Top Remote Tech Support Jobs in Austin, TX

The Process Transformation Specialist will improve MR installation and calibration processes by collaborating with stakeholders, identifying inefficiencies, and driving change initiatives.

As a Support Engineer, you'll provide customer support, collaborate with teams for feedback, produce documentation, and enhance customer journey workflows.

As a Technical Support Specialist, you will provide technical assistance, troubleshoot issues, maintain high customer satisfaction, and advocate for customers while collaborating with teams across the organization.

The Technical Support Specialist provides first-line technical support for the Mogli SMS & WhatsApp application, ensuring client success through effective communication, troubleshooting, and teamwork.

The Technical Support Engineer delivers high-quality support, resolves technical challenges, and collaborates across teams to improve customer experience through effective case management.

Provide technical support for external customers, troubleshoot software/hardware issues, assist in integration solutions, and document trouble tickets while adhering to SLAs.

The Technical Support Representative will provide B2B customer support for Skydio's UAS products, troubleshoot issues, and enhance customer experience through effective communication and knowledge sharing.

As a Technical Support Engineer, you'll provide technical guidance, troubleshoot issues, develop internal tools, and contribute to customer success by improving integration with our platform.

The Technical Support Engineer will troubleshoot and support enterprise validator partners, ensuring optimal performance of Optimum's products and collaborating cross-functionally to enhance product stability and usability.

As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.

As a Technical Support Manager, you will handle customer inquiries, lead a support team, collaborate cross-functionally, and improve operational functions in a fully remote role.

Lead global technical support operations for a SaaS platform, ensuring excellent customer service and team performance across multiple support teams.

Provide L1 technical support for enterprise customers, resolving technical issues, collaborating with engineering, and improving customer experience.

As a Senior Technical Support Engineer, you'll solve complex customer issues, communicate effectively, assist engineering teams, and document resolved cases while participating in an on-call rotation.

As a Technical Support Specialist, you'll troubleshoot customer issues with AGRIS Accounting, provide support via phone and email, and document resolutions in Salesforce.

The Director of Technical Support leads SMA America's support for the Large-Scale segment, ensuring effective solutions and coordination among teams, while collaborating with R&D for product improvement.

As a Technical Support Engineer, you'll architect support processes, onboard clients, proactively monitor platform activity, and build relationships with high-profile institutions to enhance customer experience.

The Technical Support Engineer provides technical support for Philips MR products, enhancing customer satisfaction through effective remote and onsite assistance, ensuring service excellence and troubleshooting system performance issues.

As a Junior Technical Support Specialist, you'll resolve customer issues, assist with automations, communicate effectively, and become a product expert.

The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.

Provide on-site technical support including break-fix responsibilities for desktop, network, and mobile devices. Responsibilities include installation, relocation, and asset management of equipment.

The Technical Support Specialist provides phone and email support, documents issues, troubleshoots, and collaborates with engineering to improve products.

The Senior TA Lead will collaborate with state education agencies to implement strategies for improving low-performing districts and schools, oversee grants, and ensure compliance with educational policies.

Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.

The Technical Support Lead will collaborate with product and engineering teams to resolve issues, support feature releases, and improve customer success through data insights and mentorship.