Top Remote Customer Success Jobs in Austin, TX

The Customer Success Specialist focuses on supporting customer operational needs and financial analysis related to software agreements, managing ROI insights, and ensuring customer satisfaction.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.

Lead and scale an enterprise Customer Success team for high-touch SaaS customers. Build CS processes, drive retention and expansion, manage escalations, collaborate cross-functionally, monitor performance metrics, and use data to improve outcomes for strategic accounts.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

Provide post-sales technical expertise to help customers adopt GitLab through webinars, hands-on labs, office hours, and on-demand engagements. Partner with CSMs, AEs, and Renewals to deliver architecture guidance, implement use cases (SCM, CI/CD, DevSecOps, Agile Planning), and create reusable enablement content and learning resources.

Partner with Lead Account Managers to drive customers' digital transformation using BlackLine. Verify platform setup, train admins and end users, assess and redesign processes, architect solutions, deliver thought leadership, increase adoption and expansion, prevent churn, and document reusable process optimizations.

Lead the global Customer Success Team, drive renewals and upsell initiatives, develop customer best practices, and oversee the TAM and IA teams.

The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.

The Sr. Customer Success Manager at Sprinklr drives customer adoption and ROI while managing relationships and ensuring product value realization through a consultative approach and deep understanding of customer needs.

The Senior Enablement Manager will design and evolve enablement programs for Solution Engineering and Customer Success teams, ensuring effective onboarding, continuous learning, and alignment with broader company goals.

As a Customer Success Manager at Circle Plus, you will guide strategic customers through onboarding, product adoption, and value creation, while managing their community success and consulting on best practices.

Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.

The Manager of VMware Customer Success leads day-to-day customer success efforts focused on VMware Cloud Foundation adoption, value realization, and customer retention, ensuring effective collaboration with Sales and Services teams.

The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.

Manage a digital customer base, using data analytics to drive retention and growth. Collaborate with cross-functional teams to enhance customer engagement and resolve requests effectively.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

The Messaging Compliance Specialist ensures compliance with A2P messaging standards, addresses customer inquiries, collaborates with internal teams, and assists in product development while leveraging technical tools for efficiency.

The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.

As a Customer Success Manager, you'll engage with clients to enhance their experience with Anchor's platform, ensuring effective onboarding, adoption, and addressing their needs through collaboration with internal teams.

The Customer Success Manager at Sensi.AI will manage customer relationships, drive renewals and growth, and ensure customer satisfaction post-sale. Responsibilities include onboarding, identifying growth opportunities, and collaborating across teams to advocate for clients.

The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.

The role involves managing 45-55 mid-market accounts, driving customer adoption and growth, delivering compelling presentations, leading renewal discussions, and collaborating cross-functionally while integrating AI tools to enhance customer experiences.

The role involves managing a portfolio of Mid-Market accounts, ensuring renewals, executing expansion strategies, and delivering proactive value through customer success initiatives.

The Enterprise Customer Success Manager will manage enterprise accounts, drive growth, ensure client satisfaction, and collaborate with internal teams to deliver value and strategic initiatives.

The internship focuses on developing an AI-driven framework to analyze customer insights and feedback, aiming to enhance product intelligence.