Top Customer Success Jobs in Austin, TX
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The Payroll Support Specialist plays a crucial role in providing assistance and support. This individual is responsible for handling inquiries, resolving payroll related issues, and ensuring accurate and timely processing of payroll tasks.
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Responsible for supporting Starburst's customers in resolving technical inquiries related to the Starburst Enterprise Platform and Galaxy products. Required skills include SQL, Java, Python, and Bash. Strong communication and problem-solving skills are also important. This is a mid-level position in the Customer Support department.
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The Director of Customer Success Operations will drive the strategy and operational effectiveness of our Customer Success team, ensuring the best possible experience for our customers. They will develop customer insights, optimize systems and processes, and collaborate with cross-functional teams to improve the business.
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The Director of Technical Client Services is responsible for managing a delivery team, ensuring successful project delivery, and maintaining client relationships. They will also collaborate with key clients to provide strategic advice and identify growth opportunities. This role requires excellent communication and problem-solving skills.
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Q2 is seeking a Training Specialist to train new customers through their digital banking implementation, develop and deliver training content, and identify training needs for internal and external customers. This role requires a quick learner who can create effective and relevant training materials.
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Customer Support Associate (Spanish Speaker) role at Wise in Austin, Texas, helping customers with product experience, communication via emails, phone calls, and chats, and problem-solving with other teams. Requires excellent English and Spanish skills, flexibility, organization, ability to work in a fast-paced environment, teamwork, growth-oriented mindset, and technical proficiency with at least 35 words-per-minute typing speed.
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Work as an Associate Customer Advisor II in a leading cybersecurity company, assisting in incident response handling, customer communication, and improving security posture for clients. Contribute to technology deployment, client onboarding, and relationship management with customers. Strong emphasis on information security and client satisfaction.
Client Relationship Manager role at Unchained, providing exceptional hands-on support and service to clients using Bitcoin custody models. Responsibilities include cultivating strong client relationships, guiding clients on security measures, and collaborating with internal teams for onboarding and client optimization. Requires 2-5 years in Client Success, proficiency with HubSpot, and strong knowledge of bitcoin custody models and technical aspects.
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The POS Integration Support Specialist at Restaurant365 is responsible for helping customers with all POS integrations functions and needs. Responsibilities include troubleshooting, identifying solutions, managing customer communications, and documenting software defects. The role requires strong problem-solving, customer service, organization, and communication skills, as well as a bachelor's degree and general business knowledge.
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Manage post-sales activity for Navan meetings & events customers, develop trusted advisor relationships with clients, drive usage of services, identify opportunities for account expansion, collaborate cross-functionally, ensure client satisfaction and repeat business, and partner with sales team for upselling.
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