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Top Customer Success Jobs in Austin, TX

99+ Job Results
Be an Early Applicant
2 Days Ago
Austin, TX
Remote
3-5 Years of Experience
3-5 Years of Experience
Fintech • Professional Services • Software • Consulting
The Payroll Support Specialist plays a crucial role in providing assistance and support. This individual is responsible for handling inquiries, resolving payroll related issues, and ensuring accurate and timely processing of payroll tasks.
Top Benefits:
401-K
401-K Matching
Company Equity
+26 More
Be an Early Applicant
2 Days Ago
Austin, TX
Remote
500 Employees
$85K-$105K Annually
1-3 Years of Experience
500 Employees
$85K-$105K Annually
1-3 Years of Experience
Big Data • Cloud • Information Technology • Software • Database • Analytics • Big Data Analytics
Responsible for supporting Starburst's customers in resolving technical inquiries related to the Starburst Enterprise Platform and Galaxy products. Required skills include SQL, Java, Python, and Bash. Strong communication and problem-solving skills are also important. This is a mid-level position in the Customer Support department.
Top Benefits:
401-K
Company Equity
Company Outings
+43 More
Be an Early Applicant
3 Days Ago
Austin, TX
1,650 Employees
$160K-$201K Annually
7+ Years of Experience
1,650 Employees
$160K-$201K Annually
7+ Years of Experience
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
The Director of Customer Success Operations will drive the strategy and operational effectiveness of our Customer Success team, ensuring the best possible experience for our customers. They will develop customer insights, optimize systems and processes, and collaborate with cross-functional teams to improve the business.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+63 More

Featured Jobs

3 Days Ago
Austin, TX
Remote
22 Employees
7+ Years of Experience
22 Employees
7+ Years of Experience
Enterprise Web • Marketing Tech
The Director of Technical Client Services is responsible for managing a delivery team, ensuring successful project delivery, and maintaining client relationships. They will also collaborate with key clients to provide strategic advice and identify growth opportunities. This role requires excellent communication and problem-solving skills.
Top Benefits:
401-K
401-K Matching
Company Outings
+24 More
Be an Early Applicant
3 Days Ago
Austin, TX
Hybrid
2,500 Employees
5-7 Years of Experience
2,500 Employees
5-7 Years of Experience
Fintech • Software • Financial Services
Q2 is seeking a Training Specialist to train new customers through their digital banking implementation, develop and deliver training content, and identify training needs for internal and external customers. This role requires a quick learner who can create effective and relevant training materials.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+53 More
Be an Early Applicant
4 Days Ago
Austin, TX
Hybrid
5,000 Employees
1-3 Years of Experience
5,000 Employees
1-3 Years of Experience
Fintech • Mobile • Payments • Software • Financial Services
Customer Support Associate (Spanish Speaker) role at Wise in Austin, Texas, helping customers with product experience, communication via emails, phone calls, and chats, and problem-solving with other teams. Requires excellent English and Spanish skills, flexibility, organization, ability to work in a fast-paced environment, teamwork, growth-oriented mindset, and technical proficiency with at least 35 words-per-minute typing speed.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+40 More
Be an Early Applicant
4 Days Ago
Austin, TX
Hybrid
3,000 Employees
1-3 Years of Experience
3,000 Employees
1-3 Years of Experience
Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Work as an Associate Customer Advisor II in a leading cybersecurity company, assisting in incident response handling, customer communication, and improving security posture for clients. Contribute to technology deployment, client onboarding, and relationship management with customers. Strong emphasis on information security and client satisfaction.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+42 More
5 Days Ago
Austin, TX
Remote
Hybrid
90 Employees
3-5 Years of Experience
90 Employees
3-5 Years of Experience
Fintech • Financial Services • Cryptocurrency
Client Relationship Manager role at Unchained, providing exceptional hands-on support and service to clients using Bitcoin custody models. Responsibilities include cultivating strong client relationships, guiding clients on security measures, and collaborating with internal teams for onboarding and client optimization. Requires 2-5 years in Client Success, proficiency with HubSpot, and strong knowledge of bitcoin custody models and technical aspects.
Top Benefits:
401-K
401-K Matching
Company Equity
+29 More
Be an Early Applicant
5 Days Ago
Austin, TX
Remote
600 Employees
$21-$29
1-3 Years of Experience
600 Employees
$21-$29
1-3 Years of Experience
Cloud • Information Technology • Software • Business Intelligence
The POS Integration Support Specialist at Restaurant365 is responsible for helping customers with all POS integrations functions and needs. Responsibilities include troubleshooting, identifying solutions, managing customer communications, and documenting software defects. The role requires strong problem-solving, customer service, organization, and communication skills, as well as a bachelor's degree and general business knowledge.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+58 More
Be an Early Applicant
5 Days Ago
Austin, TX
Remote
3,000 Employees
$102K-$128K Annually
3-5 Years of Experience
3,000 Employees
$102K-$128K Annually
3-5 Years of Experience
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Manage post-sales activity for Navan meetings & events customers, develop trusted advisor relationships with clients, drive usage of services, identify opportunities for account expansion, collaborate cross-functionally, ensure client satisfaction and repeat business, and partner with sales team for upselling.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+53 More
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