Top Remote Customer Success Jobs in Austin, TX
Client Strategy Manager responsible for internal account management, developing business opportunities, and building client relationships. The role involves collaborating with a team to drive business development and strategic sales efforts. Required to demonstrate abilities in managing client needs and supporting sales.
The Client Strategy Manager at PwC focuses on driving internal account management efforts for sales-related activities on priority accounts. Responsibilities include collaborating with a team to drive business development and relationship-building efforts for assigned accounts. The role also involves developing new business opportunities and supporting strategic sales initiatives. The Manager will work as part of a team to solve complex business issues and uphold the firm's code of ethics and business conduct.
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Join the dynamic and forward-thinking Loom (Atlassian's) Loyalty Advocate team. As a Loyalty Advocate, you play a pivotal role in empowering customers to revolutionize communication strategies, ensuring adoption, revenue retention, and exponential growth within your portfolio.
The Customer Success Manager at Carrot is responsible for supporting new and existing customers, driving retention, increasing member engagement, and maintaining high levels of customer satisfaction. They act as a trusted advisor to HR benefits leaders, communicate the value of Carrot's product, and respond to customer needs.
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As a Governance Specialist, you will support and collaborate with internal groups and employees focusing on new ideas, solutions, team calls, mentoring, partnerships with colleagues, hiring managers, and HR. Responsibilities include being the initial Talent Acquisition point of contact for questions and concerns, modifying and communicating policies, providing governance and compliance training, supporting recruitment projects, conducting data audits, providing immigration support, counseling on immigration processes, and identifying process improvements.
Passionate Client Support Specialist needed for Democratic and progressive campaigns and nonprofits. Provide frontline support, conduct web-based training, and assist organizations in using technology tools effectively. Must have experience in compliance, fundraising, and email tools. Strong communication and problem-solving skills required.
As an Associate Enterprise Customer Success Manager, you will partner with the Sales team, the Onboarding team, and the product team to ensure successful launch, adoption, and outcomes. You will manage the long-term relationship by becoming a trusted advisor to strategic customers and executive stakeholders.
Seeking an Enterprise Renewals Specialist to support the Field Sales Organization in driving ARR retention at scale through various renewal activities and cross-functional partnerships. Responsible for contract processes, pricing policies, and complex quoting requests to secure renewal contracts and drive operational discipline in the field.
Responsible for supporting Starburst's customers in resolving technical inquiries related to the Starburst Enterprise Platform and Galaxy products. Required skills include SQL, Java, Python, and Bash. Strong communication and problem-solving skills are also important. This is a mid-level position in the Customer Support department.
Seeking a Customer Success Director with 8+ years of experience in customer success, particularly in the financial services space. Responsible for customer retention, lawyer management, and ensuring positive business outcomes for clients using Ontra's Contract Automation solution.
The AMS Customer Advocate at ServiceNow is responsible for designing and executing the AMS Customer Engagement program for the AMS President. This role involves monitoring customer engagements, scheduling briefings, documenting follow-ups, and supporting travel on major trips. The objective is to increase customer intimacy and contribute to the overall growth strategy. The advocate is a driver of priorities and connector, coordinating leadership visits to strengthen key account relationships.
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