support Engineer, you will provide technical support to Premier Support customers, manage support tickets, and enhance customer experience through various proactive and reactive support measures.

As a Principal Support Engineer, you'll manage IT support lifecycles, resolve complex incidents, mentor junior team members, and improve operational processes.

The Senior Associate, L2 Support Engineer will focus on advanced troubleshooting, incident management, and problem resolution for Databolt's data security product while mentoring L1 support engineers.

The Support Engineer I acts as the first point of contact for customers, resolving technical issues, and ensuring an excellent customer experience with Cleo software.

As an Electronic Trading Support Engineer, you'll manage trading operations, respond to market issues, and ensure platform integrity, requiring technical and communication skills.

Intern will work alongside engineers and project managers to document projects, analyze processes, and create data visualizations, improving customer support operations.

Interns will work with engineers to document findings, evaluate processes, create visualizations, and assist in improving performance in a team setting.

The Customer Support Engineer is responsible for diagnosing and repairing capital equipment, providing customer service, preparing quotes, and ensuring operational quality at customer sites.

Seeking a Customer Experience Engineer to provide high-level technical support, investigate issues, collaborate with teams, and improve customer satisfaction.

As a Premier Support Engineer, you'll provide expert technical support for Zendesk's Premier customers, ensuring optimal customer experience and problem resolution while collaborating with internal teams.

The Support Engineer is responsible for monitoring web crawls, resolving technical issues, and providing top-notch customer support through service desk.

Lead the Technical Support Team, handle escalated client issues, document solutions, and provide exceptional customer support to ensure satisfaction and technology improvement.

Provide first-level technical support for customers, investigating and resolving tickets, collaborating with teams, and making improvements to support processes.

The Sr. Support Engineer will provide remote support for SAP FI/CO applications, troubleshoot issues, develop fixes, and support clients by delivering exceptional service and managing relationships effectively.

The Support Engineer for Oracle Technology maintains client relations, guides archive processes, and ensures compliance with Oracle licensing while leading mini projects.

The Technical Support Engineer will troubleshoot diverse IT issues, assist IT users, communicate solutions, and maintain documentation to enhance customer experiences.

The Integration & Network Support Engineer at Skydio acts as a product ambassador, providing support for UAS systems, troubleshooting network issues, and optimizing Cloud integrations for customers.

Provide remote support for mission-critical SAP applications, troubleshoot and resolve issues, and collaborate with clients to enhance their experience.

Handle customer support requests, troubleshoot issues, improve product functionality and support processes, and take on software development tasks during downtime.