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Top Remote Customer Success Jobs in Austin, TX

Reposted 14 Days AgoSaved
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Remote or Hybrid
Remote Austin, TX
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100K-151K Annually
Senior level
100K-151K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.
Top Skills: CertiniaGainsightGongJIRAMatikSalesforceWorkatoZapier
10 Days AgoSaved
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Remote
Remote Austin, TX
Easy Apply
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Fintech • Payments • Financial Services
The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.
Top Skills: Customer SuccessData AnalysisFintechHr TechMarketingPartner ManagementSaaS
16 Days AgoSaved
Remote or Hybrid
Remote Austin, TX
100K-120K Annually
Junior
100K-120K Annually
Junior
Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills: Ai Tools
17 Days AgoSaved
Remote or Hybrid
Remote Austin, TX
120K-153K Annually
Senior level
120K-153K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
Lead and mentor a team of Customer Success Managers, manage enterprise accounts focusing on renewal and expansion, and optimize client relationships and strategies to achieve KPIs.
Top Skills: AirtableIntercomQuicksightSalesforceSlackWeb-Based TechnologiesZendesk
Reposted 17 Days AgoSaved
Remote or Hybrid
Remote Austin, TX
212K-280K Annually
Senior level
212K-280K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.
Top Skills: AIHcmPayroll
Reposted 17 Days AgoSaved
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Remote
Remote Austin, TX
Easy Apply
175K-275K Annually
Senior level
175K-275K Annually
Senior level
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.
Top Skills: 6SenseApolloClayGongOutreachSalesloft
18 Days AgoSaved
Easy Apply
Remote
Remote Austin, TX
Easy Apply
85K-105K Annually
Mid level
85K-105K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
As a Customer Success Manager, you will boost customer retention, manage relationships, facilitate onboarding, and demonstrate value of Smartling's SaaS solutions. You will work closely with customers to achieve their goals and ensure adoption of the platform.
Top Skills: SaaS
Reposted 18 Days AgoSaved
Remote
Remote Austin, TX
90K-120K Annually
Mid level
90K-120K Annually
Mid level
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills: Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
19 Days AgoSaved
Remote
Remote Austin, TX
96K-110K Annually
Senior level
96K-110K Annually
Senior level
Enterprise Web • Fintech • Marketing Tech • Software
Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.
Top Skills: ChurnzeroGainsightSalesforce
Reposted 19 Days AgoSaved
Easy Apply
In-Office or Remote
Remote Austin, TX
Easy Apply
Senior level
Senior level
Healthtech • Software
As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.
Top Skills: SQL
14 Days AgoSaved
Remote
Remote Austin, TX
Senior level
Senior level
Software
The Head of Customer Success leads the customer lifecycle at ArcSite, improving onboarding, reducing churn, and ensuring customer satisfaction through strategic initiatives and cross-functional collaboration.
Top Skills: Customer SuccessCustomer SupportSaaS
Reposted 14 Days AgoSaved
Easy Apply
Remote
Remote Austin, TX
Easy Apply
Senior level
Senior level
Cloud • Software • Consulting
The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.
Top Skills: AgileCustomer SuccessDigital TransformationFederal ContractingProject Management
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15 Days AgoSaved
Easy Apply
Remote
Remote Austin, TX
Easy Apply
Senior level
Senior level
Artificial Intelligence • eCommerce • Retail
The Director of Account Management will lead a team of Account Managers to enhance customer retention, drive revenue growth, and ensure successful implementation of Upshop Solutions within grocery retailers.
Top Skills: B2B SaasCustomer SuccessSales
21 Days AgoSaved
Remote or Hybrid
Remote Austin, TX
94K-127K Annually
Junior
94K-127K Annually
Junior
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Manager enhances customer retention and outcomes by leveraging finance expertise and managing strategic accounts while promoting product adoption and maximizing customer ROI.
Top Skills: Epm ToolsFp&ASaaS
Reposted 21 Days AgoSaved
Easy Apply
Remote
Remote Austin, TX
Easy Apply
161K-202K Annually
Senior level
161K-202K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.
Reposted 21 Days AgoSaved
Remote
Remote Austin, TX
20-42 Hourly
Internship
20-42 Hourly
Internship
Big Data • Transportation • Analytics • Big Data Analytics
The intern will shadow customer success roles, learn about telematics products, assist in implementing solutions, and support customer interactions.
Top Skills: APIsCloud InfrastructureExcelJupyter NotebooksMobile TechnologiesMobilityPostmanSdksTelematics
22 Days AgoSaved
Remote
Remote Austin, TX
70K-110K Annually
Mid level
70K-110K Annually
Mid level
Fintech • Financial Services
The Customer Success Manager will manage a portfolio of Scratch Pay customers, driving adoption of Scratch Checkout through proactive engagement and training while analyzing data to identify sales opportunities.
Top Skills: Crm SystemsGong EngageHubspotOutreachSalesloft
22 Days AgoSaved
Easy Apply
Remote
Remote Austin, TX
Easy Apply
77K-167K Annually
Mid level
77K-167K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Manager establishes trusted relationships with clients, assists with deployment, measures performance, and translates data into actionable insights to enhance customer satisfaction and success.
Top Skills: AIContinuous DeploymentContinuous IntegrationDevsecopsGitGitlab
3 Days AgoSaved
In-Office or Remote
Remote Austin, TX
Mid level
Mid level
HR Tech • Software
The Customer Success Manager will develop relationships with enterprise customers, ensure their satisfaction with Workiz offerings, and drive account growth through upselling and customer advocacy.
Top Skills: Customer Relationship Management (Crm)Hubspot
Reposted 3 Days AgoSaved
In-Office or Remote
Remote Austin, TX
Senior level
Senior level
AdTech • Marketing Tech
Lead client engagements for marketing analytics, ensuring customer satisfaction and product adoption while managing a portfolio of brands and projects.
Top Skills: Ad-Tech PlatformsFacebookGoogle AnalyticsMartech Platforms
23 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Austin, TX
Easy Apply
180K-275K Annually
Expert/Leader
180K-275K Annually
Expert/Leader
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As the Regional VP of Customer Success, you will lead a team to enhance product adoption, improve revenues, and build relationships with enterprise customers, ensuring their success with PagerDuty's offerings.
Top Skills: GainsightGongSalesforceTableau
23 Days AgoSaved
Remote
Remote Austin, TX
140K-240K Annually
Senior level
140K-240K Annually
Senior level
Healthtech • Pet
The Head of Customer Success will lead the strategy for Vetcove's Home Delivery platform, overseeing a team to drive adoption and support among veterinary hospitals. Responsibilities include building relationships, optimizing processes, collaborating across teams, and establishing metrics for success, while conducting reviews and gathering client feedback.
Top Skills: Crm ToolsExcelPowerPoint
Reposted 5 Days AgoSaved
Remote
Remote Austin, TX
Senior level
Senior level
Software
Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.
Top Skills: CRM
4 Days AgoSaved
In-Office or Remote
Remote Austin, TX
215K-225K Annually
Senior level
215K-225K Annually
Senior level
Edtech
The Director of Customer Success & Growth will lead post-sale customer experiences, driving retention and expansion through effective operating models and cross-functional collaboration, while ensuring clients realize value and engage deeply with the product.
Reposted 23 Days AgoSaved
Easy Apply
Remote
Remote Austin, TX
Easy Apply
170K-260K Annually
Senior level
170K-260K Annually
Senior level
Healthtech • HR Tech • Software
Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.
Top Skills: Ai-Driven Platform
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