Top Remote Customer Success Jobs in Austin, TX

11 Days AgoSaved
Remote
Remote Austin, TX
94K-122K Annually
Mid level
94K-122K Annually
Mid level
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a PSA Verified Customer Success Manager, you will maintain customer acquisition and delivery schedules, improve workflows, monitor client health, and collaborate with various teams to enhance the customer experience in the PSA Verified repack ecosystem.
Top Skills: Google DocsGoogle Sheets
11 Days AgoSaved
In-Office or Remote
Remote Austin, TX
94K-122K Annually
Entry level
94K-122K Annually
Entry level
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.
Top Skills: Google DocsGoogle Sheets
11 Days AgoSaved
Easy Apply
Remote
Remote Austin, TX
Easy Apply
94K-158K Annually
Mid level
94K-158K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Architect, you'll align GitLab's DevSecOps platform with customers' business goals, provide technical enablement, manage customer portfolios, and ensure satisfaction through collaboration with various teams.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGit
11 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Austin, TX
Easy Apply
225K-280K Annually
Senior level
225K-280K Annually
Senior level
Legal Tech • Software • Generative AI
Lead enterprise customer success strategy and drive renewal outcomes for strategic accounts, building strong relationships and managing a Customer Success team.
Top Skills: AIB2B Saas
Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Austin, TX
Easy Apply
98K-132K Annually
Mid level
98K-132K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.
Top Skills: IotSaaS
Reposted 11 Days AgoSaved
Remote
Remote Austin, TX
122K-188K Annually
Senior level
122K-188K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.
Top Skills: CatalystJIRASalesforceSigma
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Austin, TX
Easy Apply
143K-230K Annually
Senior level
143K-230K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.
Top Skills: Ai/AutomationGainsightSaaS
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Austin, TX
Easy Apply
126K-169K Annually
Senior level
126K-169K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage a team of Customer Success Managers, enhancing customer experiences and driving business value, while developing long-term strategies and advocating for customer needs.
Top Skills: Enterprise SaasGainsight
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Austin, TX
Easy Apply
112K-150K Annually
Mid level
112K-150K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager I, Customer Success leads the Scale CSM team, enhancing customer engagement, coaching team members, and ensuring enterprise customers achieve ongoing value from Samsara's solutions.
Top Skills: Ai/AutomationCustomer Success SoftwareGainsightSalesforce
14 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Austin, TX
Easy Apply
132K-189K Annually
Senior level
132K-189K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Director of Scaled Customer Success will lead customer success initiatives for mid-market and commercial segments, focusing on driving adoption and revenue retention through scalable strategies and team management.
Top Skills: Ai-Driven WorkflowsCRMCustomer Success PlatformsMarketing Automation
14 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Austin, TX
Easy Apply
80K-95K Annually
Senior level
80K-95K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager will manage client relationships, ensure campaign success, and support account growth in programmatic advertising.
Top Skills: DspsExcelMS OfficePowerPointProgrammatic Advertising
14 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Austin, TX
Easy Apply
80K-120K Annually
Senior level
80K-120K Annually
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The role involves managing customer relationships, driving product adoption, ensuring customer satisfaction, and identifying upsell opportunities within a book of business.
Top Skills: SaaS
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Reposted 14 Days AgoSaved
Easy Apply
Remote
Remote Austin, TX
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Engineer, you'll provide technical expertise and guidance to customers post-sale, enhancing their use of GitLab's solutions through webinars, labs, and best practices. You'll collaborate with internal teams to support implementation and customer relationships.
Top Skills: Agile PlanningContinuous DeliveryContinuous IntegrationDevsecopsSource Code Management
Reposted 9 Days AgoSaved
Remote
Remote Austin, TX
110K-183K Annually
Senior level
110K-183K Annually
Senior level
Artificial Intelligence • Cloud • Software • Conversational AI
The Sr. Customer Success Manager at Sprinklr drives customer adoption and ROI while managing relationships and ensuring product value realization through a consultative approach and deep understanding of customer needs.
Top Skills: Ai SolutionsBusiness AnalyticsContact Center TechnologiesCustomer SuccessMarketing AutomationProgram Management
10 Days AgoSaved
In-Office or Remote
Remote Austin, TX
Mid level
Mid level
HR Tech • Information Technology • Software
As a Customer Success Manager, you will build relationships with clients to help them achieve business objectives and drive account growth, collaborating with internal teams for best customer experience.
Top Skills: Account ManagementB2B SaasCustomer SuccessHr
16 Days AgoSaved
Easy Apply
Remote
Remote Austin, TX
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director leads client growth strategies, manages high-stakes negotiations, and coaches a team to deliver exceptional ROI through data-driven narratives, fostering C-suite relationships and enhancing client success.
Top Skills: Adobe AnalyticsAmazonDv360Ga4MmmPropensity ModelingSa360SocialTtd
Reposted 18 Days AgoSaved
Easy Apply
Remote
Remote Austin, TX
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.
Top Skills: Adobe Experience PlatformCloudData ScienceProgrammatic Media
Reposted 16 Hours AgoSaved
In-Office or Remote
Remote Austin, TX
Junior
Junior
Software
As a Customer Success Manager, you will build strong customer relationships, monitor KPIs, optimize business processes, and drive upsell opportunities in a SaaS environment.
Top Skills: AssortmentCategory ManagementDemand PlanningSaaSSpace PlanningSupply Chain Software
Reposted 16 Hours AgoSaved
In-Office or Remote
Remote Austin, TX
110K-130K Annually
Expert/Leader
110K-130K Annually
Expert/Leader
Artificial Intelligence • Automotive • Computer Vision • Software
The Strategic Customer Success Manager will drive measurable business outcomes, influence multi-location operations, and manage high-value dealer group accounts, encapsulating performance insights and expansion strategies while promoting collaboration across functions.
Top Skills: Salesforce
Reposted YesterdaySaved
In-Office or Remote
Remote Austin, TX
Senior level
Senior level
Artificial Intelligence • Information Technology • Sales
The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.
Top Skills: B2B Saas
Reposted 20 Days AgoSaved
Remote
Remote Austin, TX
130K-175K Annually
Expert/Leader
130K-175K Annually
Expert/Leader
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills: AgileAsanaJIRAMonday.ComWaterfall
Reposted 22 Days AgoSaved
In-Office or Remote
Remote Austin, TX
119K-238K Annually
Senior level
119K-238K Annually
Senior level
Artificial Intelligence • Productivity • Software • Automation
The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.
Top Skills: AIAutomation
18 Days AgoSaved
Remote
Remote Austin, TX
152K-217K Annually
Senior level
152K-217K Annually
Senior level
Artificial Intelligence • Healthtech • Software
The Director of Customer Success will lead the West region, driving customer outcomes, commercial strategies, and team development while fostering executive relationships within enterprise accounts.
Top Skills: Customer SuccessEnterprise SaasHealthtech
Reposted 18 Days AgoSaved
Remote
Remote Austin, TX
129K-210K Annually
Senior level
129K-210K Annually
Senior level
Information Technology • Software
Lead a team of Strategic Customer Success Managers, focusing on customer engagement, team development, operational execution, and strategic program building to enhance customer outcomes.
Top Skills: Customer SuccessData AnalysisDevOpsProject Management
Reposted 24 Days AgoSaved
Remote
Remote Austin, TX
20-25 Annually
Junior
20-25 Annually
Junior
Consumer Web • Digital Media • eCommerce • Information Technology • Sports
The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.
Top Skills: Google Merchant CenterGoogle ShoppingGoogle Suites
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