Top Entry Level Customer Success Jobs in Austin, TX

As a Client Success Associate, manage daily operations for client accounts, including load building, scheduling, and tracking shipments while maintaining communication with customers and carriers.

The Customer Success Manager ensures client satisfaction by building relationships, advising on SailPoint solutions, and monitoring account performance to drive success and value.

As a Customer Success Representative, you'll manage customer support inquiries, review content for compliance, and ensure Trust and Safety standards are met across the Disqus platform.

Provide post-sales technical expertise to help customers adopt GitLab through webinars, hands-on labs, office hours, and on-demand engagements. Partner with CSMs, AEs, and Renewals to deliver architecture guidance, implement use cases (SCM, CI/CD, DevSecOps, Agile Planning), and create reusable enablement content and learning resources.

Serve as trusted customer partner for a portfolio of lenders: onboard and train users, provide technical support (APIs/PHP/MySQL), identify upsell opportunities, produce data-driven reports, and liaise with engineering to resolve issues and improve retention.

Manage a portfolio of customers to ensure successful onboarding, product adoption, and growth. Identify upsell opportunities, flag risks, deliver virtual demos, analyze usage metrics, collaborate with Sales, Product, Marketing, and Support, and mentor peers while optimizing processes to maximize net revenue retention.

The Client Success Associate will engage clients to drive product usage, collaborate with internal teams, address customer issues, and ensure client satisfaction.

Act as primary client contact for a portfolio, build trust-based relationships, communicate performance and outcomes, coordinate cross-functional marketing teams, manage timelines and risks, and drive client retention and satisfaction.

The Customer Success Manager I will retain and grow revenue from agents, provide customer service, optimize products for ROI, and identify upsell opportunities.

The Customer Success Analyst will manage deal pipelines, follow up with customers, and gather data to enhance user experience.

The Customer Success Coordinator assists clients in navigating the USDA NOP certification process, ensuring they understand requirements and providing necessary resources while maintaining communication throughout their journey.

As a Client Success Specialist, you'll guide clients in adopting software solutions, building relationships, troubleshooting issues, and driving product adoption to ensure client satisfaction and success.

As a Client Success Strategist, you will manage client relationships, ensure clear communication, and coordinate internal teams to achieve client goals.

As a Client Success Coordinator, you will manage customer onboarding, track account metrics, provide training, and ensure customer satisfaction while collaborating across departments.

As a Customer Success Coordinator, you'll support the team, manage customer onboarding, track account metrics, and build relationships while providing excellent service.

The Client Success Coordinator manages client accounts, ensures smooth onboarding, analyzes performance, and collaborates with teams to enhance client success.

The role involves supporting medical practices using NextPatient's software, configuring products based on client needs, and advocating for product enhancements.

Provide front-line customer support across email, chat, and social media; onboard users; resolve bugs and usability issues; collect and prioritize user feedback; escalate product requests; and promote the product with empathy and strong communication.

Support SMB hotel customers through discover-engage-adopt lifecycle to drive product adoption, retention, and account value. Use AI and automation for one-to-many engagement, collaborate with onboarding/support/product teams, identify upsell opportunities, and act as trusted advisor to prevent churn and maximize customer value.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.