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Top Remote Customer Success Jobs in Austin, TX

Reposted 16 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Austin, TX
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
Reposted 16 Days AgoSaved
Remote
Remote Austin, TX
130K-175K Annually
Expert/Leader
130K-175K Annually
Expert/Leader
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills: AgileAsanaJIRAMonday.ComWaterfall
19 Days AgoSaved
Easy Apply
Remote
Remote Austin, TX
Easy Apply
211K-300K Annually
Senior level
211K-300K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.
20 Days AgoSaved
Remote
Remote Austin, TX
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Software
The Director of Customer Success will lead the Enterprise customer segment, manage the Customer Success team, and ensure high-impact customer experiences while driving retention and growth metrics.
Top Skills: Ai ToolsSaaS
Reposted 20 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Austin, TX
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
Reposted 20 Days AgoSaved
Remote or Hybrid
Remote Austin, TX
Mid level
Mid level
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.
Top Skills: ExcelPower BISalesforce
Reposted 21 Days AgoSaved
Easy Apply
Remote
Remote Austin, TX
Easy Apply
40-47 Annually
Junior
40-47 Annually
Junior
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Concierge in the Customer Success Team, you'll enhance customer experience, resolve issues, and promote product usage among high-value clients at Coinbase.
Top Skills: Amazon ConnectBlockchainCryptoGoogle AppsJIRASalesforce Service Cloud
Reposted 21 Days AgoSaved
Easy Apply
Remote
Remote Austin, TX
Easy Apply
96K-113K Annually
Mid level
96K-113K Annually
Mid level
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Supervisor of the Customer Success Team, you will lead a team of Concierge Agents, managing operations, improving customer experience, and resolving escalations while fostering collaboration and alignment across the organization.
Top Skills: BlockchainCryptoCryptocurrencyGoogle Suite
Reposted 2 Days AgoSaved
In-Office or Remote
Remote Austin, TX
Junior
Junior
Blockchain • Machine Learning • Analytics • Cryptocurrency
The role involves assisting cryptocurrency customers with inquiries, resolving complaints, managing a team, and ensuring customer satisfaction.
Top Skills: Crm SystemsDiscordIntercomTelegram
3 Days AgoSaved
In-Office or Remote
Remote Austin, TX
Junior
Junior
HR Tech • Software
Manage a portfolio of SMB customers by driving product adoption, ensuring customer satisfaction, reducing churn, and identifying expansion opportunities.
Top Skills: Crm SoftwareHubspot
Reposted 22 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Austin, TX
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
Reposted 22 Days AgoSaved
Easy Apply
Remote
Remote Austin, TX
Easy Apply
125K-140K Annually
Mid level
125K-140K Annually
Mid level
Data Privacy
Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.
Top Skills: Crm ToolsCsm ToolsHubspotVitally
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Reposted 22 Days AgoSaved
Easy Apply
Remote
Remote Austin, TX
Easy Apply
88K-140K Annually
Mid level
88K-140K Annually
Mid level
Big Data • Fintech • Mobile • Payments • Financial Services
As a Client Success Lead, you'll manage client relationships, ensure satisfaction, identify upsell opportunities, collaborate with teams, and navigate changing environments.
Top Skills: MS OfficeSalesforce
23 Days AgoSaved
Easy Apply
Remote
Remote Austin, TX
Easy Apply
80K-100K Annually
Senior level
80K-100K Annually
Senior level
Healthtech • HR Tech • Software
The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.
Top Skills: Crm ToolsHubspotSalesforce
19 Days AgoSaved
Easy Apply
Remote
Remote Austin, TX
Easy Apply
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Fintech • Payments • Financial Services
The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.
Top Skills: Customer SuccessData AnalysisFintechHr TechMarketingPartner ManagementSaaS
25 Days AgoSaved
Remote or Hybrid
Remote Austin, TX
100K-120K Annually
Junior
100K-120K Annually
Junior
Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills: Ai Tools
Reposted YesterdaySaved
Remote
Remote Austin, TX
Junior
Junior
Information Technology • Internet of Things
The Customer Success Manager will bridge client needs with technology, ensuring clients utilize the platform effectively while maintaining strong relationships and providing insights to enhance services and products.
Top Skills: Digital Marketing
Reposted 3 Hours AgoSaved
Remote or Hybrid
Remote Austin, TX
113K-151K Annually
Senior level
113K-151K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Manager of Customer Success, oversee a team to enhance customer experience and retention, coaching staff, implementing frameworks, and analyzing performance metrics.
Top Skills: GainsightSalesforce
Reposted 10 Hours AgoSaved
In-Office or Remote
Remote Austin, TX
Senior level
Senior level
Edtech • Information Technology
The Client Success Manager is responsible for managing relationships with clients, ensuring value delivery, and driving account growth through strategic partnership and effective utilization of LRN solutions.
Top Skills: MS OfficeSaaSSalesforce
Reposted 10 Hours AgoSaved
Remote
Remote Austin, TX
90K-120K Annually
Mid level
90K-120K Annually
Mid level
Edtech • Machine Learning • Natural Language Processing • Software
As Customer Success Manager, you will manage customer relationships, ensure they achieve their goals with ReflexAI, and collaborate with cross-functional teams.
Top Skills: Machine LearningNatural Language Processing
Reposted 10 Hours AgoSaved
Remote
Remote Austin, TX
90K-110K Annually
Mid level
90K-110K Annually
Mid level
Artificial Intelligence • Software
The Customer Success Associate will lead customer onboarding, enhance customer experience, monitor data trends for growth, and collaborate across teams to improve the customer journey.
Reposted 10 Hours AgoSaved
Remote
Remote Austin, TX
70K-110K Annually
Mid level
70K-110K Annually
Mid level
Software
Manage mid-market customer portfolios, ensuring onboarding, monitoring engagement, conducting training, and driving renewals while advocating for customer needs.
Top Skills: Crm ToolsHubspotSalesforce
Reposted 10 Hours AgoSaved
Remote
Remote Austin, TX
90K-120K Annually
Senior level
90K-120K Annually
Senior level
Hardware • Internet of Things • Analytics
The Customer Success Manager ensures customer satisfaction and retention by facilitating onboarding, maintaining relationships, and driving value for clients using Amper's manufacturing solutions.
Reposted 10 Hours AgoSaved
Remote
Remote Austin, TX
Expert/Leader
Expert/Leader
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning
Responsible for client relationships, managing P&L, driving account growth, overseeing project delivery, and ensuring customer success for cloud and IT transformation projects.
Top Skills: GCPSalesforce
Reposted 10 Hours AgoSaved
Remote
Remote Austin, TX
Senior level
Senior level
Software
The Customer Success Manager is responsible for retaining and expanding customer relationships, facilitating strategic partnership interactions, and managing renewal processes for 40+ accounts.
Top Skills: AnalyticsData EnrichmentData IntegrityData Quality
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