Top Senior Tech Support Jobs in Austin, TX

Lead a technical support team, driving product adoption and client satisfaction. Manage production issues, client relationships, and continuous process improvement.

The Senior Technical Support Engineer will provide enterprise-level support to customers, troubleshoot technical issues, and ensure customer satisfaction while collaborating with teams to improve software quality.

As a Senior Technical Support Engineer, you'll manage and resolve complex technical issues for customers, collaborate with teams, and enhance customer experience.

Lead and manage a technical support team ensuring world-class service, resolve technical escalations, improve support processes, and drive product improvements based on customer feedback.

The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.

The role involves managing technical support programs, improving processes and customer experience, collaborating with teams, and delivering training for customer support staff.

As a Lead Technical Product Support Engineer, you will troubleshoot complex issues on the Creative Intelligence platform, manage support analysts, and collaborate with cross-functional teams to enhance system stability and data quality.

Provide technical support and consultation to enterprise customers, troubleshoot complex issues, mentor colleagues, and create documentation for Tines' workflows and APIs.

The Senior Technical Support Engineer will provide exceptional customer support, guide integration with Veeam K10, and enhance customer experience through effective problem-solving and mentoring.

As a Senior Technical Support Engineer, you'll provide end-to-end technical support, manage escalations, advocate for customers, and collaborate with cross-functional teams to enhance customer satisfaction while functioning as a subject matter expert on Veza products.