Top Support Engineer Jobs in Austin, TX

As an Electronic Trading Support Engineer, you'll manage trading operations, respond to market issues, and ensure platform integrity, requiring technical and communication skills.

This role involves providing advanced technical support for Q2 applications, troubleshooting complex issues, mentoring team members, and improving support processes.

The role involves providing advanced technical support, mentoring junior engineers, creating documentation, and collaborating with product teams to improve customer experience and troubleshoot complex issues.

As a Premier Support Engineer, you will provide technical support to Premier Support customers, manage support tickets, and enhance customer experience through various proactive and reactive support measures.

Support live trading operations by managing trade flows, responding to alerts, and interfacing with exchanges. Requires scripting and systems knowledge.

The Assigned Support Engineer provides technical support to major customers, resolves complex issues, engages with stakeholders, and collaborates with product and development teams.

The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.

As a Support Engineer, you'll resolve customer issues with GitLab, troubleshoot performance in Linux systems, and collaborate with various teams to enhance solutions.

As a Principal Support Engineer, you'll manage IT support lifecycles, resolve complex incidents, mentor junior team members, and improve operational processes.

The Senior Associate, L2 Support Engineer will focus on advanced troubleshooting, incident management, and problem resolution for Databolt's data security product while mentoring L1 support engineers.

The Support Engineer I acts as the first point of contact for customers, resolving technical issues, and ensuring an excellent customer experience with Cleo software.

The Customer Support Engineer is responsible for diagnosing and repairing capital equipment, providing customer service, preparing quotes, and ensuring operational quality at customer sites.

Serve as the primary technical contact for customers after deployment, managing support requests, diagnosing issues, and collaborating with engineering teams to resolve problems effectively.

As a Senior Technical Support Engineer, you will support developers using Cloudflare's products by troubleshooting issues, guiding best practices, and collaborating with teams to enhance the developer experience.

The Cloud Technical Support Engineer - Co-op will assist enterprise customers with integrating applications, diagnose issues, validate interoperability with third-party software, and work with R&D and development teams.

The Software Engineer III will focus on leveraging Generative AI for patient solutions, enhancing voice AI agents, and managing technical projects while mentoring peers.

As a Technical Support Engineer, assist customers with troubleshooting and implementing SDK products, providing technical support on Java and C# integrations, and documenting solutions.

Seeking a Customer Experience Engineer to provide high-level technical support, investigate issues, collaborate with teams, and improve customer satisfaction.

The Senior Application Support Engineer will resolve application issues, manage support tickets, and communicate with customers effectively. Key tasks include collaborating with the team, suggesting improvements, and providing 24/7 support.

As a Senior Solutions Support Engineer, you will provide technical support, troubleshoot issues for customers, mentor team members, and design solutions for support scalability.

Provide technical support for DEWALT products, collaborate with contractors, prepare quantity take-offs, and maintain client records.

The Software Support Engineer serves as a key escalation point for unresolved cases, conducts technical analysis, collaborates on debugging, and mentors Frontline Engineers while ensuring customer satisfaction.

Support and manage a fleet of field devices, ensuring operation reliability, conducting firmware updates, troubleshooting issues, and guiding installations.

Provide L3 support by managing and maintaining IT infrastructure, troubleshooting applications, and optimizing system performance for clients.

Join the Gigster Talent Network as an SRE Support Engineer, providing support for scalable applications and cloud services, including troubleshooting and improving internal tools.