Top Communications Jobs in Austin, TX

Lead global brand, content and external communications to strengthen Versaterm's market position. Oversee media and analyst relations, executive visibility, product launches, crisis management, content strategy, creative direction, and cross-functional alignment. Build team capability, integrate AI into workflows, and measure impact of communications to drive awareness and growth.

Entry-level AI communications intern working on routine, supervised tasks. Learns company policies, supports AI/LLM work, communicates technical concepts to non-technical stakeholders, and assists cross-functional projects. Prefers candidates pursuing CS/Data Science/related degrees with Python/JavaScript and LLM/API experience.

Lead internal communications for a premier client: manage requests and workflows, craft strategic written and visual content, align cross-functional stakeholders, improve processes, and use bilingual Spanish skills to engage diverse audiences.

Lead development and execution of internal communications strategies across channels (newsletters, intranet, digital signage, video). Create plans for initiatives, urgent/sensitive messaging and crisis scenarios; track engagement metrics; partner with HR, clinical and operations stakeholders; manage editorial production and content updates; mentor junior team members and oversee multiple projects to ensure timeliness and quality.

Lead design, integration, and operation of site-level SCADA and communications for utility-scale solar, storage, and hybrid plants. Architect M2M communications, OT networks, secure connectivity, protocol configuration, and NERC CIP compliance while supporting commissioning, troubleshooting, and cross-functional teams.

Manage and grow a named SMB book of business for Intermedia's cloud services by identifying upsell/cross-sell opportunities, preventing churn, delivering proposals/demos, coordinating migrations and onboarding, and meeting individual quota.

Manage and grow an assigned book of business for Intermedia's cloud communication and collaboration solutions. Drive retention and expansion through upsell/cross-sell, prospect new logos, deliver demos and proposals, collaborate cross-functionally on migrations and upgrades, and consistently meet or exceed quota while maintaining strong customer relationships.

Lead and manage complex implementations for enterprise and strategic accounts, focusing on contact center/UC projects. Gather and document business and technical requirements, design IVR call flows and API integration skeletons, coordinate cross-functional teams, test solutions, drive communications, manage change and risk, provide post-launch support, and handle onboarding, billing, and training.

Lead customer-facing deployments of AI-powered contact center applications from discovery through go-live and hypercare. Facilitate workshops, design solutions, configure voice and digital AI agents, integrate with CRMs via APIs/webhooks, author test plans and runbooks, support UAT and hypercare, and collaborate with product and engineering to scale Professional Services.

Perform high-volume outbound outreach to existing customers to uncover expansion (upsell/cross-sell) opportunities, qualify needs, book discovery meetings for Client Sales Advisors, track activity in Salesforce, collaborate with sales teammates, and meet activity and opportunity creation KPIs.

Lead procurement strategy and supplier selection for inbound products and services. Manage RFIs/RFPs, negotiate contracts with Legal, administer Coupa purchase orders, reconcile invoices, and apply AI/ML and reporting tools to optimize procurement processes while collaborating with cross-functional senior stakeholders.

Sell Intermedia cloud communications services through channel partners, manage partner relationships from pre-sale to post-sale, meet monthly sales targets, prospect new partner-led opportunities, deliver sales presentations, support partner onboarding and churn protection, and collaborate cross-functionally to ensure partner and customer satisfaction.

Manage and grow an assigned book of business for Intermedia's hosted communications and cloud solutions. Identify upsell and cross-sell opportunities, prospect new logos, deliver demos and proposals, collaborate with internal teams on migrations and upgrades, and consistently meet or exceed quota.

Provide remote technical support for Intermedia cloud communications products via phone, web, and live chat. Troubleshoot VoIP/UCaaS/CCaaS issues, document bugs and trends, escalate appropriately, assist teammates, and identify upsell opportunities while meeting KPI goals.

Deploy, maintain, and automate application infrastructure on GCP using Kubernetes, Docker, Helm, ArgoCD, and Terraform. Build automation pipelines, support and troubleshoot in-house and third-party apps, document processes, and participate in on-call rotation.

Manage partner communications from quote to order: answer calls/emails, create and submit quotes for Intermedia Cloud Voice, fulfill orders, review orders with channel partners, coordinate VoIP testing and installation, and provide white-glove sales support to channel partners.

Manage and grow channel partner relationships to drive sales of Intermedia cloud communications services. Prospect, present solutions, support pre- and post-sales activities, meet monthly sales targets, and coordinate cross-functional teams to ensure partner and customer success.

Manage procurement across ~$200M spend: author commodity strategies, lead supplier selection/RFPs and contract negotiations with Legal, configure ERPs and tools (Coupa, PowerBI, ServiceNow, Atlassian, AI models), create requisitions/orders, reconcile invoices, onboard vendors, and deliver procurement metrics and strategic initiatives.

Sell Intermedia cloud communications services through channel partners. Prospect, present, close deals, manage partner relationships and post-sale support, meet monthly sales targets, and protect partner/customer churn.

Drive IT operational maturity and financial management by analyzing spend and operations, managing renewals and PO lifecycle, delivering reports, advising leadership on budget optimization, vendor rationalization, and process improvements.

Operate and maintain Kepler's satellite constellation, perform LEOP and commissioning, resolve anomalies, analyze performance, develop/improve procedures and automation tools, support launches, and participate in on-call shift rotations to ensure continuous service.

Develop and execute strategic communications for internal and external audiences supporting CBP trade enforcement. Create and edit print and digital content, presentations, talking points, and outreach materials. Translate technical concepts for general audiences, manage multiple assignments, support senior leadership rapid-turn needs, and adhere to federal style and plain-language standards while collaborating with distributed teams and facilitating meetings across platforms.

Supervise and support a team of Communication Analysts: manage scheduling and attendance, review performance and audit reports, assist with training and hiring, troubleshoot system issues, compile outage impact reports, and foster team morale and coaching.

The Integrated Entities Lead Communications Specialist develops and executes strategic internal and external communications plans, collaborates with business leaders, creates content, measures communication effectiveness, and supports company initiatives.

Build and run an executive communications and thought-leadership program to expand spokesperson visibility across outlets and channels. Coach and ghostwrite for senior executives, secure placements (bylines, keynotes, podcasts), maintain spokesperson POV documents, and coordinate with PR and editorial teams to align executive voice with broader narrative.