Top Entry Level Operations Manager Jobs in Austin, TX

Build and scale the operating system for Customer Success and Solutions teams. Responsibilities include developing performance metrics, compensation and capacity models, customer health frameworks, dashboards, operating cadences, and action plans. Partner with leadership, RevOps, Go-to-Market, Finance, and global teams to improve decision-making, staffing, service coverage, customer usage, and revenue growth. This onsite role supports Solutions Architecture, Field Engineering, and Forward Deployed Engineering functions.

Oversee operational excellence, quality compliance, process improvement, performance analysis, audit preparation, facility standards, and leadership development across a portfolio of plasma donation centers. Act as the liaison between center leadership and corporate teams, resolve operational deficiencies, support regulatory inspections, advise on employee matters, and assist with recruiting and management development. Requires frequent overnight travel to multiple facilities.

Manage end-to-end product operations, coordinating product, engineering, and operations teams to ensure efficient feature and solution delivery. Track and optimize performance metrics, resolve operational roadblocks, manage product-update communications, and use data-driven insights to improve processes and support product success. The role requires strong analytical, communication, organizational, and continuous-improvement skills in a fast-paced, ambiguous environment.

Owns visit delivery, SLA attainment, clinician cost, roster health, and operational performance for assigned telehealth marketplace programs. Responsibilities include staffing strategy, data analysis, incentive deployment, real-time escalation playbooks, AI-agent oversight, client launches, program configuration, and cross-functional partnership. The role also supports client reviews, supply readiness, program expansions, and continuous improvement across Marketplace Operations.